Store Manager Customer Service

CURRICULUM VITAE

ASHLIN MUDLY

Contact Numbers : 082-***-**** (Mobile)

Email: ***********@*****.***

PERSONAL PROFILE

PERSONAL PROFILE

First Name: Ashlin

Surname: Mudly

Gender: Male

Identity Number: 850-***-**** 08 3

Date of Birth: 3 March 1985

Nationality: South African

Language: English

Marital Status: Married

Dependents: Two

Health status: Excellent

Contact Numbers: 082-***-**** (Mobile)

Electronic Mail: ***********@*****.***

Residential Address: 23 Baker Street,

Malvern

Queensburgh

Own Transport: Yes

Drivers Licence: Yes – Code 08

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EDUCATIONAL BACKGROUND

Secondary Level Qualification

Educational Institution: Queensburgh Boys High School Year completed: 2002

Courses achieved:

• English

• Afrikaans

• Mathematics

• Accounting

• Physical Sciences

• Geography

ERSONAL PROFILEPERSONAL PROFIL

Tertiary Level Qualification 1

Institution: Thekwini College (2003)

Course: Domestic, Commercial & Industrial, Refrigeration & Air-conditioning Theory & Practicals

Tertiary Level Qualification 2

Institution: Logtrain International - Freight & Logistics Training (Jul 2011) Course: Bond & Rebate Stores Workshop

Tertiary Level Qualification 3

Institution: Academy of Legends (Dec 2016)

Course: Customer Service SONAL INFORMAT

PREVIOUS EMPLOYMENT

Company:

Position

Period:

Reason for leaving:

Contact person:

Rochester Home Decor

Assistant Store Manager

January 2007 - February 2010

Branch closed down

Niren Lalla - 082-***-****

Key Responsibilities

• Sales

• Banking

• Stock control and ordering

• Maintaining of merchandising

• Consider market potential and structure

• Customer service

• Maintain existing clients

• Liaise with new customers

• Solving customer complaints

• Full responsibility of the store (opening and closing of store)

• Recruiting staff

Company:

Position

Period:

Reason for leaving:

Contact person:

Prop Prop

Property Sales Agent

March 2010 – May 2011

Owner retired.

Liz Sher - n/a

Key Responsibilities

• Property Sales

• Show house on weekends

• Property Valuation

Company:

Position

Period:

Reason for leaving:

Contact person:

Crabtree & Evelyn

Bond Store Warehouse Manager

June 2011 – April 2015

Contract ended then relocated.

Dineshree Gengiah - 082-***-****

Key Responsibilities

• Liaising with head office

• Liaising with couriers

• Replenishing all company stores from Warehouse

• Ensuring all goods are received on time and in good order at stores on daily basis

• Supervising of all warehouse staff

• Maintaining staff records (time sheets, leave applications, disciplinary procedures, etc.)

• Dispatching of goods

• Receiving full container loads into the warehouse and store neatly and proficiently

• To put control systems in place in the Bond Store Warehouse.

• Maintain stock levels at warehouse

• Doing of regular stock-takes

• Ensure high staff morale

• Managing company transport (fuel usage, maintenance cost, trip sheets, etc.) Company:

Position

Period:

Reason for leaving:

Contact person:

DIY DEPOT DOUGLASDALE

Store Manager

August 2015 - September 2017

Company was taken over by new owners.

Trig Campbell - 072-***-****

Key Responsibilities

• Sales

• Customer service

• Customer queries

• Ordering of stock for the store. Purchase orders and GRV

• Liaising with suppliers/contractors

• Marketing

• Admin

Company:

Position

Period:

Reason for leaving:

Contact person:

NORCROS SA - TILE AFRICA ONTDEKKERS

Warehouse Manager

November 2017 - February 2019

Relocated to Durban

Rohan Pretorious - 071-***-****

Key Responsibilities

• Receiving & dispatching of stock

• Housekeeping & health & safety

• Stock management

• Manage floor staff

• Optimise customer service

Company:

Position

Period:

Reason for leaving:

The Crowned Cresent - Guest house

Owner

April 2019 - July 2020

Closed down due to Covid19 Pandemic

SKILLS AND ABILITIES

I am a fervent learner with a clear attitude regarding career and work commitments, reaching and exceeding targets set by management or by myself. I have strong communication and interpersonal ability. I enjoy being a team player, developing and implementing concepts and techniques, which are simplistic, cost efficient and effective.

I have vast experience in the maintenance and customer service industry, and I have also been exposed to the property industry as well.

I thank you for your time and look forward to hearing from you. Yours sincerely

Mr Ashlin Mudly

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