Lisa Wood

***** ******** **, *********, ** ***** - 251-***-**** (H) - adfp8c@r.postjobfree.com

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company’s success. Two traits that empower my continued success in succeeding as a sales rep: an enthusiastic personality and a tolerance for travel.

Core Strengths

Strong organizational skills Large cash/check deposits expert

Invoice processing

Active listening skill Courteous demeanor

Energetic work attitude Inventory Control familiarity

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Sales Product Sales

Consistently generated additional revenue through skilled sales techniques.

Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.

Work Experience

Cottage Farms (February 2013 to Current)

Packaging/Distribution Supervisor Irvington, Al

Work with purchasing team to ensure warehouse is prepared for all incoming inventory.

Receive deliveries and inspect for accuracy and quality before moving to assigned storage space and entering into tracking system.

Serve as in-house expert on inventory levels, orders, and shipments and handle any in-house or external inquiries on any of these matters in a professional and timely manner.

Triple A (October 2009 to October 2014)

Home Health Aid Theodore, Al

Assisting with personal tasks such as dressing and bathing, and helping to keep homes safe and clean, and also arrange leisure activities and transportation for clients so that they can remain engaged in their communities.

Yours Distributor (October 2009 to September 2014)

Sales Representative Theodore, Al

Responsible for achieving the sales objectives of exclusive professional hair care and beauty brands. To accomplish this, I worked closely with salon owners and hairstylists in an assigned sales territory and:

•Presented state-of-the-art professional products and promotions.

•Provided product knowledge.

•Delivered technical and business education

Dick Russell's Bar-B-Que (February 1998 to June 2009)

Shift Leader Mobile, Al

Worked in a restaurant setting and I was also in charge of running the staff when the manager was not on duty. I directed other employees through their daily routines and interacted with customers to make

sure, that they had a satisfactory experience.

Ruby Tuesdays February 1990 to July 1998

Team Leader Mobile, Al

Responsible for maintaining high standards among the staff and ensuring a memorably good experience for customers. Supervised the waitstaff and the public rooms. I furthermore kept up an

ongoing conversation between the servers and the kitchen staff on the quality and preparation of the food and is responsible for coordinating orders when the room becomes busy.

References

Jalaine Jones Peterson -Personal/Professional Social Worker 251-***-****

Althia Carleton – Personal/Professional Nurse 251-***-****

Pamela Payne Sullivan- Professional Real Estate Broker 251-***-****

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