MESHACK ADRIANO CHARLES

UNITED REPUBLIC OF TANZANIA

255-*********

adfog3@r.postjobfree.com

PERSONAL STATEMENT & SUMMARY

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience skilled in attending to the customer and high team work assistance

PROFESSIONAL QUALIFICATIONS

Diploma in food and hygiene safety

Diploma in hospitality operation management

Certificate in food and hygiene safety

Certificate in shipping and logistics

Certificate in hospitality operations

Certificate in basic driving courses

EXPERIENCE

Johari Rotana Dar es salaam Banquet operation Head Waiter from March 2020 to date

Follow the standard of operation and standard of services

To solve the customer complaints

To push the sales of the outlet

To make sure the customer are happy every time

To provide different training for the stuff

To makes sure the outlet is clean before and after services

To make sure customers are get quick services as soon as possible

Johari Rotana Dar es salaam Hamilton Gastro Pub and Pool Bar WAITER from May 2019 to march 2020

Follow the standard of operation and sequences of services

Provide professional service within the specific time

To know the product so it could be much easier to recommend the customer

To make sure the customers are very happy since they come until they go and make sure there coming back

Waiter at Slipway Hotel from August 2015 to May 2019

Interacted positively with fellow employees and customers

Provide professional service within the specified time

Dynamic,friendly host with charisma and charm

Barman at Slipway hotel October 2014

Solving complaints and issues within the hotel rules and regulation

Make different cocktails within the time and make sure customers are happy

Relief duties as cashier

Receptionist at slipway hotel September 2014

Check in the customer and checkout by followings all the procedures

Received reservation by phone and make it in the systems

Solve the complains from the customer

SKILLS

Knowledge of food and hygiene safety

Knowledge of fire and escape procedure

Knowledge of micros

Natural leader

Strong work ethic

Passion for customer satisfaction

Conflict resolution techniques

INTERESTS

Reading

Socializing

Sports

REFERENCES

Up on request

Contact this candidate