Front Office Sales
Resume:
Rosalie Magallon
Summary
As a Coordinator having basic management such as hiring, scheduling, pruchasing, ordering and providing employee evaluation and feedback. Response to all inqueries over the phone, via mails and staff and guest in person interactively.
Skill Highlight
Time management
Strong decision maker
Complex problem solver
Communication skills
Interpersonal skills
Customer Service
Computer skils such as workd, excel, power point, outlook, opera and protel
Innovative
Service-focused
Experience
Service Agent Coordinator - 10/2016 to 06/2020
Abidos Hotel Apartment, Dubai United Arab Emirates
Responsible for overseeing staff members who are task with assisting guest remotely by email or phone, or in-person.
Basic Management such as hiring, scheduling of staff, purchasing, ordering of supply and providing employee evaluation and feedback.
Coordinate and provide administrative support in hotel operation,
Working closely in all department such as Housekeeping, engineering, front office, sales, reservation and food and beverage by updating issues and concerns.
Linen Attendant – 12/2013 to 10/2016
Abidos Hotel Apartment, Dubai United Arab Emirates
Ensure the delivery of clean uniforms and linen of hotel.
Responsible for sorting and wrapping linens packs and restocking as needed.
Housekeeping Attendant – 03/2010 to 06/2011
Jumeriah Beach Hotel, Dubai United Arab Emirates
Inspect guest room and provide clean and secure environment.
Providing good and positive image to the guest.
Brand Ambassador Roving Coordinator – 08/2006 to 01/2010
Philips Lighting and Electronics, Manila Philippines
Maintain accurate records of all sales and prospecting activities within the assigned areas.
Maintain Cleanliness of the store and warehouse.
Resolve the customer complain by investigating the problems, developing solution, preparing reports and giving recommendation to the management.
Education
Bachelor of Science: Computer Information Systems - 2014
Columbia University, NY
Certifications
PHP Framework (certificate): Zend, Codeigniter, Symfony.
Programming Languages: JavaScript, HTML5, PHP OOP, CSS, SQL, MySQL.
Contact
Address:
Al Barsha 1 Dubai United Arab Emirates
Phone:
Email:
*******.********@*****.***
LinkedIn:
https://www.linkedin.com/in/rosalie-magallon-4a20b2174
Zoom:
https://us04web.zoom.us/j/723-***-****?pwd=ufTv2f0lddQ
Visit Visa
July 26 2020 to October 29 2020
Character Reference
Vanessa Sunico
Executive Secretary at Tamani Hotel
Charmaine Vargas Wage
Receptionist at Al Bayan Purification
Nancy Aclan
Hotel Sales Manager at Mena Hotel
Language
English
Tagalog
Bicolano
Maintaining Sales Quota and target each store.
Promoting and demonstrating the advantage of the products in the event and show room
Management Trainee - 08/2004 to 08/2006
Ink For Less, Pasig Ortigas Philippines
Participating in meeting, workshops, and other learning r
Completing all assigned task and assisting with day-to-day operations.
Organize the store, filing, and arranging reports.
Submitting forms and documentation by required deadlines.
Seeking a suitable supervisor and managers support completion of formative and summative assessment, teaching and learning tools, and application forms.
Education
University of the East
Manila Philippines
Bachelor of Science in Business Administration
Major: Management
Contact this candidate