Manager Medical
Resume:
Daniel
Hogeland
McAllen, Tx 78501
***********@*****.***
Outgoing professional with 5 years Quality Assurance Manager experience in the healthcare industry. Committed to high standards of product inspections and customer service with knowledge in MS Office.
Knowledgeable laboratory professional skilled in all facets of medical laboratory testing with 12 years of blood banking and transfusion services experience in the collection, processing, manufacturing, and testing of volunteer blood donations such as plasmapheresis, plateletpheresis, and whole bloods. Familiar with FDA, cGMP, Joint Commission, and CAAP guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering 17 years of industry expertise.
Skills
Staff training and development
Policy enforcement
Process control
Audit coordination
Team management
Quality control tests
Presentations
MS Office
Laboratory testing
Process improvement
Experience
JUNE 2012 – MARCH 2019
Medical Laboratory Technician / Vitalant- McAllen, TX
Performed antibody identification testing, antigen screen testing, crossmatch testing for blood units for transfusion services.
Identified microorganisms present in Platelet samples and performed positive bacterial detection investigations using the Bac/T 3D Alert.
Processed, manufactured, and testing of plasmapheresis and other blood components.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
JUNE 2010 – OCTOBER 2015
Quality Assurance Manager/Human Resource Manager / Hooked on Therapy-McAllen, Tx
Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
Inspected products and worker progress throughout processes.
Structured compensation and benefits according to market conditions and budget demands.
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Monitored staff organization and suggested improvements to daily functionality.
Oversaw employee benefits and leave process.
Oversaw and coordinated audits.
MARCH 2008 – JULY 2011
Assistant Laboratory Supervisor / Vitalant-McAllen, Tx
Supervised laboratory component technicians as night supervisor that over saw the manufacturing of blood components.
Performed yearly performance appraisals on component technicians.
Performed corrective action process, hiring, and termination of employees.
Lead trainer for all laboratory staff.
In charge of scheduled preventative maintenance software which included making sure all pm where printed out within timeframes, delegated to staff, performed on time, and entered into the software as completed before the due dates.
In charge of laboratory supply inventory and ensuring all supplies were in stock and in date.
MARCH 2007 – MARCH 2008
Medical Laboratory Technician / Vitalant- EL PASO, TX
Performed antibody identification testing, antigen screen testing, crossmatch testing for blood units for transfusion services.
Identified microorganisms present in Platelet samples and performed positive bacterial detection investigations.
Processed, manufactured, and testing of plasmapheresis.
Assisted with safe transfusions by conducting tests and completing blood counts.
Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
JANUARY 2002 – JANUARY 2007
Medical Laboratory Technician / U.S. Army, Ft. Huachuca
Identified microorganisms present in urine, stool, blood, body fluids, wounds, and other samples and cultivated strains to support clinical diagnostics.
Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Assisted with safe transfusions by conducting tests and completing blood counts.
Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
Education
MARCH 2021
Master of Business Administration/Master of Healthcare Administration / University of Phoenix, AZ
Projected graduation date will be 03/2021 with a MBA/MHA which allows me to be well adverse in leadership, operations management, creating work culture, marketing, strategic planning, financial documents, and many other areas associated with both typical business strategies and healthcare strategies.
NOVEMBER 2018
Bachelor of Healthcare Administration / University of Phoenix, AX
Graduated with a 3.8 GPA. I have 60 hours of clinical science from MLT completion program from the military MLT program.
Activities
I have a variety of different leadership experiences that has given me a wide array of knowledge and skills. I have been a lead trainer in a general clinical laboratory for all incoming internship students at Ft. Huachuca, RWB Health Center, and I was the CAP survey coordinator for all departments to be tested for color blind testing to qualify patient care givers, provide CAP surveys to patient care gives to test their skills and processes, and oversaw the receiving and sending out of CAP survey tests.
I have passed Primary Leadership Developmental Course in the Army where I was trained for 30 days to become a leader. I have attended and passed Corner Stone Leadership training at Vitalant where I learned to refine my leadership knowledge and skills.
I have been the HR manager and QA manager for Hooked on Therapy where I got knowledge and skills in implementing policy and procedures for OSHA standards and QA systems to ensure quality care of services.
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