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Sales Back Office

Location:
Abu Dhabi, United Arab Emirates
Salary:
6000
Posted:
August 31, 2020

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Resume:

Shekhar S. More

E-mail:

adfp12@r.postjobfree.com

adfp12@r.postjobfree.com

Phone: +971*********

+971*********

Education

B.Com Graduate from Vikas Collage of Commerce, Arts & Science from Mumbai University in 2001.

Computer Proficiency

Diploma in Computer Applications with Knowledge of MS Office (Word, Excel, PowerPoint), Tally, Email and Internet Operations.

Professional Experience

ADCB BANK, UAE (Under the contract of M & M Marketing Management) Team Leader - Credit Analyst (Abu Dhabi) (16tn August, 2014-

Till Date)

Simply Life Loan and Credit Card

Team Leader - Credit Analyst (1st October, 2015 to till date) Working as an underwriter and Team Leader for retail product like Personal Loans and Credit Cards for individuals and SME’s, which includes evaluation of the documentation, applicant profile and decision making.

Highlights:

Conducting telephonic verifications with the customers to assess the financial status and ability to repay the credit cards payment and Loan Payments.

Analysis of risk associated with Loans and Credit card applications and decision the same within specified TAT. Analysis and decision of CASA applications and CASA+CC applications within specified TAT.

Assessing the eligibility and financial capacity of borrowers based on credit checking and scoring, rendering credit decision in accordance with existing guidelines and levels of authority.

Closely examining and analyzing the documents submitted to detect and prevent fraud and minimize credit risks.

Forwarding doubtful and high exposure applications for field visit and escalating fraudulent and negative feedback to relevant department.

Following up with the customers and with the branch sales staff for the additional documentation required by the credit managers for validation.

Handling incoming calls for sales queries of various product of Personal Loan and Credit Cards such as C2C, Preapproved cards, Business Surrogate cards and Normal documentation cards.

Quality check of the Customer profile before booking the Loans and cards.

Maintaining all MIS, Like CPV, Logins, sales team, track of approved/declined cards and for maintaining records for credit and sales TAT.

Assisting colleagues in resolving their queries.

Monitoring the daily productivity of the team to ensure that all in the team are completing the allocated cases and ensuring that all cases are processed within the specified TAT.

Based on performance and quality of work was promoted as Credit Analyst in October, 2015 and then Team Leader in 1st January 2017.

Awarded as Best Performer for Year 2016.

Credit Support Staff (16th August, 2014 to 30th September, 2015) Highlights:

Conduct a detailed analysis for credit quality and data integrity.

Creating LAPS ID for Credit Cards, Personal Loans and Self Employed Loans.

Creating Dedupes in order to ensure the eligibility of the customer for loan or credit card

(Check embounce of cheque, CB Rating, Central Bank exposure, Dow Jones and Black List).

Work closely with Credit team, as to ensure that credit quality & documentation is maintained in line with bank's standard.

To keep a regular check on the deals on hold in credit & follow up for the same ensuring minimum delay in credit for the approved proposals.

Periodical MIS generation as required by Management.

Maintaining daily tracker for LAPS ID.

Provide training to new joiners and assist colleagues to meet daily target and accuracy.

Resolving queries of Sales Staff with regards to documents required to process loans and credit cards.

AK - Express. Mumbai

(01st Jan, 2014- 30th June, 2014)

Assistant Manager

Warehouse

Highlights:

Liaising with customers, suppliers and transport companies

Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods

Coordinating the use of automated and computerized systems where utilized

Responding to and dealing with customer communication by email and telephone

Brief staff on materials to be loaded or on assembly of items to be delivered Review paperwork from deliveries to determine if additional work requirements will occur

Oversee the receipt and dispersal of materials entering or leaving warehouse; help storekeepers with this task when required

IBM Daksh Business Process Services Pvt. Ltd.,

Mumbai

(4th Oct, 2006- 6th Sep, 2013)

Process (IBM Insurance)

Key Highlights:

Processing Client applications for LOB - Agency POS, Billing Collection & Palic POS.

Achieved a high rating in all the stack parameters for most of the times.

Involved in training new Joiners.

Assisting Team Leader in preparing various Client reports.

Conducting Calibration sessions between Quality and Operations Team.

Update the DTP’s to have up to date knowledge about the process.

My qualities of hard work and precision earned me the position of Sr. Executive – Operations.

Awarded as Super Talented Achiever for six consecutive years. Integreon Managed Solutions (India) Pvt. Ltd. Product Associate

(13th Mar, 2006 – 26th Sept, 2006)

Process (Shared Service – Template design)

Key Highlights:

Producing business presentation slides in MS PowerPoint as per client instructions.

Sharing same with the team members on a regular basis.

Meeting tight client deadlines.

Team Co-ordination.

Communicating with the clients (for taking instructions and solving queries).

Doing Quality check of the documents before returning it to clients.

Solving doubts of the Junior Associates.

Stylizing Words Documents.

Work on Excel (e.g. Charts, Data Sorting and formatting, etc.)

Awarded as the Superior Performance Award for Responsibility and Commitment on 1st September 2006.

M/s. Toyo InfoTech India Ltd. Process Executive

(28th March, 2005 to 15th February, 2006)

Process (Business Transcription & Template Design) Key Highlights:

Producing business presentation slides in MS PowerPoint as per client instructions.

Stylizing Words Documents.

Work on Excel (e.g. Charts, Data Sorting and formatting, etc.) Yuva Kokan Co-operative Credit Society Ltd. Cashier cum Clerk

(11th Jan, 2002 to 08th March, 2005)

Process (Banking Sector)

Key Highlights:

Maintaining the cash transition & writing daily scroll book.

Writing I-Register, J-Register.

Updating Share register

Preparing finalization with Balance Sheet, Trial Balance & P&L.

Conduct a detailed analysis for credit quality and data integrity.

Work closely with Credit team, as to ensure that credit quality & documentation is maintained in line with bank's standard.

And all banking routine works.

Compuworld Computer Centre & Shradha Computer Institute. (Part Time) Computer- Lecturer (5th April 2000 to 14 May 2001)

Process (Computer Institute)

Key Highlights:

Teaching Basic of Computers (Ms-Office & Tally)

conducting practical & theory exams.

Personal Details

Date of Birth : March 10, 1980

Nationality : Indian

Marital Status : Married

Gender : Male

Passport No. : T2792145

Visa Status : Employment Visa

Languages Known : English, Hindi and Marathi

Hobbies : Listening to Hindi music, watching & playing cricket.



Contact this candidate