KHAYE
MAUREEN
VILLANUEVA
P R O F I L E
My objective is to build up my
knowledge as Customer Service
Representative and use my skills
to attain a full-time position that
will provide me with the
experience I need to let my
career soar.
P E R S O N A L I N F O
Age: 24
Nationality: Filipino
Contact No. +971-**-***-****
Email:
******************@*****.***
Height: 5''5 inches
Birthday: May 26, 1995
CURRENTLY ON HUSBAND'S VISA
:
L A N G U A G E
ENGLISH
FILIPINO
Admin Secretary / Receptionist
Harmony Furniture Factory LLC.,
Abu Dhabi, UAE
April 2017-2018
Greet clients and visitors with a positive, helpful attitude. Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Maintaining the reception clean and well-managed
Executive Secretary to the Managing Director
Handles company's social media accounts such as Instagram and LinkedIn
Assisting colleagues with administrative tasks and document controlling and filling.
Responsible for Local Purchase Orders using Quickbooks. Communicating with suppliers regarding material deliveries and requests
Assists DC in doing tasks such as Job Orders, Drawing Submittals, Incoming and Outgoing emails.
Responsible for tracking project progress for reports using Smartsheet software.
Responsible for doing Minutes of meeting.
Knowledgeable about MS Microsoft Office such as Outlook, Microsoft Word and Microsoft Excel
Reservations Officer/Part-Time Tour Facilitator
Prime Orienteer Tours and Travel Inc.
Pasig City, Philippines
August 2015-2017
Coordinating with Tour Operator regarding tour facilitation on board.
Responsible for Program Flow execution during School Trips, Company Outings.
Acts as In-house museum guide for school trips
Acts as reservation officer for tours and travel related inquiries such as airline ticket (International & Domestic flights, Ferry Ticket, Hotel reservations, and tour packages using VIA. Creates customized tour packages with client's preferences. W o r k E x p e r i e n c e
Skills
Excellent Communication Skills
Excellent Interpersonal Skills
Knowledgeable about Microsoft
Office
Knowledgeable about
Quickbooks
HIghly Organize and neat
Team Player
Has initiative in terms of work
Enthusiastic
Part-Time Events Script Writer/Staff
RN Entertainment Philippines ad 360 Degrees Concept Batangas, Philippines
October 2016-2017
Assists Managing Director for all administrative tasks such as contracts and event proposals
Creates Scripts and program flow to be followed for the whole event Briefs the EMCEE with important details regarding the event and goes over with the script and program flow.
In-House Sales and Marketing Internship
QATAR AIRWAYS
Manila, Philippines
November 2015 - March 2016
Assists the in-house agent with group bookings, seat mapping, and contacting travel agencies
Act as front desk officer / receptionist
Assists the Marketing Officer with outside exhibits and online promotions Answers phone calls in aprofessional manner and transfer to the person concern Internship
Starways International Travel and Tours
Manila, Philippines
April-June 2014
Assists the travel agents regarding inqueries.
Answers phone calls and transfers them to the person in-charge Assists in bank related transactions, document faxing, checks typing and client proper coordination.
Check flight availabilities and timings using AMADEUS. EDUCATIONAL BACKGROUND
Polytechnic University of the Philippines
Sta.Mesa, Manila, Philippines
Bachelor of Science in TOURISM MANAGEMENT
June 2012 - April 2016
MY REFERENCES
Maria Cristina Albano
Document Controller
Harmony Furniture Factory LLC
Abu Dhabi, UAE
Juliet Milliamina
Owner/Managing Director
Prime Orienteer Tours and Travel Inc.
Pasig City, Philippines
+63 2 8671 0253
I hereby certify that the above-mentioned information are true and correct to the best of my knowledge.
Khaye Maureen Villanueva