Career Objective:
A suitable position as an Administrator / Office
Manager / Secretary / Customer Service Agent with
a reputed organization where my experience will
have valuable application.
Mobile:
Email:
*********@*****.***
Language Spoken:
English, Hindi
Education:
Bachelor Degree of Commerce in SNDT Women’s
University (Shreemati Nathibai Damodar
Thackersen) India– 2003.
Profile
• 17 years UAE experience in Office Administration, Customer Service and Secretarial work.
• Excellent communication skills in English and in Hindi.
• Self-motivated, dependable, fast learner, multi- tasking and a problem solver with time
management skills.
Pools & Gardens Co. L.L.C From: June, 2012 to 31st August, 2020 Position: Office Manager/Administrator Duties:
• Attend to customer inquiries.
• Coordinate with the teams to prepare Quotations.
• Dealing with Vendors and negotiating procurement of materials along with Vendor payments.
• Managing client relationship along with customer retention.
• Collaborate with the Pool and Garden teams to resolve client issues.
• Assisting the Accounts Department in data entry into SAGE.
• Managing Monthly Client Invoice.
• Following up on recovery of Outstanding Dues.
• Arranging Gate Pass of different communities.
• Maintaining HR and Payroll records of staff.
• Keeping a track of Office Administration activities. OWG GULF From: December 2010 to April 2012
Position: Executive Assistant Duties:
• Attending to telephone calls.
• Drafting letters.
• Assisting in company formations.
• Dealing with Banks and Free zones.
• Assisting the Accounts Department in data entry.
• Co-coordinating between the banks and the clients.
• Making Hotel bookings.
• General Administrative and clerical support.
• Ordering Stationery items and Pantry items.
METROPOLIC PAPER INDUSTRIES L.L.C: June 2003 – December 2005. Position: Secretary to General Manager.
• Prepare correspondence, letters, quotations, memorandums, forms, reports and other documents and distribute as required.
• Data Entry – Sale Invoices.
• Communicate effectively to clients including the handling of telephone 4 Lines.
• Filing day-to-day incoming and outgoing faxes, maintaining stationery requirements for head office and branch offices, photocopying documents, managing couriers. DSC INFRASTRUCTURE L.L.C From: February, 2007 to November, 2010. Position: Executive Assistant / Admin Assistant Duties:
• Filter incoming calls to the management in a polite and professional manner.
• Managing the Front Desk, Provide information to callers and Greet persons entering the organization.
• Ensures knowledge of staff movements in and out of organization.
• General administrative and clerical support.
• Prepare and or generate routine correspondence, letters, memorandums, forms, reports mail & prepare outgoing mail.
• Responsible to organize and manage the calendar, business trips, ticket, bookings of senior management. Distributing stationery to employees based on the requests raise and maintaining control over stock of stationery.
• Co-coordinating with administrative department for the payment of Rents for Staff Accommodation, DEWA for the H.O & Salik for office Vehicles. PERMA CONTAINER (UK) LINE LTD From: February 2006 – January 2007. Position: Customer Service and Admin Assistant.
• Handling work for different sectors like Karachi, Nhava Sheva, Umm and Qasar.
• Coordinating with shippers as per booking of containers and necessary documents.
• Sending the Bookings to the Vessel Operator.
• Coordinating with our agents for each sectors & Administration Department.
• Liaising with feeder operators on day to day basis, making Invoices for the containers. Anthea Maria Fonseca Silveira
Personal Information:
Nationality: Indian
Birthdate: 18.07.1980
Employment Visa: NOC Available
UAE Light Vehicle Driving License
Joining Date: - Immediate (Currently in Dubai)