Data entry, customer service excellence
Resume:
Amy Simpson
Admin Assistant/Production Tech
Shelbyville,TN 37160
*************@*****.***
SKILLS
Organized Admin. Assistant providing exceptional customer service in fast paced environment, Self-motivated providing attention to detail managing multiple tasks. 28 years in the workforce. Skilled production worker proficient in machine operating and assembly line production. EXPERIENCE
Calsonic, Shelbyville,TN - Production Technician
September 2019- present
● Operate spot welder machine to weld boss to diffuser producing auto manifolds.
● Make sure parts are produced on time and are of good quality by performing tests on diffusers, recording outcomes into log book.
● Communicate with supervisor and line lead regarding quality, quantity, and safety issues. Participate in 5S daily as a team in production line. Popes Cafe, Shelbyville, TN - Owner/Operator
June 2011-October 2019
● Recruited, hired and trained staff to fill vacancies. Set employee schedules, delegated work and monitored food quality and service performance.
● Resolved customer complaints to full satisfaction, maximizing in repeat business.
● Displayed advanced customer service and ensured all guests received prompt service.
● Managed financial and business operations, including payroll, daily deposits, cost controls and food orders.
General Sessions Court, Murfreesboro, TN - Deputy Clerk May 2003-October 2010
● Responded to in-person and telephone requests for information from general public, attorneys, Judges and other involved parties/agencies.
● Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
● Prepared and issued court orders, dockets for probation orders, sentencing information and other actions.
● Provided general office support and assistance. Data entry and documented all exhibits, continuances admitted during court proceedings/hearings. Assisted Judge during these proceedings. EDUCATION
Middle Tennessee State University, Murfreesboro, TN - Coursework toward BSW.
August 2001- May 2004
TCAT, Murfreesboro, TN - Associates Applied Science (Dental Assisting) August 1998- June 1999
Contact this candidate