Receptionist
Resume:
VALARIE JACKSON
Dependable, reliable and out-going
Maryville, TN 37801
************@*****.***
Ensuring customers have the best experience in accordance with your company protocol is my priority. Self-motivated and organized with an ability to multi-task while dealing with diverse demands. I am seeking an opportunity to join a company that understands that the receptionist position is key to the company's operational image. Authorized to work in the US for any employer
Assistant Store Manager
Dollar General
June 2019 to January 2020
* Overseeing employees work performance (speed of checkout, friendliness to customers, work performance with cash register, making sure employees do cash drops at proper times)
* Assigning employees job duties for their scheduled shift
* Assign work schedule for employees with Store Manager
* Daily deposit & change fund
* Check in vendors (grocery, alcohol, tobacco and chemicals)
* Stock merchandise on shelves
* Assist Store Manager with hiring employees, firing employees & conducting job interviews for new applicants
* Merchandise recovery (pull items on shelves to the front neatly and in their correct spots, make sure merchandise is fully stocked and not over or understocked)
* Pull expired merchandise from the sales floor, damage the merchandise and dispose of merchandise properly according to our SOP policy
Caregiver
ResCare Homecare
February 2018 to December 2018
* Ensure the elderly receive proper encouragement and tools to reside in their home
* Laundry (wash, dry, fold, hang in closet & put in drawers)
* Cook meals & meal prep
* Perform proper hygiene daily for elderly
* Make sure elderly get to & from doctor appointments
* Take elderly to town for errands (pay bills, grocery shop, pick up mail from post office)
* Help elderly care for animals
* Give elderly proper medications at specific times
* Maintain and encourage everyday living and coping skills to the elderly Janitor/facility Housekeeper
Sundown Resort
WORK EXPERIENCE
September 2016 to May 2017
* Clean all resort toilets, showers, sinks, floors, walls and picnic areas twice a day
* Take out trash twice a day
* Keep toilet paper, paper towels and hand soap filled for all resort customers
* Sweep and mop all bathrooms, shower rooms and laundry rooms
* Keep downstairs recreation area clean and fully functional for all resort customers
* Assist resort customers with any and all needs requested Receptionist
Lucian's Heating & Air
January 2005 to August 2014
* Handling in-house communication through PBX
* Accepting deliveries
* Collecting payments
* Doing & filing paperwork
* Answering inquiries and assisting the executive staff
* Answer phones
* Schedule appointments
* Sort mail
* Route calls
* Greet clients
* Listen to voicemails
* Clerical tasks
* Maintain inventory
* Order inventory
* Create & process invoices
* Process & distribute payroll
* Maintain lobby
* Organize & file necessary paperwork
* Receive faxes
* Fax necessary paperwork
* Use copier machine
* Schedule employees weekly work assignments
Associates in Human Resource Management
University of Phoenix - Phoenix, AZ
February 2008 to November 2008
High School Diploma
Bradford High School
August 2003 to May 2006
Bachelors of Science in Accounting
Strayer University
EDUCATION
Human Resources
Interviewing
Laundry
Meal Preparation
Payroll
Microsoft Word
Basic Math
Customer Service
Cash Handling
Data Entry
Experience with Children
Front Desk
Guest Services
Hospitality Experience
Home Care
Animal Care
Inventory Control
Interviewing
Leadership Experience
Microsoft Outlook
Microsoft Office
Nursing Experience
Organizational Skills
Office Experience
Presentation Skills
Retail Sales
Retail Management
Supervising Experience
Sales Experience
Time Management
Word Processing
Caregiving
Receptionist
Management Experience
Custodial Experience
Negotiation
Multi-Line Phone System
Multi-tasking
Cashiering
Human Resources Management
Senior Care
Merchandising
Financial Report Writing
Store Management Experience
Recruiting
Office Management
SKILLS
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Personal Assistant Experience
Cleaning Experience
Event Planning
Microsoft Powerpoint
Research
QuickBooks
https://www.facebook.com/Vdub2018
STAR
October 2019
STAR Customer service excellence award
CPR/AED
April 2018 to April 2020
Adult/Child/Infant CPR, Basic First Aid and AED
License #: 146*******
Work Style: Conscientiousness — Highly Proficient
February 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Highly Proficient
Customer Service Fit — Proficient
June 2020
•
•
•
•
•
•
LINKS
AWARDS
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Measures the traits that are important for success for customer service roles. Full results: Proficient
Scheduling — Familiar
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Work Style: Reliability — Proficient
January 2020
Tendency to be dependable and come to work.
Full results: Proficient
Cleaner Fit — Highly Proficient
June 2020
Measures the traits that are important for successful cleaners. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Front Desk Agent (Hotel) — Highly Proficient
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Customer Service — Expert
February 2020
Identifying and resolving common customer issues.
Full results: Expert
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Attention to Detail — Familiar
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Familiar
Construction Safety — Familiar
May 2020
Using safe practices while on a construction site. Full results: Familiar
Working with MS Word Documents — Proficient
July 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Call Center Customer Service — Familiar
February 2020
Applying customer service skills in a call center setting. Full results: Familiar
Medical Receptionist Skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records. Full results: Highly Proficient
Work Style: Conscientiousness — Proficient
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Manufacturing Fit — Highly Proficient
June 2020
Measures the traits that are important for success in manufacturing roles. Full results: Highly Proficient
Receptionist — Proficient
June 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Basic Computer Skills: PC — Familiar
July 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Familiar
Work Motivation — Expert
May 2020
Level of motivation and discipline applied toward work Full results: Expert
Supervisory Skills: Motivating & Assessing Employees — Familiar May 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar
Following Directions — Proficient
June 2020
Following multi-step instructions.
Full results: Proficient
General Manager (Hospitality) — Highly Proficient
May 2020
Solving group scheduling problems and reading and interpreting P&L statements. Full results: Highly Proficient
First Aid — Proficient
June 2020
Treating common medical emergencies.
Full results: Proficient
Electronic Health Records: Best Practices — Familiar June 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Familiar
Home Health Aide Skills — Proficient
June 2020
Providing care to patients in a home setting.
Full results: Proficient
Management & Leadership Skills: Planning & Execution — Familiar May 2020
Planning and managing resources to accomplish organizational goals. Full results: Familiar
Data Entry: Accuracy — Highly Proficient
July 2020
Entering data quickly and accurately.
Full results: Highly Proficient
Patient-Focused Care — Proficient
June 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients. Full results: Proficient
Management & Leadership Skills: Impact & Influence — Proficient May 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Social Media — Familiar
August 2020
Creating content, communicating online, and building a brand's reputation. Full results: Familiar
Data Entry: Accuracy — Highly Proficient
July 2020
Entering data quickly and accurately.
Full results: Highly Proficient
Cashier Skills — Highly Proficient
August 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate