Customer Service Teacher

SAMPADA POTNIS

Halifax, Nova Scotia, Canada I 902-***-**** I ***********@*****.***

Profile

A dynamic professional with over 8 years’ experience in Teaching, Early Childhood Education, Customer Service.

Proficiency in dealing with Students, Primary Children, Parents.

Incomparable relations with the Teaching Staff, Head Mistress, Principal an other senior Management.

Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & Teaching goals.

Employment History

Pre – Primary Teacher June 2016 – May 2019

Chatrabhuj Narsee International School, Mumbai, India

Planning & Providing Sensory Experiences to Children.

Planning & Enhancing Children in various Mental & Physical Abilities.

Being a responsible Care giver who stimulates Learning

Creating an environment for holistic development of children.

Planning Lessons in Various Subjects in accordance with the Curriculum.

Creating Presentations & Videos to enable Learning & Awareness in Children.

Building Reading, Writing, and basic Arithmetic skills in Children.

Pre – Primary Teacher May 2013 – April 2015

Gundecha Education Academy, Mumbai, India

Engaging Children in Indoor and Outdoor Play.

Inculcating Values in Children through various activities.

Building overall Linguistic development.

Record Keeping of Student’s progress and development

Planning activities that stimulates thinking in Children.

Harnessing overall development through Art, Craft, drama, Sports, etc.

Corporate Travel Consultant March 2006 – August 2010

HRG Sita Private Limited, Travel & Tourism, Mumbai, India

Planning domestic & international corporate travel for major corporates

Taking care of visas and travel documents formalities of corporate.

Working out cost effective itineraries for corporate.

Making Land arrangements i.e. Hotels, Rental Cars, etc for corporate

Recognized and felicitated as one of the top performers of the company.

Ticketing & Reservations March 2005 – April 2006 Air Sahara, Airlines, Mumbai, India

Responsible for Reservation of Air Sahara flights at the airport counter.

Re-Routing an Re-Issue of domestic itenieries as and when required.

Amicable Customer Service to the walk in Customers to the airlines counter.

Academics

Post Graduate Diploma in Early Childhood Education (PGDECE)

SNDT, Mumbai, India 2013

Bachelor in Arts (BA)

Mumbai University, Mumbai, India 1999

Higher Secondary School (HSC)

Mumbai Board, Mumbai, India 1996

Other Courses & Trainings

Completed IATA exams in the year 2000.

Attended and completed training on Amadeus and Galileo Reservation Systems used in Airlines.

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