SUMMARY

Enthusiastic individual with superior skills in working in both team-based and independent capacities, bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with a successful team.

SKILLS

Good work ethic

Professionalism

Ability to multitask

Effective in time management

Solution orientated

Work efficiently in a team

Attention to Detail

Communicates well

Good rounded experience

EXPERIENCE

Front of the house associate

Orange, CT Courtyard by Marriott New Haven Orange/Milford / Oct 2019 to Dec 2019

Accurately and quickly took and placed all orders, according to the prescribed procedure

Answered all questions and provided suggestions and utilize up-selling techniques during customer interaction

Completed shift opening and shift closing checklists to set-up each shift for success and confirm with manager daily on extra projects to be completed

Back of the house associate

Orange, CT Courtyard by Marriott New Haven Orange/Milford/ Oct 2019 to Dec 2019

Produced a consistent quality of service and standards for guests

Ensured that all equipment, back of the house and front of the house were clean and sanitized through each work shift

Assisted servers in guest interactions and giving an exceptional service

Food Service Intern

West Haven, CT Sodexo at University of New Haven/ Feb 2018 to Dec 2018

Hands on training and practical experience and understanding the hospitality industry through dining service interactions between employees and students

Hands on training and practical experience and understanding of the following in Employee Scheduling Procedures in All Departments, Union Staff and Management, Best Sanitation Practices, Allergen Practices, Opening and Closing Procedures, Utility Operations, Product Ordering and Receiving and Storage Practices, Campus Wide Food Service Management, Billing and Invoicing, and Direct contact with General Manager and Director of Operations

EDUCATION

Bachelor of Science

Fast Track Program: Hospitality and Tourism Management

Minors: Event and Tourism Management and Beverage Management

University of New Haven’20

West Haven, CT

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