KHAYE

MAUREEN

VILLANUEVA

P R O F I L E

My objective is to build up my

knowledge as Customer Service

Representative and use my skills

to attain a full-time position that

will provide me with the

experience I need to let my

career soar.

P E R S O N A L I N F O

Age: 24

Nationality: Filipino

Contact No. +971-**-***-****

Email:

adfp03@r.postjobfree.com

Height: 5''5 inches

Birthday: May 26, 1995

CURRENTLY ON HUSBAND'S VISA

:

L A N G U A G E

ENGLISH

FILIPINO

Admin Secretary / Receptionist

Harmony Furniture Factory LLC.,

Abu Dhabi, UAE

April 2017-2018

Greet clients and visitors with a positive, helpful attitude. Answering phones in a professional manner, and routing calls as necessary.

Assisting colleagues with administrative tasks.

Maintaining the reception clean and well-managed

Executive Secretary to the Managing Director

Handles company's social media accounts such as Instagram and LinkedIn

Assisting colleagues with administrative tasks and document controlling and filling.

Responsible for Local Purchase Orders using Quickbooks. Communicating with suppliers regarding material deliveries and requests

Assists DC in doing tasks such as Job Orders, Drawing Submittals, Incoming and Outgoing emails.

Responsible for tracking project progress for reports using Smartsheet software.

Responsible for doing Minutes of meeting.

Knowledgeable about MS Microsoft Office such as Outlook, Microsoft Word and Microsoft Excel

Reservations Officer/Part-Time Tour Facilitator

Prime Orienteer Tours and Travel Inc.

Pasig City, Philippines

August 2015-2017

Coordinating with Tour Operator regarding tour facilitation on board.

Responsible for Program Flow execution during School Trips, Company Outings.

Acts as In-house museum guide for school trips

Acts as reservation officer for tours and travel related inquiries such as airline ticket (International & Domestic flights, Ferry Ticket, Hotel reservations, and tour packages using VIA. Creates customized tour packages with client's preferences. W o r k E x p e r i e n c e

Skills

Excellent Communication Skills

Excellent Interpersonal Skills

Knowledgeable about Microsoft

Office

Knowledgeable about

Quickbooks

HIghly Organize and neat

Team Player

Has initiative in terms of work

Enthusiastic

Part-Time Events Script Writer/Staff

RN Entertainment Philippines ad 360 Degrees Concept Batangas, Philippines

October 2016-2017

Assists Managing Director for all administrative tasks such as contracts and event proposals

Creates Scripts and program flow to be followed for the whole event Briefs the EMCEE with important details regarding the event and goes over with the script and program flow.

In-House Sales and Marketing Internship

QATAR AIRWAYS

Manila, Philippines

November 2015 - March 2016

Assists the in-house agent with group bookings, seat mapping, and contacting travel agencies

Act as front desk officer / receptionist

Assists the Marketing Officer with outside exhibits and online promotions Answers phone calls in aprofessional manner and transfer to the person concern Internship

Starways International Travel and Tours

Manila, Philippines

April-June 2014

Assists the travel agents regarding inqueries.

Answers phone calls and transfers them to the person in-charge Assists in bank related transactions, document faxing, checks typing and client proper coordination.

Check flight availabilities and timings using AMADEUS. EDUCATIONAL BACKGROUND

Polytechnic University of the Philippines

Sta.Mesa, Manila, Philippines

Bachelor of Science in TOURISM MANAGEMENT

June 2012 - April 2016

MY REFERENCES

Maria Cristina Albano

Document Controller

Harmony Furniture Factory LLC

Abu Dhabi, UAE

+971-**-***-****

Juliet Milliamina

Owner/Managing Director

Prime Orienteer Tours and Travel Inc.

Pasig City, Philippines

+63 2 8671 0253

I hereby certify that the above-mentioned information are true and correct to the best of my knowledge.

Khaye Maureen Villanueva

Contact this candidate