Administrative Assistant Medical

RUTHY M. PHILLIPS, LPN

Fort Lauderdale, FL ***** 754-***-**** *************@*****.***

PROFILE

Dedicated, ethical Licensed Practical Nurse and Professional Healthcare Provider with experience in diverse healthcare settings. Possess strong clinical skills, able to stay calm and intervene during crises, and collaborate on multi-disciplinary teams. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Caring, empathetic, punctual, detail- oriented, and reliable. Basic/Conversational Spanish. A true patient advocate with excellent patient relations. Strongly believe in empowering patients by delivering health education and nursing care that enhances wellness and quality of life. Nursing style blends professionalism, capability and compassion to truly integrate patients' medical and emotional care within hospital, facility or private duty environments. An ethical professional, dedicated and committed to the highest quality clinical patient care. Flexible and adaptable to rapidly changing environments. EDUCATION, LICENSES AND CERTIFICATIONS

License Practical Nurse (LPN) State of Florida - License No. PN 5202725 Licensed Practical Nursing Diploma

McFatter Technical Center, Davie, FL

Phlebotomy Technician

Chancellor Institute, Margate, FL

Certifications: CPR ~ Medical Error Prevention ~ Alzheimer’s Disease and Related Disorders ~ IV Therapy, Level 1 Associate of Science Degree

City College, Fort Lauderdale, FL

PROFESSIONAL EXPERIENCE

HOLY CROSS HOSPITAL FORT LAUDERDALE, FL 03/2002 - PRESENT

LPN (07/18-present)

Deliver patient care through the nursing process of assessment, planning, implementation and evaluation for a Urology practice. Take vital signs, administer injections, perform wound care, insert and remove catheters, assist with cystoscopies, obtaining glucose samples, administering medications, work in the lab and perform urine cultures, and provide front desk support as needed.

Assist with examinations, treatments, testing and other procedures as needed.

Accurately and promptly implement physician orders.

Educate patients on pain management and use of devices upon discharge.

Ensure adherence to all OSHA, hygiene, and HIPAA standards and requirements.

Provide protocol-driven skilled nursing to patients and family support services utilizing a patient-focused care model.

Integral part of the continual proactive efforts of quality improvement for patient care.

ER Registrar (03/02-07/18)

Accountable for registration of patients admitted to the ER department including check in/out, conducting interviews, obtaining accurate demographics and financial information, entering data into the computer, completing registration paperwork and assigning patients rooms.

Coordinated the efficient and orderly admission of patients. Screened and transferred calls for assigned physicians.

Insured patient information was collected and that patients were aware of hospital policies and procedures.

Interviewed incoming patients or representative and entered information required for admission into computer database.

Coordinated patient financial status with Case Management personnel. Input patient insurance and demographics.

Obtained specific information to generate accurate patient information to ensure maximum reimbursement through proper insurance notification, verification and certification.

Assisted patients with inquiries and promptly resolved difficult issues. Ruthy M. Phillips, LPN 754-***-**** *************@*****.*** Page Two PROFESSIONAL EXPERIENCE

ST. JOSEPH’S ASSISTED LIVING FACILITY FORT LAUDERDALE, FL 05/2015 - 08/2018

LPN, Per Diem

Delivered patient care through the nursing process of assessment, planning, implementation and evaluation in an assisted living facility. Took vital signs, administered medications, performed wound care, observed patient conditions, recorded fluid intake/output, assisted with walking or exercise, and instructed patients in use of supportive devices.

Performed patient observation and treatment in accordance with the nursing process.

Followed infection control procedures and ensured the safety and well-being of residents was maintained.

Integral part of the continual efforts of quality improvement and continuity of patient care.

Utilized compassion and a high degree of empathy to develop trusting relationships with patients and their families.

Collaborated with physicians and departmental staff to ensure consistency and quality of care.

Consistently delivered skilled professional patient care that is based on recognized national standards of practice. PRIOR EXPERIENCE

WASHINGTON STATE DEPARTMENT OF HEALTH AND HUMAN RESOURCES SEATTLE, WA

Administrative Assistant

Performed direct administrative support functions for the Head Administrator including executive calendar and scheduling, client relations, drafting correspondence, reports, travel arrangements, invoices, A/P, presentation and proposal preparation, event planning, and special projects. Handled highly confidential and sensitive material.

Acted as a liaison between staff and the Administrator and responded efficiently to requests and inquiries.

Extensive customer contact, effectively providing total quality service to all clientele.

Flexible/adaptable to rapidly changing project requirements and accomplished a high volume of work within strict deadlines.

Recognized for attention to detail and consistent ability to meet/exceed performance standards. NURSING AND CONVALESCENT HOME SEATTLE, WA

Certified Nursing Assistant

Assisted patients with activities of daily living (ADLs) including personal hygiene, dressing/grooming, feeding, and exercise.

Took and regularly monitored vital signs including blood pressure, pulse and temperature.

Performed health care services and instructed patients regarding preventative care.

Maintained medical intake and patient health records.

Upheld the highest level of service standards, and provided total quality patient service with a high level of care.

Assisted with direct care for patients in accordance with established care plans. MILITARY EXPERIENCE

Unites States Navy, 4 years

COMPUTER SKILLS

Electronic Medical Records (EMR) including MediTech and AccuCheck System Microsoft Office (Word, Excel, PowerPoint and Outlook)

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