Store Manager Employee Relations

BHASKAR GUSAIN

*****-*******.******@*****.*** House No-RZG 111,

Ph- 999******* Vijay Enclave, Main

Palam Dabri Road, ND-45

Having dynamic 12 years of experience in Retail Chains. Have had the opportunity to explore the many segments of Retail like Telecom,. Looking forward to learn more in the particular field with the complete effort to absorb knowledge and skills for the development of the organization and self.

SUMMARY OF WORK EXPERIENCE

• Currently working with IIGM PVT LTD as a Post of Sale Co- Ordinator from 10 March 2019 to Till Date .

• Worked with I ADVANCE INC ( APPLE AUTHROSIED RESELLER) as a post of Store Manager from 15 June 2017 to 8 March 2019.

Planet M Retail Limited (PMRL) is an organized Mobiles, Music, Movies and Life style leisure chain that delivers across India with its presence over 210 outlets in the country with 1200 workforce.

• Worked as a Store Manager from May 2013 to 15 June 2017. Spice Retail Ltd. engages in the retail of mobile phones and other technology products. Spice Retail Ltd. was formerly known as formerly known as Hotspot Retails Ltd.

• Worked as a Sr. Retail Associate from March 2010 to April 2013

• Worked with Virgin Mobile as a Sr.Sales Promoter.

• Worked With LG Mobile as a Sr. Sales Promoter.

• Worked with Molife communation as a Sales Promoter. CURRENT JOB PROFILE

Sales/profit

Meet store sales and targets

Communicate and follow up on business needs and potential actions to the Head Office in order to reach the achievement of Key Performance Indicators. People Management

Employee relations, Manage performance, Discipline or Dismissal issues in collaboration with the Head Office.

Customer Service

Represent and promote to the store team the meaning and the importance of Customer Service as outlined in the Customer Service book

Merchandising Management

Constantly monitor store merchandise standards and needs through appropriate reports and store team feedback. Pro-actively manage any merchandising needs in an efficient way Visual Merchandising

Take ownership of the visual standards and ensure that all Visual Merchandising guidelines

(criteria and quantities) are implemented effectively. Operations

Maximize efficiency and protect business integrity by applying Store Operations policies and procedures provided by the Head Office.

Loss Prevention

Hold store personnel accountable and responsible for all inventory control and Loss Prevention Policies and Procedures

Organize and carry out an accurate stock take by implementing the Stock Take Procedure. ACADEMIC & TECHNICAL

Passed +2 from N.I.O.S New Delhi.

B. A. (pass) from Delhi University.

Done 1 year Diploma Course in Computer.

Application Software: - Word, Excel, Power Point etc. Other Technologies: - Internet,

Retail Software: - SAP & RPRO

PERSONAL DETAILS

Date of Birth: 8th March. 1985

Marital Status: Married

Languages Known: English, Hindi & Punjabi

(Bhaskar Gusain)

Contact this candidate