Social Media Personal Assistant

Curriculum Vitae of

Kelly-Anne Chinner

** ********* ******,** **** Acre Estate,Langenhovenpark

Bloemfontein

Cell:066-**-***-**

******************@*****.***

ID Number:780**********,Drivers License: Code B

Qualifications and Training

2015 Fire, Health & Safety Health and Safety Department University of the Free State

2013 Short Course: Building Resilience Health & Wellness Centre

University of the Free State

2012 Fire, Health & Safety Health & Wellness Centre

University of the Free State

1997 Matric Eunice High School

Work Experience:

October 2019- May 2020: Reservationist at Amanzi Private Game Reserve Brandfort,Free State

Running Amanzi reception area

Greeting guests on arrival and assisting with reservations

Arranging Game Drives and Guides for all activities at Amanzi for guests

Daily cash ups and receiving of payments from guests and allocating to guests reservation.

Doing daily administrative duties

Attending to all queries and inquiries from all guests

Maintaining calender for General Manager on all functions at Amanzi

Preparing menu for Sunday lunch, taking reservations for all bookings in restaurant

Preparing all documents for all functions at Amanzi PGR

November 2018 -July 2019: Administrator and Relationship Manager for Sleepsolutions & Reisgenoot Website

Guesthouse Assistant for Aandrus & Evening Star Guesthouse Bloemfontein

Running of entire guesthouses

Receiving guests

Processing payments

Making bookings for guests

Running of housekeeping staff

Updating new guesthouse listings on website

Assisting with new reservations and guest enquiries

Working on Nightbridge hospitality program

Maintaining new and established Guesthouse establishments

March 2018- June, August, September 2018: Manager at GreenLeaf GuestLodge, Bloemfontein

Running of entire guesthouse

Ordering of inventory for guesthouse

Receiving and welcoming guests

Booking reservations for guests and relevant companies

Assisting with any and every request pertaining to guests

Receiving and managing cash flow

Working on Semper Hospitality computer programme

July- November 2017: Volunteer at: Ilan Nechim Maon Gilo, Jerusalem,Israel

2012-2016 Assistant Officer, Medical Receptionist, and Personal Assistant

Health & Wellness Centre, University of the Free State

General office administration& assistance to doctors, patients and Professional Nurses

Management of patient files

Medical Aid Validations

Making appointments for patients with Doctors and Professional Nurses

Assist Line Manager in daily functioning of the office

2009-2011 Waiter

Bains Game Lodge: Bush Pub, Bloemfontein

Client services

Liaising with clients

2008 Personal Consultant

Staff Associates Recruitment Agency

Assist job seekers with application process for various positions

Liaising with existing and new clients with possible job opportunities

General office Administration

Obtaining selected monthly Sales targets

2007 Receptionist Pointline Promotions, Cape Town

General office administration

Liaising with Walk-in clients (client services)

Work Experience before 2005

Stock controller

Sales Representative

Receptionist

Personal Assistant

Waitron

Short term Insurance Administrator

Skills and Abilities

Languages: English: Speak and Write and translate to Afrikaans

Afrikaans: Speak and Write and translate to English

Computer Literacy:

MS Office(MS Word,MS Excel, Outlook)

Pastel

Medical Programmes( Medi-mass, M-EDI, Practice Perfect)

Restaurant Programmes: GAAP

Internet Programmes: Google Chrome, Opera Mini, Internet Explorer

University of the Free State programmes: Novell Groupwise, Outlook

Social Media: Facebook, Twitter, You Tube,

Hospitality Programmes: Nightsbridge,Semper,Odyssey

Communication:

With Peers, People in management, those who needed leadership and had to be managed

Mediums: face-to-face, telephone, email, Skype, social media

Research:

Data Gathering, Capturing, Analysis and Report writing

Overall Administration Duties from previous positions:

Answer busy switchboard

Stock take between main and Satellite store

Handling furniture displays in store

Ordering new stock for stock promotion

Administration Liasing

Customer service of new accounts and existing

Handling customer cash payments

Managing payments

Responsible for business petty cash

Managing and overseeing of the various restaurants

Depositing of cash at the end of day

Servicing new and existing clientele

Setting up lease agreements between lease and landlord of various Commercial Industrial Properties

Establishing appointments between lease and landlord

Negioating talks between interested parties

One to one talks with clientele

Problem solving queries

Agenda’s and minutes of meetings

Organizing of office meetings

Office management:

Filling

Data management

Sorting and simplifying work procedures

Finances: receiving and handing over

Safety Representative:

First Aid Level 1,2&3 2015

Fire Health and Safety 2012

Administrations Duties at the University of the Free State:

Meet and greet patients

Office patient liasing

Operating busy switchboard

Dealing with new and existing patient document

Scheduling appointments for patients with Specialist Physicians

Dealing with Emergencies as per telephonically and walk in

Ensuring prompt customer/Patient service

Assisting Professional Nurses and Doctors with varies administrative tasks

General ordering of stationary stock for Department

Reporting overall well keeping of department to relevant Physical Resource Department

Data capturing of student statistics for Workshops in the year

References

Mrs Ursula Shennan Owner of GreenLeaf GuestLodge Bloemfontein Email:****@**************.**.** Tel: 0710418956-0832368047

Mrs Riana Johnson

Assisting Director of Health & Wellness Centre

University of the Free State

Email: *****@***.**.**

Tel: 051-***-****

Miss Anya Botha

Manager Bushpub Bains Game Lodge

Tel: 051-***-****

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