Executive Software
Resume:
CURRICULUM-VITAE
Ajay Rathi
Near- Siwas Public School, New Delhi-80,
Phone Number : - 995-***-****, 921-***-****
Email : - *********.******@*****.***,
CAREER OBJECTIVE
I have great appetite to work in a professionally managed environment where I would get ample opportunity to utilize my technical skills to achieve the employer’s goal as well as my own self-satisfaction. I am confident that with my skill-analytical abilities and learning from past experiences, I would be able to contribute for the excellence of the company and self
EXPERTISE SUMMARY
Maintain performance under pressure & able to respond to the deadlines.
Typing Speed about 45 W.P.M
Sense of responsibility and a very hard worker.
A self motivated team member, with excellent confident & commitment.
EDUCATIONAL QUALIFICATION
BA Passed From Manav Bharti University.
12th Passed From C.B.S.E Board, New Delhi
10th Passed From C.B.S.E Board, New Delhi
COMPUTER QUALIFICATION
Two year Diploma in Advance Diploma in Software Technology (DAST) from NSIC.
[According to ‘O’ & ‘A’ Level]
It Tools & Business System,
Programming in C, Webpage Design & Internet,
Computer Organization
System Analysis and Design
Data Structures through C
Data Communications RDBMS
Operating System UNIX, Object Oriented Programming through C++ or JAVA
MS-Office (MS-Word, MS-Excel, MS-PowerPoint)
Operating System (MS-Dos, Windows 2000/2003/XP)
PROFESSIONAL EXPERIENCE
Previous Company: - 6.5 Years Experience.
EDUCOMP SOLUTION LIMITED Company in Gurgaon, Udyog Vihar Phase-3 as a Technical Support Executive in Operation Department. (Command Centre)
My Designation is – Sr. Executive (Warehouse & Logistics)
Responsibilities:-
Responsible/ daily check the order in the ERP or mail forward by the MRN team.
Generating the MRN pending report form ERP
Responsible for MRN warehouse shipment according to stock availability in warehouse
Process the purchase order and same process in the ERP
Generate the Sales Invoice and Transfer order for material dispatching in ERP
Supervising the packing process
Physical inspection of stock
Tie up with vendor for transportation of shipment/material
Responsible for online waybill/road permit for material dispatching
Coordinate for the way bill for material dispatch
Responsible for labeling, packing and loading and uploading the shipment received from the vendors.
Daily updating of stock in systems and generating customer shipment in system
Motivating organizing and encouraging teamwork with in the work force to ensure set productivity targets are met
Liaising with customers, suppliers and transport companies
Planning coordinating and monitoring orders assembly and dispatch of goods
Responding to and dealing with customers communication by email or telephonic
Producing regular reports and statistics and daily weekly and monthly basis
Conduct Physical audit at warehouse and coordinate monthly Inventory checks with finance department
Ensure availability of appropriate quantity of stock
Receiving Inward material and entered in the ERP
Call logging in CMS software, Working on ERP Navigation Software
Interaction with Territory Heads and SPOC through mail or phone
Interaction with customer and Educomp employees through mail and phone
Creating and publishing reports
Dealing with vendors
Providing Technical support over phone
CURRENTLY WORKING: - Working on Supply Chain Management in Navigation ERP.
I am working in EBIX Smart Class Pvt. Ltd. Company in Gurgaon, Udyog Vihar Phase-4 as a Sr. Warehouse Executive in MR Team.(Microsoft Dynamic Navigation ERP)
1. My Designation is – Sr. Warehouse Executive: - Inventory/Logistic Executive. (Inventory Management)
2. I am Working in Customer Service Provide. (Warehouse Order Management)
3. MR Raised for any Customer Material Request Regarding the Hardware and Software Issue.
4. Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure
5. Provide hardware / software / network problem diagnosis / Applications/ Operating systems/ resolution via telephone/email/chat for customer's end users
6. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps
Generating the Main MRN As per received request by any School in Microsoft Dynamic Navigation ERP of SCM and Main MR Raise According to Hardware Annexure by SCBD Team.
We have received Flag off data Details All of School in India & Coordinate with Purchase Department for Purchase Materials.
Blended process (Mails + Inbound + Outbound)
Update MIS as per received requisition, complaints in CMS software and send to backend team for resolution of the same as per TAT
Making calls to the customer and getting feedback about any products / services (For Any hardware/Software).
Solve the query of the Client and help School Client to identify their needs and implement new EBIX online education.
Fetching information from E-mails receiving through clients.
Revert back to clients through E-mail using Outlook
Provide support to client on mail and phone
Adding information in CMS and Updating information in CMS
Creating, updating and managing reports in Excel sheet
SPECIAL INTERESTS:
Playing Cricket and Badminton
Listening to music & traveling.
PERSONAL DETAILS:
Father’s Name : Sh. Ram Chander Rathi
Date of Birth : 14 Sep 1991
Gender : Male
Marital Status : Single
Religion : Hindu
Nationality : Indian
Language Known : English & Hindi
Declaration
I assure that if given a chance, I will serve your organization with full honesty and to the best of my potential.
Ajay Rathi
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