Cameron Christopher Proctor

Alexandria, VA ***** 240-***-**** adfp7d@r.postjobfree.com

PROFESSIONAL BRAND PROMISE

Experienced luxury Food and Beverage Operations Manager with history of standout success for the growth and profitability of outlets worked. Goal driven and dedicated experience within the hospitality industry. Possesses creative and unique ideas to bring wonderful experiences for clients and associates. SKILLS AND CERTIFICATIONS

OPERA, FOOD SAFETY, CPR, Time Management, Inventory, Cashier, POS, Inventory Control, Cash Handling, MS Office, Daily Operations, Scheduling and Scheduling forecast, P&L’s, COG’s, Forbes training certified

• Icon Award- Manager of the Year 2019, Watergate Hotel

• Icon Award-Manager of the Third Quarter 2019, Watergate Hotel EXPERIENCE

Food and Beverage Manager Feb 2019 – Present

The Watergate Hotel, Washington DC

• Responsible for conducting and implementing Forbes training for all Food and Beverage employees and management.

• Obtained 4 Star rating under management.

• Control operations of labor cost on factual occupancy guidelines.

• Attend and Handle P & L numbers for previous and year to date comparison.

• In charge of team scheduling and operation jobs day to day.

• Handle client convers, complaints and recovery from daily operations with guests

• Overseeing departmental inventory on month to month basis.

• Managed a team of 30+ employees.

• Improved employee turnover by implementing new training and improved services. Food and Beverage Operations Manager Aug 2018 – Feb 2019 Legends at Observation Deck CEB Tower– Arlington, VA

• In charge of team scheduling for daily operations and events.

• Engineered new Food and Cocktail menu for new concept champagne bar

• Responsible for enforcing legends high standard and training new hired employees.

• Renovated and reinvented seasonal menus for main restaurant outlet.

• Handled COGs for operations department.

• Opened new Champagne bar “ The View”

• Created a plan for future impressions for property media marketing impact. Operations Supervisor Aug 2016– Aug 2018

Hyatt Place Georgetown/West End – Washington D.C.

• Ensured quality and service in Food and Beverage Department.

• Facilitated Banquet rooms, catering and audio-visual setup

• In charge of Bar, Kitchen and service training for new hires

• Created rooftop bar layout

• Implemented new Food and Beverage, cocktail menu

• Managed inventory of food and alcohol

• Oversaw client satisfaction in high volume client counts

• Responsible for staff scheduling for 20+ employees Bartender Supervisor/Front Office Host Nov 2015 – Aug 2017 Sheraton Tyson Corner – Tysons V.A. (property closed)

• Hotel front desk associate

• Created new drink menu

• Staff Development and training on proper service techniques for high standards

• Manage F&B inventory for hotel and restaurant

• Implemented Social Media/PR marking for restaurant. EDUCATION

University of Maryland Eastern Shore 2009-Present

B.S. in Rehabilitation Services

*References upon request