Social Media Administrative Assistant

RACHEL SHARABY

Charleston, SC · (***) *** – ****

*******.******@*****.*** · www.linkedin.com/in/rachelsharaby

PROFESSIONAL EXPERIENCE

halls chophouse OCTOBER 2016 – CURRENT

group dining coordinator September 2018 – Current

Handle all email and phone inquiries regarding dates and pricing for dining room buyouts

Develop custom menus based on guests’ needs

Ensure effective written communication leading up to the event through Banquet Event Orders as well as personal contact with the guest, Executive Chef, and management

Act as a leader in the dining room to help servers and management with guest requests during the event

Make necessary adjustments to our reservation system software to accommodate holidays and special events

Work with high profile and VIP guests on a regular basis

Head Hostess March 2018 – SEPTEMBER 2018

Manage restaurant flow and seating requests from 300-500+ guests per evening

Responsible for training and scheduling the host and administrative staff of 30+ employees

Played an integral role in migration from OpenTable to Resy reservation systems

Fluent in Resy and OpenTable software

HOSTESS OCTOBER 2016 – MARCH 2018

Provide exceptional customer service in a fine dining restaurant

Communicate additional guest requests to servers and management when necessary

Foster relationships with customers and repeat guests

Enhanced the hostess training manual and streamlined the hostess training program

ADMINISTRATIVE ASSISTANT – BASEBALL college of charleston SEPTEMBER 2017 – MAY 2018

Coordinated travel arrangements for recruiting trips, as well as organize and submit necessary reimbursement paperwork

Assisted in producing baseball camps with 60+ attendees

Streamlined and reorganized JumpForward database, which includes team practice schedules, current and past prospects, and a log of communication with recruits, ensuring that all is up to compliance standards

INTERN – SPONSORSHIP SERVICES Charleston Riverdogs march 2017 – september 2017

Organized game day photos and sponsorship proofs for our clients and national MiLB partnerships

Served as liaison for Bush Brothers and Company during their weekend-long visit and appearances

Facilitated the donation and distribution of 800+ tickets to underprivileged youth groups in the Charleston area

Performed various other stadium roles including promotional planning and execution, marketing, social media, community relations, ticket sales and operations, media relations, stadium operations, customer service, event planning, merchandising, and food and beverage operations

INTERN Fox restaurant concepts DECEMBER 2015 – FEBRUARY 2016

Intern for a rapidly growing restaurant group with 15 concepts and over 50 locations throughout the US

Assisted with a wide range of activities in the design, development, marketing and legal departments, including sourcing design products and materials for restaurants, menu pricing, working with commercial leases and contract work, posting on social media platforms, and collaborating on multi-departmental projects

EDUCATION

THE HONORS COLLEGE AT THE COLLEGE OF CHARLESTON – MAY 2017

B.S. Hospitality & Tourism Management, B.S. Business Administration

MANAGEMENT CENTER INNSBRUCK – SPRING 2016 STUDY ABROAD

Tourism Business Studies

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