RAMESH K

*, **** **, *************, *******, Tamil Nadu 600083, India

Mobile: +91-984*******

Email: adfo4k@r.postjobfree.com

PROFESSIONAL SUMMARY:

·Software Developer with 3.5 years of professional experience in Software Development.

·Worked in Java and ServiceNow development and support projects.

·Strong communication, problem-solving and planning skills, with ability to work independently or in a team environment.

TECHNICAL SKILLS:

Programming: Java

Technologies: Servlet, JSP & JDBC

Frameworks: Spring, Spring MVC, Spring Boot, Spring Data JPA, Struts & Hibernate Unit Testing: JUnit & Mockito

Database: MySQL & Elasticsearch (NoSQL based search database) Source Code Versioning: Git

Project Tracking Tool: Jira

Cloud Platform: ServiceNow

Other Skills(Beginner): HTML, CSS, JavaScript, TypeScript, jQuery, Client side Libraries, Client Side Frameworks, Build, Release, Delivery, Deployment cycles & AWS. CERTIFICATIONS

·ServiceNow Certified System Administrator (CSA) - 171014855

·ServiceNow Certified Implementation Specialist (ITSM – CIS) - 151201704 EDUCATION

·BE -Electronics and Instrumentation Engineering (2014) – Annai Mathammal Sheela Engineering College(Anna University - Chennai), Namakkal.

·CGPA – 7.9/10

·Classification – First Class

PROFESSIONAL EXPERIENCE SUMMARY

Full Potential Solutions (FPS Innovation Labs pvt ltd), Chennai Software Engineer - (June 2019 – May 2020)

Project Summary:

Title: Employee Performance Management Application (June 2019 – May 2020) Description:

· It is a Call center employee performance management application, in search module the audio call search operation will happen on many number of audio call recordings.

·To achieve the better search functionality, put all the call related information in Elasticsearch database, and search against it.

· Responsible for back end programming and database operations.

·Developed Spring Boot REST API's for creating schema in MySQL, creating index in Elasticsearch by referring the predefined schema from the MySQL database.

·Performed single index and bulk indexing of document. Performed various search operation against the stored documents.

·Performed various types of Elasticsearch aggregation on search results data. Created an API for restore the Elastic index from the backups.

·Implemented the external document versioning on Elasticsearch index documents.

·Created API's to list all the schema, update document and deleting of index.

·Performed validation & Unit testing.

·For unit testing used the JUnit for each methods and written the Controller API test cases by using Mockito.

Environment: Spring Tool Suite, Java8, Spring Boot, Spring Data JPA, REST API Architecture, Elasticsearch, MySQL, Maven, Bit Bucket(Git), Jira and Confluence. Geewiz Technologies, Chennai

Software Engineer - (May 2017 – February 2019)

Project Summary:

Title: ServiceNow Platform Development(May 2018 to Feb 2019) Description:

·Implemented the ServiceNow Integrations between ServiceNow to Salesforce and between ServiceNow instances.

·Worked on issue solving in incident, problem, change, Service Catalog and service portal application modules.

·Cleared the ServiceNow CSA (Certified System Administrator) and the CIS – ITSM (Certified Implementation Specialist) Exams.

Title: Knowledge Portal (May 2017 to Apr 2018)

Description:

·Developed a Knowledge portal web application to help people from repetitive problem solving. If you are working in technologies or in a infrastructure team, whenever you resolving any issue, make it as a solution document and upload it in knowledge portal. It will help other people and people who are all come in next shift.

·They may use this as a solution documentation for future problem resolutions.

·Web application includes categories based on the problem from different department of an organization.

·It is like a smart database, if any issue occurs means use the knowledge portal search engine to get relevant solutions.

·Developed the back end modules, creating database tables and Stored Procedures.

·Responsible for back end programming, development, validating & Unit testing. Environment: Eclipse, Java8, Spring MVC, MySQL, REST architecture, JDBC, Maven, Tomcat, Git, HTML5, CSS3, JavaScript, jQuery, AJAX and MS Office. Treselle Systems Pvt. Ltd, Chennai

Software Engineer Trainee(ServiceNow Platform) - (July 2016 - April 2017) Project Summary:

Title: ServiceNow Platform Development

Description:

·Worked on ITSM modules and Applications (Incident, Problem, Change, Knowledge Base, Service Catalog, SLM-SLA and Service Portal), Now Platform Administration, UI Capabilities and practiced the CMS, HRSD, ITBM, CSM and Custom Business Applications development.

·Worked on the Client Script, Server Script, UI Policy, UI Policy Action, UI action, Business Rules, script includes, Reports, Notifications, ACL, Scheduled jobs, Import sets and Update sets.

·Created flow diagrams for each modules and Applications.

·Worked in the implementation task and issue solving for multiple ServiceNow based projects. PERSONAL DETAILS:

Father Name: Kanakarajan S

Date of Birth: 25.04.1993

Languages Known: English, Tamil

Present Address: 3, Velu St, Jafferkhanpet, Chennai, Tamil Nadu -600083, India DECLARATION:

I hereby declare that all the statements and information given by me in this application are true, correct and complete to the best of my knowledge and belief. Date:

Place: Chennai [Ramesh.K]

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