Manager Store
Resume:
PERSONAL DETAILS
SURNAME: CASTLE
FIRST NAMES: TREVOR CRAIG
ID NUMBER: 830**********
ADDRESS: ** ***** *****, ******, **********
CONTACT NUMBER: 074*******
EMAIL: *************@*****.***
NATIONALITY: SOUTH AFRICAN
LANGUAGES: ENGLISH/AFRIKAANS
MARITAL STATUS: SINGLE
DEPENDANT: NONE
DRIVERS LICENCE: CODE 08 (OWN VEHICLE)
CAREER PATH
QUALIFICATIONS
EDUCATION
HIGH SCHOOL ATTENDED: J.G MEIRING HIGH SCHOOL
HIGHEST GRADE PASSED: GRADE 12
SUBJECTS:
o ENGLISH FIRST LANGUAGE HG
o AFRIKAANS SECOND LANGUAGE HG
o SMALL BUSINESS MANAGEMENT & ENTREPRENEURSHIP
o GEOGRAPHY
o BUSINESS ECONOMICS
o ECONOMIC AND LEGAL ENVIRONMENT
TERTIARY EDUCATION
COLLEGE ATTENDED: NORTHLINK
COURSE: DIPLOMA IN HUMAN RESOURCE MANAGEMENT
SUBJECTS:
o ENTREPRENEURSHIP AND BUSINESS MANAGEMENT
o MANAGEMENT COMMUNICATION
o COMPUTER PRACTICE
o PERSONNEL MANAGEMENT
o PERSONNEL TRAINING
o LABOUR RELATIONS
QUALIFICATION: NATIONAL N DIPLOMA (ACHIEVED WITH TWO DISTINCTIONS) COMPETENCY BASED TERTIARY EDUCATION
COURSE: WHOLSALE & RETAIL SUPERVISION (VIA SETA & SHOPRITE) UNIT STD ACHIEVED:
o INTRO TO P&L BUSINESS REPORTS US* 118037
o CONDUCTING MEETINGS US 242816
o IMPLEMENTING & MANAGING PROMOTIONS US 118033
o SUPERVISING SAFETY & HYGENE US 118029
o SUPERVISING THE FRONT END US 118030
o MANAGING CUSTOMER SERVICE US 118028
o LEADING TEAMS & MOTIVATING PEOPLE US 13917/13947 o MANAGING SHRINKAGE & LOSS CONTROL US 118045
o SUPERVISING FINANCIAL STOCK-TAKES US 118043
o MANAGING PEOPLE FOR PROFIT US 146
*US - UNIT STANDARD
WORK EXPERIENCE
COMPANY: SBV SERVICES 2007-2009
POSITION: ASSISTANT TREASURY CUSTODIAN (WHOLESALE TELLER) REASON FOR LEAVING: CONTRACT POSITION
COMPANY: RADISSON SAS GRANGER BAY 2009-2011
POSTION: COCKTAIL BARTENDER
REASON FOR LEAVING: CONTRACT POSTION
COMPANY: LA PONTE ROSE BAKERY & SUPERETTE 2011-2012 POSITION: ASSISTANT MANAGER
DUTIES:
o CONTACTING CLIENTS FOR BAKERY ORDERS
o WORKING OUT DAILY PRODUCTION FOR BAKERY
o INVOICING CLIENTS & COST MANAGEMENT
o BALANCING TAKINGS ACCORDING TO INVOICES
o GENERAL RUNNING OF STORE
REASON FOR LEAVING: FURTHER STUDIES
COMPANY: SHOPRITE/CHECKERS JUNE 2012 – APRIL 2015
POSITION: TRAINEE MANAGER/RELIEVING (MTS COURSE VIA SETA) DUTIES:
o CUSTOMER SERVICE
o LIAISING WITH SUPPLIERS
o CASH BALANCING
o HYGIENE & CLEANLINESS OF STORE
o ENSURING STOCKHOLDINGS ARE AT OPTIMAL LEVELS
o MANAGING SHRINKAGE & WASTAGE
o ENSURING REGULAR STAFF MEETINGS
o MERCHANDISING ACCORDING TO PRINCIPLES
o ACHIEVING SALES TARGETS & GROSS PROFIT TARGETS
o ENSURING TOP SELLING LINES ARE AVAILABLE
o DAY TO DAY OPERATIONAL DUTIES
ADMIN FUNCTIONS:
o CAPTURING OF DAILY CASH INTAKES
o CAPTURING OF SUPPLIER INVOICES
o CAPTURING ORDERS
o DRAWING BUSINESS REPORTS
o ANALYSING & INVESTIGATING OUT OF LINE OCCURANCES o ENFORCING STRICT BUDGETS
o ENSURING GP PERCENTAGES ARE IN LINE
o MONITORING SHRINKAGE
o MANAGING MARK UPS/MARK DOWNS ACCURATELY
o SUPERVISING STOCK –TAKE
o MANAGING SUPPLIER ADJUSTMENTS
o MONTHLY SITE INSPECTION CHECKLISTS
HR FUNCTIONS:
o DISPUTE RESOLUTION
o MOTIVATING & MENTORING STAFF
o INDUCTION OF NEW STAFF
o DISCIPLINARY PROCEEDINGS
o TRAINING OF NEW STAFF
o ATTENDANCE MANAGEMENT & PLANNING
REASON FOR LEAVING: MOVED TO GAUTENG
COMPANY: SHOE EMPIRE JUNE 2015 – OCTOBER 2018
POSITION: BRANCH MANAGER
DUTIES:
o ORGANISING AND PLANNING FOR THE OPENING OF NEW STORES, INCLUDING SETTING UP THE LAYOUT, SOURCING AND TRAINING OF EMPLOYEES, TESTING ALL TILL POINTS AND EQUIPMENT FOR THE SUCCESSFUL FUNCTIONING OF THE NEW STORE.
o GENERAL MAINTENANCE OF STORE
o DAILY BANKING AND BALANCING
o CUSTOMER SERVICE
o MERCHANDISING OF STORE
o STOCK CONTROL AND AVAILABILITY OF FAST LINES
o RECRUITMENT OF NEW STAFF
o INDUCTION
o STAFF MANAGEMENT
o DISCIPLINARY INPUT FOR ALL THE STORES
o TRAINING OF NEW STAFF
o STOCKTAKE PREP AND IMPLEMENTATION
ADDITIONAL TASKS:
o ASSESSING THE TRAINING NEEDS OF THE COMPANY
o CREATING TRAINING MODULES ACCORDING TO TRAINING NEEDS o FACILITATING TRAINING MODULES
o COMPILING JOB DESCRIPTIONS ACCORDING TO JOB SPECIFICATION o ADVISING MANAGEMENT ON DISCIPLINARY STEPS & PROCEDURES o STAFF MENTORING & MOTIVATIONAL MEETINGS
MY GOAL
I HAVE A PASSION FOR PEOPLE AND THEIR WELL-BEING. I STRIVE TO USE MY SKILLS AND KNOWLEDGE TO NOT ONLY BE A FACILITATOR, BUT CREATE MY OWN CONTENT THAT WILL COMPLIMENT THE COMPANY’S VISION FOR THE FUTURE. I BELIEVE THAT IT IS OF UTMOST IMPORTANCE TO HAVE COMPETENT EMPLOYEES THAT ARE INSPIRED BY A POSITIVE ENVIRONMENT WHICH ALLOWS FOR PERSONAL GROWTH AND JOB SATISFACTION. REFERENCES
MR GRANT PAYNE: BRANCH MANAGER SHOPRITE 074-***-**** KYLE : REGIONAL MANAGER SHOE EMPIRE 084*******
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