Waiter
Resume:
MESHACK ADRIANO CHARLES
UNITED REPUBLIC OF TANZANIA
*********@*****.***
PERSONAL STATEMENT & SUMMARY
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience skilled in attending to the customer and high team work assistance
PROFESSIONAL QUALIFICATIONS
Diploma in food and hygiene safety
Diploma in hospitality operation management
Certificate in food and hygiene safety
Certificate in shipping and logistics
Certificate in hospitality operations
Certificate in basic driving courses
EXPERIENCE
Johari Rotana Dar es salaam Banquet operation Head Waiter from March 2020 to date
Follow the standard of operation and standard of services
To solve the customer complaints
To push the sales of the outlet
To make sure the customer are happy every time
To provide different training for the stuff
To makes sure the outlet is clean before and after services
To make sure customers are get quick services as soon as possible
Johari Rotana Dar es salaam Hamilton Gastro Pub and Pool Bar WAITER from May 2019 to march 2020
Follow the standard of operation and sequences of services
Provide professional service within the specific time
To know the product so it could be much easier to recommend the customer
To make sure the customers are very happy since they come until they go and make sure there coming back
Waiter at Slipway Hotel from August 2015 to May 2019
Interacted positively with fellow employees and customers
Provide professional service within the specified time
Dynamic,friendly host with charisma and charm
Barman at Slipway hotel October 2014
Solving complaints and issues within the hotel rules and regulation
Make different cocktails within the time and make sure customers are happy
Relief duties as cashier
Receptionist at slipway hotel September 2014
Check in the customer and checkout by followings all the procedures
Received reservation by phone and make it in the systems
Solve the complains from the customer
SKILLS
Knowledge of food and hygiene safety
Knowledge of fire and escape procedure
Knowledge of micros
Natural leader
Strong work ethic
Passion for customer satisfaction
Conflict resolution techniques
INTERESTS
Reading
Socializing
Sports
REFERENCES
Up on request
Contact this candidate