Manager Store
Resume:
Clifton Henderson
E-***
GAINESVILLE, FL 32641 United States
Mobile: 352-***-**** - Ext:
Email: *******.*********@*******.***
Work Experience:
Wal Mart
Gainesville, FL 32641 United States
09/2017 - 03/2018
Salary: 10.00 USD Bi-weekly
Hours per week: 40
Bakery Associate
Duties, Accomplishments and Related Skills:
Started out in the stock room unloading and sorting stock. Once the stock was sorted then we were assigned to certain areas on the floor to put stock up. Before leaving for our shift we made sure the stock room was cleaned for the next shift. I then was promoted to the Bakery department. While assigned to the bakery responsible for ensuring the bakery cases and floor adequately stocked, cleaned and customers taken care of. Also responsible for putting up bakery stock in the freezer and cleaning up before my shift was over.
Supervisor: Supervisor no longer there 352-***-****)
Okay to contact this Supervisor: Yes
McDonalds
748 N. Houston Road
Warner Robins, GA 31095 United States
04/2006 - 03/2010
Salary: Salaried
Hours per week: 50
Store Manager/Training Supervisor
Duties, Accomplishments and Related Skills:
Ensured that compliance with health and fire regulations regarding food preparation and serving and building maintenance in restaurant. Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Counted money and make bank deposits. Investigated and resolved complaints regarding food quality, service. Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Monitored budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted. Maintained food and equipment inventories and keep inventory records. Scheduled staff hours and assigned duties. Established Standards for personnel performance and customer service. Performed some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. Kept records required by government agencies regarding sanitation and food safety. Organized and directed worker training programs, resolve personnel problems, hire new staff, and evaluate employee’s performance in dining. Ordered and purchased equipment and supplies. Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety. Assessed staffing and recruited staff, using methods such as hiring days. Arranged for equipment maintenance and repairs, and coordinated a variety of services, such as waste removal and pest control. Ensured that all guest where greeted when they entered the restaurant. Salaried Manager
Supervisor: Tim Bergl 478-***-****)
Okay to contact this Supervisor: Yes
Target
2929 Watson Blvd
Warner Robins, GA 31093 United States
10/2005 - 03/2006
Hours per week: 39
Stockman
Duties, Accomplishments and Related Skills:
Answered customers questions about merchandise and advise customers on merchandise selection. Stamped, or changed price tags on merchandise, referring to price list. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. Compared merchandise invoices to items received to ensure that shipments are correct. Transported packages to customers vehicles. Received, opened, unpacked, and issued sales floor merchandise. Cleaned display cases, shelves, and aisles.
Packed customer purchases in bags or cartons. Assisted department managers if required. Ensured that we brought all carts in from the parking lot every 30 minutes to an hour depending on the volume of traffic. Ensured the stock room was always kept cleaned. Assisted with unloading and putting up merchandise that recently arrived on delivery truck.
Supervisor: HR Department 478-***-****)
Okay to contact this Supervisor: Yes
Geico
4400 Ocmulgee Blvd
Macon, GA 31217 United States
01/2004 - 08/2005
Hours per week: 39
Emergency Roadside Service Dispatcher
Duties, Accomplishments and Related Skills:
Answered emergency roadside service center phones. Responsible for verifying policy holder’s critical information upon taking initial call. Input request for the appropriate service in the dispatch and dispatched the appropriate service to Policy Holder IE Wrecker, Locksmith and Emergency services if needed. Used Microsoft map point, Map Quest, Yellow Pages, White Pages, Online Policy directory, Weather, Hazardous roads DOT website, state websites and GEICO Share point website when assisting our policy holders. Ensured our policy holders are in a safe location and that we have someone to them quickly and if needed stayed on the line until help arrived.
Supervisor: HR Department 478-***-****)
Okay to contact this Supervisor: Yes
377 Military Personnel Flight USAF
1451 4th St SE
Albuquerque, NM 87117 United States
02/2002 - 10/2003
Hours per week: 40
Customer Service Representative
Duties, Accomplishments and Related Skills:
Supervised 3 Employees, scheduled work hours and resolved conflicts.
Administered Safety Program for over 60 personnel, ensured all personnel were trained and met all Safety requirements for the year.
Responsible for verifying eligibility and issuance of identification cards to all assigned personnel
Conducted training classes on how to use and operate new personnel data systems
Responsible for maintaining over 4,000 personnel records, ensuring the accuracy of data input
Responsible for auditing over 4,000 personnel records for required documentation
Operated Customer Service Desk to perform change of address, change in insurance plans and other related forms
Responsible for the voting program for the entire wing
Increased the voting participation for the Wing to an all time high of 80%
Conducted Training portion of the New-Comers Briefing on monthly basis.
377 Military Personnel Flight
1451 4th St SE
Kirtland AFB, NM 87117 United States
03/2000 - 02/2002
Hours per week: 40
Manager of Formal Training and Retraining
Duties, Accomplishments and Related Skills:
Supervised 2 employees, scheduled work hours and resolved conflicts.
Responsible for the training of over 4,000 personnel to include 10 Training Managers.
Prepared and presented Quarterly Training Meetings with 10 Training Managers.
Responsible for the Retraining Program ensuring that all eligible personnel where aware of the timeline of the Retraining program.
Counseled members on Career Advancement opportunities, ensuring that all personnel attended required courses.
78 Military Personnel Flight
Military Personnel Section Bldg 767
Robins AFB, GA 31098 United States
03/1998 - 03/2000
Hours per week: 40
Assistant Manager of Personnel Readiness Branch
Duties, Accomplishments and Related Skills:
Administered Safety Program for over 100 personnel, ensured all personnel were trained and met all Safety requirements for the year.
Maintained a 99% Safety Record for the two year period an improvement from the previous two years.
Improved the Career Development Program for the younger members, donated off time hours to improve this program.
Maintained highly sensitive Computer System, ensuring that all components where available at all times.
Assisted other units on base with their deploy-able system an ensuring that there's was also ready at all times.
Served as Security Manager for the entire Squadron, ensuring that all members had the proper security clearance.
Education:
Business English Santa Fe College, FL United States
Some College Coursework Completed 4 /2020
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Office Specialist Certificate
Word Processing Keyboarding 2 Santa Fe College, FL United States
Some College Coursework Completed 4 /2020
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Office Specialist Certificate
Spreadsheet/Database Santa Fe College, FL United States
Some College Coursework Completed 4 /2020
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Office Specialist Certificate
Office Specialist Gainesville, FL United States
Technical or Occupational Certificate 4 /2020
Credits Earned: 18 Semester Hours
Relevant Coursework, Licenses and Certifications:
Santa Fe College
Internet/Office Santa Fe College, FL United States
Some College Coursework Completed
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Santa Fe College (Office Specialist Certificate)
Word Processing/Keyboarding 1 Santa Fe College, FL United States
Some College Coursework Completed
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Santa Fe College (Office Specialist Certificate)
Microsoft Office Application Santa Fe College, FL United States
Some College Coursework Completed
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Santa Fe College (Office Specialist)
Hamburger University Oak Brook, IL United States
Some College Coursework Completed 6 /2008
Credits Earned: 3 Semester Hours
Relevant Coursework, Licenses and Certifications:
Diploma Restaurant Operations Leadership Practices Course and is hereby granted the degree of Bachelor of Hamburgerology.
OSI Industries Product Training Course Warner Robins, GA United States
Technical or Occupational Certificate 10/2007
Relevant Coursework, Licenses and Certifications:
OSI University, Course conducted by OSI University Instructor
Effective Management Practices Warner Robins, GA United States
Technical or Occupational Certificate 5 /2007
Relevant Coursework, Licenses and Certifications:
Effective Management Practices and who continues to support our corporate visions of "Be the world's best quick service restaurant experience"
Advanced Shift Management Course Warner Robins, GA United States
Technical or Occupational Certificate 9 /2006
Relevant Coursework, Licenses and Certifications:
East Division Atlanta Region "Diploma"
East Division Atlanta (Basic Shift Management) Warner Robins, GA United States
Technical or Occupational Certificate 7 /2006
Relevant Coursework, Licenses and Certifications:
Basic Shift Management Course Diploma
McDonalds
Hazardous Materials Course Warner Robins, GA United States
Technical or Occupational Certificate 5 /2002
Air Education Training Command (Enlisted Professional Development Course) Keesler AFB, MS United States
Technical or Occupational Certificate 7 /2001
Relevant Coursework, Licenses and Certifications:
Non-Commissioned Officer Professional Development Course
Air Education and Training Command (OJT Trainer/Supervisor) Robins AFB, GA United States
Technical or Occupational Certificate 3 /2000
Educational and Training Program Robins AFB, GA United States
Technical or Occupational Certificate 11/1996
Relevant Coursework, Licenses and Certifications:
Air Education and Training Command
University of Maryland University College (Introduction to Personal Computers) RAF CROUGHTON, AE United States
Some College Coursework Completed 7 /1996
Credits Earned: 1 Semester Hours Minor: Associate in Applied Science
University of Maryland University College (Introduction to Networking and Communication) RAF CROUGHTON, AE United States
Some College Coursework Completed 3 /1996
Credits Earned: 1 Semester Hours Minor: Associate in Applied Science
University Of Maryland University College (Intro to Microsoft Office) Balekesir, Turkey, AE United States
Some College Coursework Completed 3 /1993
Credits Earned: 1 Semester Hours Minor: Associate in Applied Science
Hazardous Materials Course Warner Robins, GA United States
Technical or Occupational Certificate 3 /1991
Gilmer High School Ellijay, GA United States
High School or equivalent 6 /1989
Relevant Coursework, Licenses and Certifications:
Graduated
Lackland AFB Basic Military Training (3701 BMTS FLT) Lackland AFB, TX United States
Technical or Occupational Certificate
Relevant Coursework, Licenses and Certifications:
Basic Military Boot Camp for the USAF
Basic Military Training (Fort Jackson SC) Columbia, SC United States
Technical or Occupational Certificate 7 /1988
Relevant Coursework, Licenses and Certifications:
Basic Military Training for the Army
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