Social Media Front Office

Curriculum Vitae of Nomvuselelo Cherryl Mdladla

Personal Information

Contact details: 082-***-**** Email address: ************@*****.***

Gender: Female Address: 769 Naven Boulevard, Panorama Gardens,

Pietermaritzburg, 3201

Introduction

I’m an energetic, goal driven, hardworking and friendly person, I love helping and engaging with people and I love to solve problems. I can not move on from a problem without trying every single option I can think of to solve that problem. I always try to keep the energy around me positive and light, I find that it makes completing tasks easier and efficient because when people are happy they tend to be more productive. I am a DUT graduate, recently graduated with a Diploma in Public Management, currently looking for a job to help me grow within the career path I have taken while also learning more skills to improve myself and make myself a valuable addition to whichever organisation/company I am placed in.

Skills & Competencies

Computer systems knowledge (MS Word, MS Excel, MS PowerPoint, MS Access, MS Publisher, Ms Outlook, Genesis call tracking, Quick books, SA-SAMS & Medi-tech)

Data & Records Capturing skills

Telephone skills and etiquette

Knowledge of Batho pele principles

Management skills & Problem-solving skills

Knowledge of LR Act, COID Act, BCoE Act, EE Act

Communication and interpersonal skills

Filing and office organization skills

Customer service skills

Career and Achievements to date

Pietermaritz Primary School (Pietermaritzburg) August 2019 – present

Admin assistant – Director’s secretary/assistant

Job Responsibilities:

Filing of Application forms

Welcoming visitors and directing them to appropriate offices

Assist parents when filling in Application forms

Operating office machinery (photocopier, printer, scanner, laptop)

Keep record of office stationery, and books

Assist in intervention program (Tutor learners during free periods)

Capturing receipts of school fees payments (Quick books)

Draft learners lists

Email sponsors and school partners

Create invoices for school fees

SA-SAMS administrator (School Administration Management System)

Answer telephone and redirect accordingly

Draft and sending emails to sponsors and parents

Draft school newsletter and school calendar

Assist in stocktaking

Social media coordinator

Redirecting calls to appropriate lines

Ensuring refreshments are taken care of for meetings and interviews

Keeping front office neat and clean at all times

Designing school flyers or school events programs & certificates (publisher)

Performing other duties as required

Northdale Hospital (Pietermaritzburg) June 2017 – March 2018

In-service Trainee reporting to Financial Clerk

Job responsibilities:

Answer phones and greets clients warmly

Assist in filing duties

Hang up company policies in the outpatient waiting area

Operate office machines, such as photocopier, scanner, printer and Personal computers

Retrieve patient files

Sort patient files according to payment group

Calculate,print and deliver monthly statistics to HR supervisor

Reroute calls to appropriate people

Assist in compiling and posting work schedules

Ordering inventory and stationery and assuring appropriate distribution amongst employees

Perform Data entry

Call IT for computer assistance and assist if it’sminor issues such as troubleshooting

Restock machines with ink and paper

Application of Batho-Pele principles

N.M.Z.M Trading (Pietermaritzburg) August 2012 – December 2013

Admin clerk reporting to Office Administration Clerk

Job responsibilities:

Answering phones, Scheduling Appointments

Welcoming clients when they come in

Directing visitors to appropriate offices for their appointments

Assist in filing, and organising documents and files

Taking memos and drafting messages for manager

Qualifications

National Senior Certificate – Russell High School 2013

N.Diploma in Public Management -Durban University of Technology 2017

Modules: Public Human Resource Management 1, 2 & 3

Public Financial and Procurement Management 1

Management of Information 3

Programme Management 3

Intersectoral Collaboration 3

Public Procurement & Logistics Management 2

Project Management 2

Fundamentals of Research 2

Public information practices 2

Public Financial Management 2

Self Management 1

Public Service Delivery 1

Public Information Services 1

Public Decision-making 1

Policy studies 3

Certificate in Generic Management: Disaster risk Management - LGSETA 2018

Work References

Name: Mrs N Zimu (N.M.Z.M Trading) Name: Mr T Nzama ( Northdale Hospital)

Position: Director Position: Supervisor

Cell: 071-***-**** / 074-***-**** Cell: 073-***-****

Email: **********@*****.*** Email: ******.*********@*********.***.**

Name: Mr Sivnarain (Pietermaritz Primary)

Phone: 033-***-****

Position : School Principal

Contact this candidate