PAMELA TURNER

*** ******** ****** • Devon AB T*G 2H4 • +1-647-***-**** • adfp6y@r.postjobfree.com

Linkedin.com/in/turnerpamelac

PROFILE

·10+ years’ experience in administrative and sales environment

·Superb interpersonal skills with positive attitude and high level of social awareness

·Exceptional problem-solving and analytical skills

·Outstanding team player, with a natural inclination to put others first

·Extremely empathetic with excellent relationship management skills

·Highly energetic and enthusiastic with ability to hit the ground running

·Process-oriented mindset, with exceptional eye for details

·Willing to go the extra mile, adaptable and out-of-box thinker

·Nimble, agile with a willingness to step outside of comfort zone

·Proven ability to step up in a fast-paced work setting with tight deadlines

·Fully bilingual English / Spanish

PROFESSIONAL EXPERIENCE

Retail Sales Manager

Viking Plastics Ltd. – Edmonton, AB 2020 – Actual

Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

Determine merchandise and services to be sold, and implement price and credit policies

Source and negotiate with vendors when necessary to procure merchandise for resale

Develop and implement marketing strategies and new products

Plan budgets, authorize expenditures, and monitor revenues

Evaluate and improve customer service and respond to customer requests and issues

R&D Manager

San Miguel Industrias PET S.A. – Peru 2017 – 2018

Technically managed company’s largest account

Provided regional technical support and training

Handled prototype and industrial test (Linerless HDPE closures / PET preforms)

Improved new applications and technologies

Developed projects to open new businesses in Latin America

Estimated CAPEX and OPEX for new projects

Project Manager

Ner-Tech E.I.R.L - Peru 2012 – 2018

Implemented Integrated Management Systems (ISO 9001, ISO 14001 and OSHAS 18001)

Managed and formulated processes formula budgets (resins / additives / masterbatch)

Controlled and managed losses in manufacturing lines

Project Manager

Sudamericana de Fibras S.A. – Peru / Brazil 2016 – 2017

Developed and conducted design of special machinery required for new processes

Designed plant layouts and pilot facilities

Created working plans for each new R&D project

Calculated CAPEX and OPEX for pilot facilities and estimates for industrial facilities

Managed all information needed to get governmental finance to R&D

Sales Manager

San Miguel Industrias PET S.A. – Peru 2015 – 2016

Commercialized preforms and blowing PET bottles

Negotiated and developed new business opportunities

Developed, implemented and provided technical approval for new product lines

Manufacturing Manager

Polyroof S.A.C. – Peru / Taiwan 2014 – 2015

Started up manufacturing plant

Developed and implemented PC Hollow Sheets formulas

Implemented production planning and quality control area

R&D / Quality Manager

Iberoamericana de Plasticos S.A. – Peru 2010 – 2012

Managed Quality and Development laboratory

Provided technical support to commercial area at regional level

Implemented GMP and HACCP, reduced production costs and increased line efficiency

Quality Assurance

Empaqplast S.A. – Ecuador 2008-2010

Surveyed operations and manual processes

Controlled and improved process times

Implemented management indicators

EDUCATION

·Master’s Degree in Business Administration (MBA) 2019

UPC - Business School (UPC Escuela de Postgrado) - Peru

·Bachelor’s Degree in Plastics Engineering* 2007

Santiago de Cali University (Universidad Santiago de Cali) - Colombia

·Diploma in Plastics Technology* 2006

Colombian School of Industrial Careers – ECCI (Escuela Colombiana de Carreras Industriales) - Colombia

*Canadian equivalency has been granted by World Education Services (WES®)

ADDITIONAL TRAINING AND CERTIFICATIONS

·Cross-Cultural Business Communication Coaching – Toronto 2019

·Internal Auditor ISO 9001:2015 (Quality Management System) 2018

·Internal Auditor B.R.C. 5th Edition (Food Safety) 2016

·Strategy Negotiation (Sales) 2016

·Internal Auditor ISO 14001 (Environmental) 2014

·Internal Auditor OSHAS 18001 (Safety and Health) 2014

·Internal Auditor FSSC 22001 (Food Safety) 2012

·G.M.P / H.A.C.C.P (Food Safety) 2011

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