Sales Representative Customer Service
Resume:
FLORDELIZ ALO
Contact No.: +971*********
Email: *********@*****.***
ABOUT ME
Dynamic, committed, organized and experienced sales representative cum cashier with excellent communication skills and a high level of customer commitment. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales environment.
SUMMARY OF QUALIFICATIONS
Proficient in Microsoft Office Applications
Very good typing speed
Proficient in English Language – both written & spoken
Customer Service Oriented
Sound and strong customer interaction to promote sales
Ability to work under own initiative
Prepared and able to work under pressure
Flexible, organized and receptive to new ideas
Committed and trustworthy
WORK EXPERIENCE
Position : RECEPTIONIST
Company : 101 Computer Embroidery
Location : Mussafah, Abu Dhabi, UAE
Date : 2017 – 2018
Responsibilities:
Welcomed visitors by greeting them in person or on the telephone, answering them or referring queries.
Maintained telecommunication system by following manufacturer’s instruction for house phone.
Updated and followed up clients on the status of their orders.
Maintained safe and clean reception area by complying with procedures, rules and regulations. Maintained continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
Contributed to team effort by accomplishing related results as needed. Position : SALES REPRESENTATIVE CUM CASHIER
Company : 101 Computer Embroidery
Location : Shahama, Salepoint-1, Shahama, Abu Dhabi, UAE Date : 2014 – 2017
Responsibilities:
Assisted customers and provide good customer service through appropriately answering and providing their needs.
Responsible in invoicing.
Performed everyday sales report and monthly report Flordeliz Alo +971********* *********@*****.***
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Responsible of incoming and outgoing calls.
In-charge of filing of documents and maintained clients’ records.
Maintained store standard in all aspect.
Responsible in monitoring of items, stock taking and requisition of items.
Maintained all necessary data and documentation for the department. Position : CATERING HAND
Company : Abu Dhabi National Hotels (ADNH)
(Assigned in New York University – AUH)
Location : Abu Dhabi City, UAE
Date : 2012 – 2014
Responsibilities:
Served food and beverages to the students and school staff in a prompt, efficient and friendly manner.
Performed cleaning and other housekeeping works to maintain high sanitary standards.
Demonstrated a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognizing the importance and benefits in effective team working.
Dealt with customers in their enquiries and answered them in a courteous and friendly manner.
Position : SALES REPRESENTATIVE CUM CASHIER
Company : 101 Computer Embroidery
Location : Asia Trading, Mazyad Mall, Mussafah, Abu Dhabi, UAE Date : 2007 – 2012
Responsibilities:
Assisted customers and provided good customer service through appropriately answering and providing their needs.
Responsible in invoicing.
Performed everyday sales report and monthly report
Responsible of incoming and outgoing calls.
In-charge of filing of documents and maintained clients’ records.
Maintained store standard in all aspect.
Responsible in monitoring of items, stock taking and requisition of items.
Maintained all necessary data and documentation for the department. Position : ENCODER / DATA ENTRY OPERATOR
Company : Innodata Philippines
Location : Mandaue City, Cebu, Philippines
Date : 2002 – 2003
Responsibilities:
Edited all works created by researchers and writers to comply with project standards.
Coordination of all activities required to meet project targets and deadline.
Presentation of documents and submission to the immediate supervisor.
Prepared summary report of the day.
Flordeliz Alo +971********* *********@*****.***
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TRAINING AND SEMINARS
Had formal training in computer program application.
Attended seminars on “Professional Excellence for Secretarial / Administrative Staff, Business Proposals and Report Writing Skills, Courtesy and Manners at Work.” SKILLS AND CAPABILITIES
Office/Shop Administration
Sales and Marketing
Supportive to administration goals
Very good typing speed
Filing of documents and organized office set-up
Internet and e-mailing system
Can operate modern office machines such as photocopiers, fax machines and telephone
EDUCATION
GRADUATED: BACHELOR OF SCIENCE IN COMPUTER SCIENCE Holy Name University
Tagbilaran City, Philippines
GRADUATED SECONDARY EDUCATION
Holy Infant Academy – Anda, Bohol, Philippines
GRADUATED ELEMENTARY EDUCATION
Anda Central Elem. School – Anda, Bohol, Philippines PERSONAL DATA
Nationality : Filipino
Civil Status : Single
Date of Birth : May 14, 1978
Religion : Roman Catholic
Language : English, Filipino
Visa Status : Own Visa with NOC
Availability : Immediate
Contact this candidate