Sales Consultant,Switchboard operator

* ****** ***** ******,

Shallcross

Cell: 061-***-****

TEENA PAUL CHINNIAH

Marital Status: Married

Nationality: South African

Age: 31

Place of birth: Newcastle

Dependents: None

Date of Birth: 23.09.1988

Identity nr: 880-***-**** 084

Gender: Female

Criminal Record: None

Health: Excellent

Languages: English, Zulu and Afrikaans

Being an ambitious person has allowed me the opportunity to refurbish my character into an aspiring one. I am stable, consistent, disciplined as well as a reliable person with a great sense of humour, who is motivated and resolute. I have discovered that the quality of life depends on your choices, not the choices of others, I am aware that in planning, I must determine the boards objectives, set specific goals, consider resources and identify various plans that will enable me to select the best goal and compile a plan of action and act upon it thereby achieving my goal.

Ed School Education:

St. Oswald’s Secondary School Grade 12 (Senior Certificate 2006)

Tertiary Education:

Inno-vula contact centre Support (NQF2)

Educare medical training (HIVAIDS & STD) Awareness workshop

Windows Literacy Microsoft Office (Excel, Word, Publisher, Outlook)

Majuba College (Educentre)

Business Management

Business Skills

Computer Skills

Jenny Internet Call Centre training (6 days)

Day 1

Set up computers

Learn the NANO Alphabet

Discussed the ADSL Diagram

Day 2

Set Up LAN network on Windows

Set Up WAN network on D-Link modem

Basic DFE usage

Email setup

Modem setup

Call centre morning checks

Day 3

Email Set Up

Modem Set Up

Radius logs and what it means

Adding CAP and notifications and upgrades/downgrades

Logging faults

Day 4

Fax to email

Creating domain and easy sites

Console H-Resetting and creating

Day 6

Wireless CAP

Wireless Radius

Logs interconnect points

CPE setup

Skills

Time Management/ Interpersonal skills

Communication skills/ leadership skills

Attributes

Team player

Stress tolerant

Pro active

Quality orientated

Daily focus

Accuracy

Jan ’07 – Oct ‘08

Legal Protection Services Newcastle: Secretary

Duties: Switchboard, Typing & filing documents, General Administration duties, Petty cash & stock purchases

Reason for leaving: Company liquidated

Nov ’08 – May ‘09

Shoprite Checkers: Cashier

Duties: Based at till point

Reason for leaving: Seeking better prospects

Feb ’10 – Jun ‘10

Blake and Associate: Call centre Agent

Duties: Tele sales marketing – Outbound sales

Reason for leaving: contract ended

Aug ’10 – Oct ‘10

Bed & Couch: Sales consultant/cashier

Duties: Assisting customers, stock control, submitting quotations, processing documents

Reason for leaving: Seeking better prospects

Nov ’10 – Jan ‘11

Woolworths Newcastle: Sales consultant

Duties: Assisting customers, merchandising stock

Reason for leaving: Contract ended

May ’13 – Nov ’13

A & P Home mart: Sales Consultant

Duties: Prepare customer quotations, Mark ups on products, working on IQ business program, Stock controlling, processing documents

Reason for leaving: Company Liquidated

Jitesh Dayal - Legal Protection Services

Contact nr: 079-***-****

Gareth Cole Brander - CID Learning Facility Facilitator

Contact nr: 084-***-****

Liz ell – Blake & Associates HR

Contact nr: 031-***-****

Lee Singh – Woolworths Newcastle Supervisor

Contact nr: 034-***-****

Selvyn John – Bed & Couch Newcastle Manager

Contact nr: 072-***-****

Rolf Stucky – Call Centre manager/owner

Contact nr: 082-***-****

Personal Information

Objectives

Education

References

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