HR Manager

Mohammed Akram

MAB Facilities Management L.L.C. Dubai,

Contact No: +971*********

**********@*****.***

Career Objective:-

A proactive and dynamic Professional with 12 years of solid HR experience in Facilities Management organization. Reporting to the Group CFO/COO, I am capable swiftly resolving even the most complex problems by both leading and motivating and supporting my colleagues to ensure they make a positive contribution to the achievement of objectives and ensure timely project completion, provide leadership and full range of HR functions for MAB group, 6 offices; 3 locally and 3 overseas and more than 3,500 employees (including Management, Mid-Management, Custodial, MEP, Lifeguards, Customer Service/ Security personnel and Catering staff) .

Major Projects Handled

The Dubai Mall (EMAAR Properties)

City Walk / The Beach (MERAAS Properties)

Yas Mall (AL DAR Properties)

Crown Prince Dubai (RTA)

Old Town Island / Old Town Residence Dubai (EMAAR Properties)

The Greens Community (EMAAR Properties)

Al Mamourah (ALDAR Properties)

Al Shorouq (Dubai Properties)

Louvre Museum ( Abu Dhabi)

SUMMARY OF PROFESSIONAL EXPERIENCE

MAB Facilities Management Head Quarter (L.L.C) and Affiliates, Dubai (UAE):

June 2007 - Present (12 years)

Experience:

MAB Facilities Management LLC. Dubai (UAE)

Recruitment & Administration Manager

April 2018 – Present

MAB Facilities Management LLC. Saudi Arabia (KSA)

HR & Administration Manager

July 2015 – March 2018

MAB Facilities Management LLC. Dubai (UAE)

Assistant Corporate Recruitment Manager

March 2013 – June 2015

MAB Facilities Management LLC. Dubai (UAE)

Senior HR & Administrative Officer

March 2010 – Feb 2013

MAB Facilities Management LLC. Dubai (UAE)

HR & Administrative Officer

March 2008 – Feb 2010

MAB Facilities Management LLC. Dubai (UAE)

Call Centre Executive

June 2007 – Feb 2008

Administration & Recruitment Manager

April 2018 – Present

Heading a team that handling full HR spectrum including:

Setting up HR system for the day to day operation functions, & process improvement of

existing system

Devising recruitment strategies & policies, mapping and streamlining processes, as per the company needs.

Successfully completing mobilization of the projects within short span of time.

Screen/Search & short listing resume for tender biding.

Leading recruitment campaigns.

Well versed in the entire cycle of recruitment across all levels and disciplines, for specialist technical and non-technical positions

Designing HR Costing sheet for BD and other manpower forecasting/planning activities including

finalizing staff deficiency / requirements.

Supporting other business units and work with Head of Departments on their HR business

requirements.

Managing the functions pertaining to induction, separation, transfers, leaves, attendance,

compensation, and reward activities in the department.

Evaluating, implementing & upgrading ERP System and ensure best HR technology practices

are adapted all the time.

Identifying staff training needs and forwarding them to out-house training institutes.

Monitoring MAB accommodations and implementing camp rules and regulations and ensure

adherence of staff.

Implementing Staff Retention policies & plans.

Managing a team of a nine highly qualified staff (HR officers, Coordinators, Camp Bosses & PRO’s).

Maintains management guidelines by preparing, updating, and recommending human resources policies and procedures. Ensures planning, monitoring, and appraisal of employee’s work results.

Develop the recruitment process to meet the operational demands and Payroll process for 1200 employees including cost allocation control.

Monitoring the recruitment team to ensure the compliance with the budgeted salaries in the resource request forms. Ensure the smooth manpower mobilization for the awarded projects within the assigned mobilization time-frame.

Discipline employees, scheduling management conferences with employees, hearing and resolving employee grievances, counseling employees and supervisors.

Recruitment Trips, Hiring Interviews, having a full practical experience with the overseas recruitment agencies & procedures from Philippines, India, Nepal and most of Asian & African countries.

Ensures legal compliance by monitoring and implementing applicable UAE federal labor law requirements and regulations, conducting investigations, maintaining records, representing the organization at hearings.

Managing the company relations with all the governmental departments & free zone authority including company accommodations to ensure adherence of the implementation of company rules and regulations.

Ensuring and monitoring the company's trade licenses, tenancy contracts, and membership certificates validity for timely renewals.

HR & Administration Manager, MAB – Jeddah (KSA) July 2015 – March 2018

Manpower: Responsible for Manpower Planning and Recruitment & Selection for existing & upcoming projects. Managing the complete hiring cycle from resource database screening, evaluation, scheduling interviews/meetings & salary negotiation and developing employment contracts for successful candidates.

Recruitment Agencies: Managing the coordination with recruitment agencies, job portals agencies for smooth functioning of recruitment cycle.

Induction/Orientation: Coordinate/Facilitate & Present joining formalities as well as conducting orientation for new employees and making new joiners aware of the company’s rules & regulations and subsequently follow-up of progress of new recruits in their jobs through the induction & probationary period.

Performance Appraisal: Responsible for overall Performance Management Process – Initiation of performance reviews, closure of the reviews, culling out training needs, performance rating analysis & assistance in drawing up Performance Improvement Plans & Salary Review. Responsible for tracking the performance appraisals of newly joined employees on completion of or extension of the probationary.

Ensure the recruitment & selection processes are timely, cost effective and serve the business requirements.

Screen and shortlist applications conduct and manage job interviews for each position.

Conduct pre-screening/face to face interviews & computer skills test with candidates, proactive coordination with departmental head for interviews.

Assist selected candidates to resolve all queries and pre-joining issues. Ensure that all pre-joining requirements are completed.

Responsible for arrangements between internal department and candidates, providing offers to selected candidates, briefing them on their main duties, salary package and other benefits.

Manage the activities and work quality of other team members of the recruitment team.

Liaise with Department Heads and collate necessary manpower requirements, ensure obtaining necessary approvals for manpower requirements.

Arranging of the Job description for the middle and the senior management roles.

Screens resume as per the requirement from Operation & Business Development for Tendering.

Manage leading online recruitment portals – Gulf Talent, Monster Gulf & Naukri Gulf.

Identify and evaluate appropriate recruitment agencies, maintain a network of sources for competent candidates.

Review and recommend terms of contracts with recruitment agencies.

Establish professional networks with various overseas manpower agencies in India, Pakistan, Bangladesh, Nepal, Sri Lanka, and Philippines & African countries (Tunisia, Sudan, Uganda, Malawi, Tanzania, Kenya & Ghana).

Coordinating with Business units regarding Manpower Planning.

Maintaining and updating the track sheet about the list of requirements and candidate’s status.

Coordinating with Public Relations officers regarding visa issuance of selected candidates.

Arrange for advertisements to post vacancies in newspaper.

Monitor the allocation of new sources for active and passive candidates.

Mobilizing existing employees as per the internal requirement of Business Units across the group.

Completely involved in the mobilization of the projects starting from the identifying the no. of staff, organizing recruitment campaign locally and in other countries if required, coordinating with the recruitment agencies and with the visa department for the issuance of visa and finally deploying them to the projects.

Identify current and prospective recruitment requirements, prepare job post, advertise, collect and screen applications.

Ensure the legal affairs and obtain all pre-employment checks.

Organize documents with an excellent filing system, maintain confidentiality of all work and maintain employment requested files.

Direct and ensure the proper orientation program for new employees including the clarification of their role and job descriptions.

Conduct exit interviews with out-going employees as required.

Coordinating to the successful candidates & Recruiting Agents for the submission of all relevant documents for the employment visa processing.

Supervising the office assistant for the arrangement of ticket booking, transportation and hotel booking for the newly joining candidates.

Supervising the following task for the newly joined employee:-Issuing HR/Company ID Number-Conducting brief orientation to the newly joined employee about the Company (e.g. policies, insurances, forms to use)

Entering all the information in Enterprise Resource Planning (ERP)

Generating and submitting Management Information System (MIS) as and when required by the group Head of HR.

Maintaining the filing system as per ISO procedures.

Fully conversant with KSA labor law / immigration

Ensuring that the PRO’s and HR Coordinator are effectively managed through direction, support and development.

Responsible for addition & deletion of Health insurance for each employee.

Responsible for providing reports on monthly basis (Manpower deployment, issued visa, turnover, sub-contractor staff, new joiner, outside country, site visit and visa renewal.

Assistant Corporate Recruitment Manager March 2013 – June 2015

My role was to fulfill the senior, middle and the lower management manpower requirement of my organization through wisely implementing cost and time effective ways. Engineering organization dealing in lots of upcoming projects on daily basis involves lots of work force to be available within short span of time.

Administration: Coordinating with PRO for arranging labor approvals, work permits, medical expenses & other required documents. Hotel & ticket booking for new hires

Payroll Processing: Prepare accurate, complete, timely Payroll and file maintenance in confidential manner. Perform timesheet calculation & data entry; benefit deduction calculation, Monthly reporting, Manual checks, and Pay increase.

Exit Formality & Separation: Conducting Exit Interviews, counsel employees to retain (where possible), Review employee turnover data to determine workforce trends & work with line managers/supervisors to recommend and implement strategies for improving employee engagement & retention.

People Management:-

Approachable leader with talent for getting regular feedback, solving issues and leading from the front.

Managing employee records using Oracle HRMS.

Creating new employment record for new joiners in Oracle HRMS with additional areas of updating such as employee transfers, salary revision, position change, grade change end of service passport & visa details etc.

Prepare Offer Letters to selected candidates, locally & overseas.

Prepare employment contract for all new Supervisors & above, in the Custodial department.

Sorts and reviews employees resumes as they arrive.

Managing the recruiting e-mail inbox.

Arranging with overseas / local agencies for issued visas.

Follow-up with overseas & local agents for flight schedule of selected staff.

Provide Headcount tracking on monthly basis.

Arranging Custodial department performance appraisal forms as per company’s policy.

Liaise between Head Office & Camp in all HR & Admin activities.

Passport control for all staff & keep update in ERP for any transaction.

Day-to-day Custodial department tasks which includes but not limited to Visa Formalities, Labor & Health Cards, occupational health card, Emirates card & incident reports etc...

Coordinating with concerned on insurance, allowances & transportation.

Opening bank accounts for new joined staff.

Assumes other duties as assigned by the HR Manager.

Maintaining employees’ personal files confidentially.

Maintain HRS-ERP personal and payroll module system.

Handles monthly payroll for all custodial employees & whenever required for all the Companies.

Preparing final settlement, Gratuity, Leave salary and all cleaning employee benefits.

To update finance department Annual Leave & Sick Leave record on monthly basis.

To cross check Custodial monthly invoices before submitting to Finance department.

Involves in yearly manpower planning and expansion.

Manage, organize, and update relevant data using database applications.

Keeps employee records up-to-date- by processing employee status changes in a timely manner.

Process all documentation required for resigned and/or terminated staff.

Attending to staff enquiries, grievances and complaints; provides guidance if necessary.

Professional Qualification:-

Certificate course in “Recruitment & Retention Strategies” from CIPD enterprises limited 2013.

P.G. Diploma in Accommodation Operation & Management, Polytechnic Campus AMU Aligarh (2006).

Academics:-

B.A. (Hons) from AMU Aligarh (India), 2005

Personal Detail

Fathers Name Mr. Iqbal Ahmed

Date of Birth 13th April 1982

Marital Status Married

Nationality Indian

Language Proficiency English, Hindi, Urdu & Arabic (Intermediate)

Valid UAE & Saudi driving license for Light Vehicle

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