Manager Operator

CURRICULUM VITAE

PERSONAL DETAILS

Surname : Maja

First Names : Koos Oupa

Date of Birth : 01January 1984

Identity Number : 840***-****-***

Gender : Male

Marital Status : Married

Nationality : South African

Home Language : Sepedi

Other Languages : English & Zulu

Health : Good

Drivers License : Code 10/C1

Residential Address : 4964 Zukiswa Khohlwane Street Diepsloot Ext 8

2189

Contact Number : 066-***-****/076-***-****

Email Address : ***.****@*****.***

EDUCATIONAL QUALIFICATION

School Attended : Seraditola High School

Highest Grade Passed : Grade 12

Subjects : English

Sepedi

Afrikaans

Agricultural Science

Geography

Biology

Year Completed : 2005

QUALIFICATIONS

Part of the NSN Telecom Program (2011)

Soft Skill Technical Skills

Self-Awareness Telecoms Introduction

Communication and Listening Skills GSM Introduction Negotiation, conflict and Assertive PDH Basics

Time and Stress Management SDH Basics

Financial Literacy Introduction to Data Networks

Exploring Diversity Understanding TCP/IP

Business Writing Skills DWDM Basics

Presentation Skills Radio Propagation

Interview Skills Switching Platform Essentials

First Aid Level 1 UMTS (3G) Fundamentals

Basic Fire Fighting LTE (4G) and EPC Fundamental

Microsoft Office Suite IP-Internet Protocol

Introduction to NetAct (NetAct 6)

WORK EXPERIENCE

Name of Company : Cell C NOC

Job Description : FAUL MANAGEMENT SPECIALIST

Monitoring network for 2g and 3g using Software

like Radio commander, NetAct and Citrix

Responsibilities : - Opening trouble tickets of the site that have faults using Hp

- Reporting transmission link that have faults to

Telkom.

- Informing technicians about site that have

faults

- Doing follow up and updating the trouble

tickets

- Opening site access for technician

- Closing trouble tickets when the site are

cleared

- Pushing region guys to resolve faults in time so that they can met SLA and make client happy

Duration : 1 Year

Contact Person : Chris van Blerk (Manager)

Contact Number : 011-***-****

Cell Number : 084-***-****

Contact Person : George Mashinini (NSN Manager)

Contact number : 072-***-****

Duration : 01-09-2011 to 30-03-2012

WORK EXPERIENCE

Name of Company : Roal Constriction

Position : NOC Operator

Monitoring Towers for Eaton Tower using Inala

Software

Responsibilities : - Opening trouble tickets of the site that have faults using Hp

- Reporting site that have faults at rural area to Eskom.

- Reporting site that have faults at Urban area to Council /Municipality.

- Informing technicians about site that have

faults

- Doing follow up and updating the trouble

tickets

- Opening site access for technician

- Closing trouble tickets when the site are

cleared

- Pushing region guys to resolve faults in time so that they can met SLA and make client happy

Contact Person : Phillip Fourie

Position : Manager

Company : Eaton Towers SMC

Contact Number : 011-***-****

Cell Number : 082-***-****

Duration : 15-05-2012 to 10-02-2013

WORKED AT MOBAX NOC

Name of the company : Mobax

Job Description : Noc Operator

: We are doing Maintenance for MTN and Huawei

Responsibilities : Updating trouble tickets of the site that have faults using Remedy

: Informing technicians about site that have faults

: Doing the follow up with technician and updating the trouble tickets via Remedy

: Opening site access for technician with MTN

: Pushing technician to resolve faults in time so

that we can met SLA and make client happy

: Closing trouble tickets when the site are cleared with MTN

REFERENCE

Contact Person : Bradley Engelbrecht

Position : Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 074-***-****

Contact Person : Eduard Watkins

Position : Site Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 079*******

Durations : 01/03/2013 to date

WORK EXPERIENCE

WORKED FOR MTN VIA MOBAX

Institution: Mobile Telephone Networks (MTN) – 14th avenue Duration: 08 Month from 01-04-2017 to 29-12-2017 then went back to Mobax Noc dispatcher because Ericsson was taking the Noc to Romania.

Position: CNOC Engineer

Duties: Operations

Maintenance

To perform day to day network monitoring procedures as prescribed ensuring the integrity and optimum performance of the radio network.

To react to TX, radio, power faults and ensure that all faults are reported timeously.

Ensure good network performance, availability and quality being key areas.

To ensure that all alarms logged are attendant with the specifications of the Cnoc ops

REFERENCE

Contact Person : Craig Sutton

Position : Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 072-***-****

Contact Person : Bradley Engelbrecht

Position : Manager

Company : Mobax

Contact Number : 012*******

WORK EXPERIENCE

Project Manager Assistance on Vodacom project via Mobax

Managing all open fault and deferred fault for Vodacom

Managing all Johannesburg technician and making sure they attend fault in time and also closing them in time before SLA can be breached.

Presenting to Vodacom management about all open fault and deferred one each morning.

Making sure all required spares needed on site ordered in time to avoid the fault delay.

Arranging Generator for all sites that went down due to power outage.

Sending a report to Vodacom NMG about all open and deferred fault each morning.

Duration: 01/04/2018 till 29/03/2019

REFERENCE

Contact Person : Bennie Van Eyk

Position : Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 066-***-****/083-***-****

Contact Person : Eduard Watkins

Position : Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 079-***-****

CURRENT POSITION AT MOBAX

Name of the company : Mobax

Job Description : Generator Regional Manager

Essential Functions & Responsibilities

To manage the overall serviceability of the Vodacom Generator fleet that includers mobile generators, static generators, fuel bowsers, fuel cells and power cubes.

Management of Generators fuel cards

Management of licensing (license disks) of mobile generators and fuel bowsers

Management of all auxiliary items on generators (tracking unit, nose cones, power cables, steel cables, locks etc.)

Attend customer meetings on a daily/weekly basis.

Interact and visit ASP premises/workshop

Manage Generators Mechanics and the deployers and their shift rooster as well.

To do the Weekly generator Inspections

Manage day to day issues on the generators

Managing the acceptance on the generator after it get repair.

Confirm availability of Generators and Bowsers daily and compile weekly and monthly reports – Operational, deployable and Non-operational

Responsible for fuel cards safe keeping

REFERENCE

Contact Person : Abie Nkosi

Position : Project Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 066-***-****

Contact Person : Andre Liebenberg

Position : Manager

Company : Mobax

Contact Number : 012*******

Cell Number : 079-***-****

MY COVER LETTER

Dear Sir/ Madam

I have a real interest in joining your company and my skills and training match the requirements in your position.I am currently working for Mobax SA at Vodacom Project at Vodaworld as Fault Management, I was previously working for Cellc Noc,MTN noc, Roal Constraction and Mobax Noc as Noc Operator. I have the skills to keep your networking systems running smoothly to help prevent problems from occurring through regular inspections and regular maintenance checks. I pay close attention to details and I have the ability to find potential problems before they become big issues. When there is an emergency, I have the ability to find the best solution to get the systems back up and running again in a fast and efficient manner.

I have outstanding interpersonal and communication skills and experience handling complaints and upset customers. I know how to talk to customers in a way that will help them stay calm. I can assure them that everything will be done to handle their problems in a timely and efficient manner. I am team oriented and I know when to ask other professionals for help to handle problems when needed, to ensure issues are resolved in a timely fashion. I have the ability to keep excellent records of all services rendered and all communications with clients.

The attached resume includes a complete look at my educational background, experience and skills that pertain to this position. I know that I can be a great asset to your company and I hope to meet with you soon to discuss this position in more detail.

I can be reached anytime on my cell 066-***-****/076-***-**** or via email ***.****@*****.***. And I am available immediately.

Contact this candidate