Medical Assistant Front Office

Melissa Salazar

Tel:602-***-**** Email: ************@*****.***

OBJECTIVE

Seeking long-term employment where I can utilize my skill set to make positive contributions and flourish in the workplace.

KEY QUALIFICATIONS

Over one year of practical experience working in the medical field

eClinical Works EMR Software

Adept at managing multiple projects at once, while maintaining composure and producing high quality work

Skilled in areas of problem solving, sales, customer service and teamwork

EXPERIENCE

VA Hospital, Phoenix, AZ 09/2018 – 10/2018

Phlebotomy Externship

Completed 160 externship hours

Performed over 300 venipuncture and lab specimen samples

Dignity Health, Chandler, AZ 11/2016 – 10/2018

Housekeeper

Cleaned and sanitized work areas, equipment such as bed, call light, blood pressure, cleaned restrooms and mopped floors

Performed duties in a safe manner, while following infection-control policies and reporting any potential safety hazards to management.

Hour Home Care, Scottsdale, AZ 04/2015 - 11/2016

Caregiver

Assisted elderly with daily activities including; bathroom needs, sanitation changes, medication reminders, nutritional needs, household work and transportation to medical and social activities

Gilbert Public School, Gilbert, AZ 02/2014 – 02/2015

Cafeteria Assistant

Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware

Stored food in designated containers and storage areas to prevent spoilage

Prepared a variety of foods, such as meats, vegetables, or desserts, according to students’ orders or supervisors' instructions, following approved procedures

Took and recorded temperature of food and food storage areas, such as refrigerators and freezers

Ensured that all food was handled and stored in accordance with the Department of Health standards

Smith Dermatology, Mesa, AZ 03/2013 – 06/2013

Front Office

Checked patients in and out for appointments; collected necessary co-pays

Maintained medical records; responsible for transitioning office from paper files to eClinical EMR

Greeted visitors, ascertain purpose of visit, and direct those to appropriate staff

Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms

Arizona State Urological Institute, Gilbert, AZ 01/2012 – 02/2012

Medical Assistant Extern

Applied classroom skills in a clinical setting to further develop critical thinking and problem solving skills in the medical field

Cross-trained to work in two different locations; adapting to different cultures and roles in each office

Checked patients in and gathered any necessary documents or copayments and verified insurance; ensured that all patient files were updated

Roomed patients; collected and prepared specimens for lab work

Set-up tray’s and assisted Doctors with minor procedures

EDUCATION

Brookline College, Tempe, AZ. Patient Care Technician 03/2015 – 10/2015

Brookline College, Tempe, AZ. Diploma, Medical Assistant 11/2010 – 02/2012

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