AMIT KUMAR
Mobile: +91-991*******, Phone (R): +91-991*******
Address: H.no- 210, Main Market, Badshahpur Gurgaon-122001
Email: mailto:rajivkumar_1976@*****.************@*****.***
Job Profile: Customer Service & Sales
CAREER OBJECTIVE
A Challenging and Growth Oriented carrier in a dynamic and growing organization primed for 21st Century, which offer the professional environment with creative freedom and Practical challenge wherein I can prove my qualification and skills and help to the maximum extent.
EXECUTIVE SUMMARY
Presently working with Quess Corp Ltd. (Bharti Airtel LIMITED) as Customer Relationship Officer since 15 Feb,2019 to till date
Worked with Vision India Staffing Pvt. Ltd. (IDEA CELLULAR LIMITED) as Front Desk Executive from 31st Oct 2013 to 14 Feb 2019 .
Worked with Tech Mahindra ( Outbound Process for Tata Tele Services Ltd) as Customer Support Associate from Feb 2012 to Oct 2013.
JOB RESPONSIBILITIES
Achievement of store sales & service target, as per given by respective TSM/ASM.
Conduct morning meeting for given daily sales & service target for all team members.
Handle customer queries and resolved it. Daily, weekly & Monthly feedback to our respective managers.
Ensure availability of stock, Plan list and Price list at the time. Approaching ASM, in case of unavailability of the same.
Ensure timely opening & closing of store, as per the set of company norms.
Monitor attendance and punctuality of all store staff.
ACADEMIC CREDENTIALS
Course
University/Board
Year
Diploma in Computer Science Engineering
HSBTE
2011
Secondary Examination
HBSE
2008
High school
HBSE
2006
.
Passed Diploma in Computer Science Engg.(Equivalent to BCA) From SBTE(HR), Panchkula, Haryana in 2011.
TECHNICAL SKILLS
Operating Systems : Window XP, Window 7 & 8
Languages : C, C++
Others : Microsoft Office & Internet
HOBBIES
Listening Music
Internet Surfing
Interact with People
PERSONAL SKILLS
Ability to Co-Ordinate with people
Ability to handle the pressure
Planning & Time Management
Accept the New Challenges and face them strongly
Innovative & Flexibility
PERSONAL PROFILE
Date of Birth: 2nd August 1992
Father’s Name: Sh. Shivji
Permanent Address: H.no- 81/1, VPO-Fatehpur Billoch, Ballabgarh, Faridabad-121004
Mobile: +91-991******* Phone (R): +91-991*******
Expected Salary: Negotiable
DECLARATION
I hereby declare that all the above information furnished by me is true to the best of my knowledge.
Date :- Yours Truly,
Place :- (AMIT KUMAR)