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Manager Customer Service

Location:
Marlton, NJ, 08053
Posted:
August 29, 2020

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Resume:

FRANK J. SANGERMANO

*** ******* ***

Marlton, N.J. 08053

609-***-****

Objective: To obtain a position in the Auto Body industry utilizing my experience in the automotive industry. Also, using my background in the auto repair arena.

Experience: 8/1985- 9/1991 Collex Collision Hamilton N.J.

Body tech, tear down and reassemble. I started in the industry when I was 16. I learned to hone my skills training under “ A “ technicians.

9/1991- 2/1998 State Farm Ins. Co. Hamilton, N.J.

Estimator, claims handling, payment of claims, manage rentals and total loss handling.

2/1998- 8/2001 Bob MaGuire Auto Body/Asst. Manager

I was responsible for the 25 body tech and all quality repairs on vehicles.

Also, for the delivery and customer service of clients.

8/2001- 9/2006 Robert Christopher Collision. Hamilton, N.J.

I was hired as the General Manager by the owner to run 2 facilities, manage all staff, customer service, and to make sure the Ins Co. DRP profiles were followed. I wrote on CCC, Mitchell, and ADP. I have not written on Mitchell and ADP since this job.

9/2016- Current Geico Ins Co. Marlton N.J.

I was hired in 2006 as the last experience adjuster. I was asked to train new hires who were hired after me. I am proficient in CCC estimating.

12/2017- current Caliber Collision Ewing Twp. N.J.

Writer of DRP's, then promoted to Asst. G.M.

Promoted to G.M 12/2019

Education: Diploma / Notre Dame High School 1983

Mercer County Community College 1985 2 years business and marketing.



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