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Front Office Sales

Location:
Dubai, United Arab Emirates
Posted:
August 30, 2020

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Resume:

Rosalie Magallon

Summary

As a Coordinator having basic management such as hiring, scheduling, pruchasing, ordering and providing employee evaluation and feedback. Response to all inqueries over the phone, via mails and staff and guest in person interactively.

Skill Highlight

Time management

Strong decision maker

Complex problem solver

Communication skills

Interpersonal skills

Customer Service

Computer skils such as workd, excel, power point, outlook, opera and protel

Innovative

Service-focused

Experience

Service Agent Coordinator - 10/2016 to 06/2020

Abidos Hotel Apartment, Dubai United Arab Emirates

Responsible for overseeing staff members who are task with assisting guest remotely by email or phone, or in-person.

Basic Management such as hiring, scheduling of staff, purchasing, ordering of supply and providing employee evaluation and feedback.

Coordinate and provide administrative support in hotel operation,

Working closely in all department such as Housekeeping, engineering, front office, sales, reservation and food and beverage by updating issues and concerns.

Linen Attendant – 12/2013 to 10/2016

Abidos Hotel Apartment, Dubai United Arab Emirates

Ensure the delivery of clean uniforms and linen of hotel.

Responsible for sorting and wrapping linens packs and restocking as needed.

Housekeeping Attendant – 03/2010 to 06/2011

Jumeriah Beach Hotel, Dubai United Arab Emirates

Inspect guest room and provide clean and secure environment.

Providing good and positive image to the guest.

Brand Ambassador Roving Coordinator – 08/2006 to 01/2010

Philips Lighting and Electronics, Manila Philippines

Maintain accurate records of all sales and prospecting activities within the assigned areas.

Maintain Cleanliness of the store and warehouse.

Resolve the customer complain by investigating the problems, developing solution, preparing reports and giving recommendation to the management.

Education

Bachelor of Science: Computer Information Systems - 2014

Columbia University, NY

Certifications

PHP Framework (certificate): Zend, Codeigniter, Symfony.

Programming Languages: JavaScript, HTML5, PHP OOP, CSS, SQL, MySQL.

Contact

Address:

Al Barsha 1 Dubai United Arab Emirates

Phone:

+971-*********

Email:

*******.********@*****.***

LinkedIn:

https://www.linkedin.com/in/rosalie-magallon-4a20b2174

Zoom:

https://us04web.zoom.us/j/723-***-****?pwd=ufTv2f0lddQ

Visit Visa

July 26 2020 to October 29 2020

Character Reference

Vanessa Sunico

Executive Secretary at Tamani Hotel

+971*********

Charmaine Vargas Wage

Receptionist at Al Bayan Purification

+971*********

Nancy Aclan

Hotel Sales Manager at Mena Hotel

+971*********

Language

English

Tagalog

Bicolano

Maintaining Sales Quota and target each store.

Promoting and demonstrating the advantage of the products in the event and show room

Management Trainee - 08/2004 to 08/2006

Ink For Less, Pasig Ortigas Philippines

Participating in meeting, workshops, and other learning r

Completing all assigned task and assisting with day-to-day operations.

Organize the store, filing, and arranging reports.

Submitting forms and documentation by required deadlines.

Seeking a suitable supervisor and managers support completion of formative and summative assessment, teaching and learning tools, and application forms.

Education

University of the East

Manila Philippines

Bachelor of Science in Business Administration

Major: Management



Contact this candidate