AREAS OF EXPERTISE
Performance management
Customer satisfaction
Public Relations
Recruitment
Staff training
PROFESSIONAL
Masters in Archeology
and Art History
BA in Archeology and Art
History
PERSONAL SKILLS
Decisiveness Integrity
Troubleshooting
Fluent in French & Arabic
PERSONAL DETAILS
Souha el Khazen 1815
Grove Street
Glenview, IL
60025
E:
adfojl@r.postjobfree.com
Status: US Permanent
Resident
Souha el Khazen
Operations & Business Administrator
PERSONAL SUMMARY
Operations & Business Administrator with experience in management, operations, and leadership. Oversee budgeting, reporting, planning, and auditing. Identify and address problems and opportunities for the company. Build consensus and relationships among managers, partners, and employees. WORK EXPERIENCE
Executive Jet Aircraft – Al Kholi Company
OPERATIONS MANAGER/VIP Flight Attendant June 2008 – June 2016 Top-performing flight attendant with a 8+ years’ solid track record of providing exceptional services to passengers. Well-versed in carrying out pre and post flight checks to ensure constant passenger service throughout the flight. Trilingual: English/French/Arabic.
Duties:
• Reviewed general finance and budgeting expenses, including profit and Catering
• Responded to a variety of emergency and non-emergency situations by maintaining order when dealing with angry passengers
• Assisted in HR recruiting
• Helped promote a company culture that encourages top performance and high morale Account Executive– Tourbillon Lebanon May 2006 -June 2008
• Educating customers about our business solutions
• Hiring, training and developing new employees
• Closing customer contracts and generating new sales
• Maintaining an overall management style that follows company best practices SKILLS & COMPETENCIES
• People Management • Presentation & Preparation • Equipment Handling
• Budget Development • Planning and Organizing • Sales Reporting
• Inventory Management • Customer Service • Establish Policies
• Cabin Safety • Conflict Management • Facilitate communication KEY SKILLS AND COMPETENCIES
Proven ability to lead, motivate and build successful teams. Created an Archive and a digital library of Archeological and Historical Magazine Setup a Library for hundreds of books for the Holy Spirit University of Kaslik Proven influencer & negotiator.
Team leading & people development skills.
Able to manage and develop a diverse group of highly skilled people. A pragmatic approach to getting the required results. Ability to manage operations within budgetary constraints. Building and maintaining strong and effective relationships with suppliers and customers.
ACADEMIC QUALIFICATIONS
Masters of Arts ( Ho n s) Archeology and Art History Holy Spirit University of Kaslik 2009 - 2012
Bachelor of Arts Archeology of Arts and History
Holy Spirit University of Kaslik 2001 – 2005