Social Media Medical Assistant
Resume:
Doniecia Ray
Dallas, TX ****1
Home: 214-***-****/ Cell: 214-***-****
*******@*****.***
SUMMARY
A dedicated professional with over 10 years of comprehensive experience in Financial Services and Seeking a challenging responsible Medical Assistant and Medical Office Position that will thoroughly utilize my acquired skills while serving to enhance new and more defined professional skills. Intelligent, detail oriented, and thorough. Experienced in analyzing, collaborating, and executing marketing initiatives. Possesses in-depth knowledge of regulations and account ownership types. Demonstrates exceptional skill in multi-tasking organizing and communicating. Areas of expertise include:
10 Key touch proficient
Customer service-focused
Accounts Receivable
Collections
Data Entry
Communications & Presentations Proficient in
MS-Word, Excel, Outlook
AS400
Mathematical Aptitude
Solid understanding of FNMA/FHLMC
Clinical Skills: Venipuncture Capillary Puncture Bandaging Urinalysis (Multisite, Sp Gravity, Micro) Injections (sub-Q, IM, Gluteal) First Aid Blood Analysis EKG’S Patient Care
PROFESSIONAL EXPERIENCE
Citibank Call Center, Las Colinas, TX December 2017- Present
Lockbox Management Associate
Review passport applications for accuracy and completion.
Operate various office equipment and machinery, including BMIL 6000.
Analyze applications and documents through Image Quality Assurance.
Collect required passport fees.
Computer Trends Lancaster Rd. 75241 January 2017 – December 2017
Receptionist
Receptionist taking calls for administrative. Taking payments for computers. Setting appointments the office daily.
Making spreadsheets for the office on a daily basis.
Bank of New York Mellon, Dallas, TX August 2016-December 2016
Mortgage Processor
Performed review of collateral and loan documents to Government Sponsored entities (GSE) or other client specific guidelines.
Posted data and document exceptions to the system of record.
Processed documents to clear exceptions and run necessary reports to reconcile completed work.
Pulled loan files as requested for projects and shipments.
Exeter Finance Corporation, Dallas, TX August 2014-March 2015
Dealer Service Operations-Setup & Maintenance/Collections
Processed 150-300 inbound/outbound customer accounts daily.
Completed quality assurance audits to ensure loans conform to established lending policies and procedures and confirms all required documents were obtained.
Negotiated settlements on customer accounts.
Qualified customers for Cure and Re-Age payment plan programs.
Verified application files of residential loans to check for accuracy and completeness of application data.
Ensured all established standards are attained comprising mortgage type, loan amount, borrower’s assets and liabilities.
Responsible for the ordering of credit and title reports and liaising with third parties for reports and documents as necessary.
Communicated between loan originator borrower lender and underwriter.
Indexed extension letters, delinquency cures notice of intent, full payments, customer ach, opt out form statement accounts.
Maintained knowledge of federal and state bankruptcy statutes.
Sierra Auto Finance, Dallas, TX November 2013-June 2014
Funding Collection Analyst
Processed auto loans, contracts, and supporting documents in accordance with all state and federal regulations, as well as company policies and procedures.
Assisted clients with invoice issues; assists in reconciliation of accounts.
Demonstrated good teamwork and worked independently to drive down aged AR>90days.
Created and maintained month end reporting for accounts receivable.
TD Bank, Roanoke, TX January 2013-November 2013
Funding Analyst
Reviewed motor vehicle contract documentation for completeness and compliance with state and federal laws, as well as adherence to corporate policies, and credit stipulations.
Met company standards for daily loan volume.
Evaluated documents and contracts for compliance to established credit policies.
Made outbound calls and received inbound calls while consistently following call model and techniques.
Dr. Charles Wilson Externship Richardson, TX February 2012 – March 2012
Worked Front and Back Office Roomed Patients, Took and Recorded Vital Signs. Verified Insurance Documents took payments over the phone. EKG’s preparation patient education collected specimens and document specimens. Set patient’s appointments for the next doctor’s visits.
EDUCATION
Bachelor of Science, Accounting • Cedar Valley Community College • Lancaster, TX 2020
CHCP THE COLLEGE OF HEALTH CARE PROFESSIONALS July - Present
SKILLS
Accustomed to proprietary software applications.
MS Office Suite, SharePoint, Mac OS, Lotus Notes, WebEx, LexisNexis, AS400.
Social Media Platforms include: Facebook, LinkedIn, Twitter, YouTube, IBM Connections.
HTML and print invite templates, online marketing, branding, and style guides.
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