ZSAIAHNA HUFF
Philadelphia, PA 19133
**************@*****.***
Skills
Communication; Self-control; Detail oriented; Data entry; Microsoft; Filing; Excel; Faxing; Copying; Printing; Data analysis; Agility; Customer-satisfaction; Assertiveness; Hospitality; Quality control; Documentation; Multitasking; customer service; interpersonal; clerical; administrative; sales; politics; technology; problem solving; creativity; growth; analyzing; comparisons; Englisish writing; English reading; tenacity; compliance; perspective; capacity; retention.
Skills Summary
Multitask
●processing paperwork; directing phone calls; filing and faxing; revising and editing citations; documentation via microsoft and excel;
●Assigned to work in various positions such as Mailing, stamping, boxing, and customer service
Problem Solving/Documentation
●used a variety of technology to perform research and verify information; contacted officials, employers and constituents to obtain or deliver information and documents;
●consistently lifting, pulling, pushing and carrying any and all packages weighing from 0 lbs to 150 lbs constantly;
●Respond to inquiries by initiating computerized notices and/or form letter responses. Identify missing information; Review and analyze legal documents to ensure completion, accuracy, and proper handling;
●Identified and resolved routine problems and situations; prepare routine reports; communicated with staff
Data Analysis/ Data Entry
●Managed multiple tasks in order to meet short deadlines; input data into reports, databases; typing 40 words a minute.
●Utilized a system to input and track actions such as inventory, sales etc;
● Reading and scanning package labels;
●Utilized a computer for data entry; input data into reports, databases etc;
●Maintained a follow up system to ensure receipt of requested information;
●Reviewed and analyzed documentation to ensure completion, accuracy, and proper handling; Identify missing or errored information in the documented data;
Customer Satisfaction
●Took customer orders for food and beverages, repeated order back to ensure accuracy of order.
●Use electronic cash register to process cash, credit and debit card transactions. Distributed change and receipts. Prepped and prepared food to be cooked and served.
●Made sure all perishables items were properly refrigerated and stored in a clean and sanitary environment
●Responsible for light filing answering phones, greeting visitors and maintaining the overall appearance of the sanctuary and office area.
●Made sure that bathrooms and kitchen area were clean and sanitized at all times
●Distributed mail and correspondence to the pastor of the church, made calls for repairs and maintenance.
Experience
●Senator Sharif Street District #3
Administrative Assistant, 08- 2018 - 01-2019.
●UPS CC, Horsham PA, 08- 2018 - 09- 2018, Package handler.
●Papa Johns, Plymouth Meeting PA, 07- 2017 - 07-2019: Manager.
●Papa John’s Pizza, Willow Grove, PA, 03-2016 - 06- 2017: Team Member/Cashier.
●Baker Industries, Malvern, PA, 09- 2013 - 12- 2013: Temporary Worker.
●Valley Forge Baptist Valley Forge, PA, 06-2013 - 08- 2013: Office Assistant.
Education
2017- 2019
Community College of Philadelphia, Philadelphia PA- Associate
2018-2018
Examfx,online- Health and Life insurance: Pre-License Certificate.
2013-2017
Overbrook High School, Philadelphia, PA-
Diploma,
Awards
National Writers Union:
●converse and writing about politics: March 2017- Present;
National Honor Society:
●discovering college opportunities and planning (Analyzing, data analysis, creating, problem solving): December 2018- Present
●Perfect Attendance