Manager Assistant
Resume:
Resume
Personal
Info.
Name:
Jiaying
Yuan 袁佳颖 Gender:
Female
Date
of
Birth:
11,
Aug,
Jumeirah
1,
Dubai Nationality:
Chinese Mobile:
+971
5629
**********@*******.*** Height:
168cm Work
Experience
2020/7- 2020/8:
Hi- Sandy
Real
Estate
1m Position:
CEO
Assistant
Responsibility:
-Acting as a first point of contact: dealing with correspondence and phone calls,
-Following up with the related department, updating CEO the completing status of daily working process.
-Managing diaries and organizing meetings and appointments.
-Remind CEO of important tasks and deadlines
-Preparing reports, presentations and correspondence
-Implementing and maintaining procedures/administrative systems
-Liaising with staff, suppliers and clients
2012/9- 2020/7:
Dnata,
Emirates
Group
(Dubai,
UAE) 8y Position:
Customer
Services
Agent-
Special
Handling
Dept. Responsibility:
- Assisting
passenger
with
special
needs
(wheelchair,
deaf,
blind).
Ensure
they experience
professional
customer
service
during
their
arrival
departure
and
transit time.
- Managing
office
supplies,
equipment.
Provide
an
efficient
handover
for
the incoming
shift.
- Arranging
daily
report,
emails
between
internal
co- works
as
well
as
external.
- Assisting
duty
officer
according
the
requests.
Keep
efficient
communication. Two
times
appreciation
from
duty
manager
for
step
in
as
supervisor
under
high
pressure, still
delighted
our
customer
with
an
outstanding
performance. 2010/3- 2012/3:
CPL
Group
Italy,
Beijing
Representative
Office
(Beijing,
China) 2ys Position:
General
Manager
Assistant/
Trading
Manager Responsibility:
- Assisting
GM’s
agenda,
arranging
meetings,
trips,
hotels,
tickets.
- Manager
office
daily
affair.
Ensure
everything
is
in
order.
- Receiving
and
Greeting
clients.
Escort
foreign
clients
for
business
inspection.
- Manage
export
project
plan
from
China
to
Italy,
include
business
negotiation, enquiry,
contract
control,
payment
&
delivery
arrangement.
- Daily
communication
with
headquarter
Italy
to
ensure
the
working
procedure
goes well.
Highly
recommended
by
General
Manager
as
a
valuable
team
member
in
assistant
role
and project
manager.
(attached
recommendation
letter
at
the
end.) 2007/12- 2010/2:
F.H.
Bertling
Logistics
Beijing
Representative
Office
(Beijing,
China)
2ys2m Position:
Manager
Assistant
Responsibility:
- Arranging
general
manager’s
daily
routine,
recording
important
meetings.
- Products
inspection
management.
- Contracts
documents
management.
- Manage
visa
issues
for
colleagues. 2005/7- 2007/9:
Beijing
Viewdo
Public
Relations
Consultant
Co.,Ltd.(Beijing,
China)
2ys2m Position:
HR
Assistant/Event
assistant Responsibility:
- Coordinate
with
HR
manager
for
staff
recruitment.
- Manage
staff
profile,
database.
- Manage
staff
insurance
procedure.
- Assisting
Event
manager
for
organizing.
Such
as
booking
the
avenue,
contact
with marketing
department,
booking
schedule
with
event
press. Education Highest
Level
of
Education:
Bachelor
Degree 2001/9- 2005/6:
Beijing
Normal
University/Administration
and
Management/
Bachelor 1998/9- 2001/7:
Xuanwu
Financial
Accountant
School/Business
English Language
Skills
Chinese
Mandarin:
Native
Language
English:
Fluently
Italian:
Basic
Self- Assessment
I
am
a
patient,
sensitive
and
responsible
person
as
well
as
positive
and
sunny.
During
these years
I
have
gained
experience
in
management
and
assistance,
together
with
excellent customer
service,
this
has
helped
me
to
grow
professionally.
I
am
able
to
work
under pressure
both
independently
and
as
part
of
a
team. Holding
Chinese
&
UAE
driving
license. Att.:
Ms. Yuan Jiaying
Xizhimen Nandajie
Beijing (PRC)
RECOMMENDATION LETTER
to Whomsoever it may concern,
This letter is to formally recommend Yuan Jiaying. Ms. Yuan, GM Assistant and Project Manager in our company was not just an employee, but was a friend, trustee, confidant, reliable and very efficient. She worked the last 2 years in our Multi-Utilities Company, Beijing Office in China with several different responsibilities.
Ms. Yuan joined us as GM Assistant, then very soon she showed abilities in management and outsourcing and public relation in general: an avid learner, she improved her italian language skills basically from zero to a conversational level, professional in english writing and reading and at the same time, successfully managed and completed different project related to the purchase of green energy equipment, engines, PV module etc., supervising all the steps from the early negotiation up to the contract definition. She showed excellent attitude in communication and relation with customers and suppliers, at every level (we are working with important companies such as LG Korea, China Petroleum, Shanghai Electric etc.), maintaining both a friendly and very professional relationships with each of them. Apart from her regular duties, she was always a contributing mind, has a great skill of problem understanding and always voted to find a proper solution for each different problem. She has been definitely a valued asset in our team.
Punctuality, always a smiling face, elegant manners and brilliant spirit, together with a will to work till sweat breaks, has made this woman a key-figure for our Beijing Office. I highly recommend her for employment: her skills and dedication are priceless.
Marco Mantovani
CPL Concordia Soc. Coop.
Beijing, 20/3/2012
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