SUMMARY
Enthusiastic individual with superior skills in working in both team-based and independent capacities, bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with a successful team.
SKILLS
Good work ethic
Professionalism
Ability to multitask
Effective in time management
Solution orientated
Work efficiently in a team
Attention to Detail
Communicates well
Good rounded experience
EXPERIENCE
Front of the house associate
Orange, CT Courtyard by Marriott New Haven Orange/Milford / Oct 2019 to Dec 2019
Accurately and quickly took and placed all orders, according to the prescribed procedure
Answered all questions and provided suggestions and utilize up-selling techniques during customer interaction
Completed shift opening and shift closing checklists to set-up each shift for success and confirm with manager daily on extra projects to be completed
Back of the house associate
Orange, CT Courtyard by Marriott New Haven Orange/Milford/ Oct 2019 to Dec 2019
Produced a consistent quality of service and standards for guests
Ensured that all equipment, back of the house and front of the house were clean and sanitized through each work shift
Assisted servers in guest interactions and giving an exceptional service
Food Service Intern
West Haven, CT Sodexo at University of New Haven/ Feb 2018 to Dec 2018
Hands on training and practical experience and understanding the hospitality industry through dining service interactions between employees and students
Hands on training and practical experience and understanding of the following in Employee Scheduling Procedures in All Departments, Union Staff and Management, Best Sanitation Practices, Allergen Practices, Opening and Closing Procedures, Utility Operations, Product Ordering and Receiving and Storage Practices, Campus Wide Food Service Management, Billing and Invoicing, and Direct contact with General Manager and Director of Operations
EDUCATION
Bachelor of Science
Fast Track Program: Hospitality and Tourism Management
Minors: Event and Tourism Management and Beverage Management
University of New Haven’20
West Haven, CT