SIERRA JOHNSON

Wilmington, North Carolina *****

Phone: 412-***-****

E-Mail: adfpbi@r.postjobfree.com

PROFESSIONAL SUMMARY:

Hospital Volunteer and nursing student who enjoys engaging with people from all walks of life. Makes sure to deliver exemplary customer and patient experience, with a positive attitude coupled with the ability to remain calm and composed in busy work settings. Skilled communicator ready to form effective relationships with coworkers, families, and patients through authentic listening and conversation.

SKILLS:

Health codes understanding Training background Desk Support

Sales expertise Inventory management Hospital Errands

Team building Patient relations Problem solving

EXPERIENCE:

Barista Trainer Feb 2019 - Current

Harris Teeter Supermarkets Inc. Charlotte, North Carolina

Listened to customer desires and needs to recommend optimal products. Applying memorization of on and off-menu preparations to serve all customer beverage desires. Using skilled communication to handle escalated customer complaints, provide full resolutions while promoting loyalty, and build relationships. As a barista trainer, I taught new team members how to make drinks and correctly perform procedures.

Volunteer 2018 - 2019

CMC Mercy Hospital Charlotte, North Carolina

Answered calls from nurses and relayed messages to the families of patients in surgery. Escorted patient’s families to discharge and briefing rooms. Made up gurneys and assisted patients and families with admission forms.

EDUCATION:

Cape Fear Community College 2020 - 2022

Associate of Science in Nursing (ASN) Wilmington, North Carolina

High School Diploma June 2020

Independence High School Charlotte, North Carolina

CERTIFICATIONS :

Cardiopulmonary resuscitation (CPR)