K.KIRAN

IT Professional +91-950*******

Email: adfotu@r.postjobfree.com

Summary: Dynamic and result oriented IT Professional with good experience in Project Management, installation and configuration of servers, attuned with latest trends and techniques.

.Total 1.8+yrs of experience in IT industry, currently working as an “DESKTOP ADDMIN” in CENTRONICS SYSTEMS

Objective: Looking for” Azure solution architect”

Core Competences:

●Desktop Support

●Azure/Cloud computing

●Windows Server Administration

●Network Management

Other Skill

Linux

SQL server

Experience and Achievements:

●Incident / problem determination and resolution on a 24x7 basis.

●Good Experience in project management.

●Service incidents and queries within the agreed service levels.

●Experienced in implement services improvements plans.

●Experienced in troubleshooting/maintenance of hardware and software.

●Troubleshooting of Network topologies - LAN/WAN etc.

Hobbies

●Playing Basket ball

●Photography

●Watching Movies

Education

●Bachelors in Electrical and Computer Engineering from “N.B.K.R.I.S.T”.

Personal Info

Nationality: India

Contact: +91-950*******,630-***-****

Email: adfotu@r.postjobfree.com

adfotu@r.postjobfree.com

Course completed:

●Microsoft azure

●Cisco Certified Network Associate (CCNA)

Profile Details:

Delivery center infrastructure unit

Extensively worked using azure cloud services along with wide and in depth understanding of each one of them.

Work Experience

Working as a Desktop Support Engineer Assistant from 1year in BHARATH IT .

Configure antivirus software to fully protect IT environment.

Monitor the performance of the computer systems and address issues as they arise.

Provide technical support for software reconfigurations to aid in function customization.

Test software performance throughout the desktop network to ensure peak performance.

Install computer hardware and software on desktops to keep versions current.

Initiate and complete Microsoft Windows server operating system updates.

Network with LAN/WAN and active directory for continuous company connection .

Previous Employers

Duration

Bharath IT private limited

Role-desktop support Eng

April 2019 to March 2020.

Project :SBI DRC

Centronics Systems

Role-desktop support Eng

March 2020

Project: SBI DRC

RESPONSIBILITIES

Maintained queue of an average of 15-25 tickets per day, resolved tier 1-2 support issue.

Provide onsite support pc repair, virus, and spy-ware remediation maintenance and data recovery

Provide desk side support for laptop and desktop computers

Actively worked with hardware and software vendor to resolve client issue in a timely manner.

Analyzed and diagnosed DNS/DHCP/VPN and other network related issues.

Assisted in the troubleshooting of local area connectivity network issues.

Giving extensively support to user through voice, chat, remote support and direct interaction.

Provided think client support.

Configuration of ADS, DNS, DHCP, Profiles, Group Policy.

Troubleshooting office 365 application and installation.

Basic Knowledge on Network related Trouble shooting

BIODATA

Fathers Name : K.Venkateswarlu

Date of Birth : 08-12-1996

Marital Status : Single

Nationality : INDIAN

Languages Known : English, Telugu, Hindi

DECLARATION

I hereby declare that the above information is true to the best of my knowledge.

Date:

Place: Signature

t

Contact this candidate