Lekhana Kondu

QA Engineer

lekhanakondu****@@gmail.com

+91-849*******

SUMMARY

IT Professional with 4.3+ years of work experience in Information Technology focusing on Software Quality Assurance (SQA) and Testing.

Currently Working in Tech Mahindra as QA Engineer. Having experience in Healthcare Industry and technical proficiency which focus on Manual Testing, Automation Testing and effective uses of QA Practices.

Involved in developing the Hybrid Frame work for Web Application Automation.

Experience in Automation Testing Tools like WebDriver and Selenium IDE.

Involv+

ed in designing functional decomposition framework using TestNG.

Areas of expertise include Quality assurance, Requirements Analysis Manual, Salesforce Testing.

Having Strong analytical, problem solving, communication, and interpersonal skills. Experience implementing Software Development Life Cycle (SDLC) as it relates to QA in an enterprise environment.

Around 3+ years of experience in Software Testing (Manual) Proficient in Quality Assurance Life Cycle like developing Test Strategies, Test Plans, Test Cases (Manual) and Defect Reports.

Hands on experience in coding scripts in Selenium Web Driver using Java for functionality testing.

Have experience in Scrum, Agile Environment.

Experience in creating, modifying, enhancing and executing Test Scripts.

Involved in different types of testing like Regression Testing, Retesting, Smoke Testing and Ad-hoc Testing.

Participated in defect triage meetings.

Extensive experience in writing Test Plans, Test Scenarios, Test Cases and analyzing Test Results.

Worked on Service cloud, having knowledge on Sales, Marketing cloud.

Strong testing skills in Salesforce custom objects, custom fields, page layouts, custom Tabs, Reports and various other components as per application requirements.

Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization.

Well versed in analyzing CRM business processes that include Order Management, Account Management, Case Management and merging management in a multi-tier environment.

Hands on experience in conducting Joint Application Development (JAD) sessions with End-users, Developers, QAs and other stakeholders for project meetings, walkthroughs.

Actively participated in Salesforce.com full life cycle implementations.

Have involved in performing Smoke Testing, Functional Testing and Regression Testing, E2E Testing of the application.

Troubleshooting & resolving problems reported in OSRM Siebel development & test environments independently.

Handling complex tasks independently in Server maintenance / deployments which include Analyzing Core Crash on Environments, Product Model mapping and analyzing performance issues.

Good Knowledge on checking & resolving Service Requests, Housekeeping of these servers daily along with the application software.

Worked on Import / Export of repositories to various environments, providing Full compiled SRF and User creations on Test Environments.

Co-ordination with various teams for resolving Issues

EDUCATION:

Bachelor of Electronics and communication engineering from Bhoj Reddy engineering college for women, Hyd.

CERTIFICATION:

SALESFORCE APP BUILDER

TECHNICAL SKILLS:

Operating Systems

Windows( 7, XP, 2000)

Databases

SQL

Tools

MS Office 2010, Eclipse, Rally, HP-ALM, HP-QC, Selenium Webdriver with Java, TestNG,Jira, Eclipse, Data Loader, Siebel tools, VRT.

Salesforce Tools

Eclipse, Data Loader, Force.com Platform (Sandbox and Production)

PROFESSIONAL EXPERIENCE

1. Project name: ANF-OMSSupport(T&M)

Environment: Sterling OMS, Java

Duration: 04 Months

Project Description:

Abercrombie & Fitch (A&F) is an American lifestyle retailer that focuses on casual wear. Its headquarters are in New Albany, Ohio. The company operates two other offshoot brands: Abercrombie Kids and Hollister Co. The company operates 1,049 stores across all three brands.

Roles and Responsibilities:

Having knowledge on Sterling Order Management System.

Involved in gathering requirements, understanding and development.

Attending Onsite calls daily.

Developed java code based on the requirements.

Testing each module using JUnit.

Worked on back end development using Eclipse IDE.

Maven used for the project management structure.

Worked on Agile Methodology.

Tested Web-services using SOAP.

2. Project name: GE Healthcare Digital

Environment: Salesforce

Duration: 2.3 years

Project Description:

GE is the world largest product-based manufacturing company in almost all sectors of manufacturing GE-Energy, GE-Aviation, GE-Healthcare, GE-Money etc. GE Healthcare is a subsidiary of General Electric, headquartered in Chicago, Illinois, United States. GE Healthcare provides transformational medical technologies and services helping to deliver patient care to people around the world. General Electric H

ealthcare has decided to implement the Salesforce Service Cloud with ServiceMax solution for its field service operation.

Health Care Digital had 7 major global CMRs with limited functionality. The current Service Cloud Project delivered a single global Service platform for all HCD businesses and HCD customers

Roles and Responsibilities:

Worked as QA Engineer.

Involved in writing Test Cases for different modules.

Executed Test cases and Reported bug using Rally.

Designed Test Conditions by analyzing the given requirements from functional and business perspective.

Involved in Test cases preparation, Defect Reporting, Test Execution and Test Report preparation.

Performed UAT and iTest execution in ALM.

Well Versed in defect tracking in ALM.

Actively involved in reviewing the Test conditions, Test cases.

Involved in daily Sprint Planning, Grooming Sessions, Scrum meeting and Retrospective meetings with offshore and onsite team.

Performed Functional and Regression Testing.

Extensively performed Manual Testing process to ensure the quality of the Application with a focus on testing new functionality.

Creating Test cases in the test plan and execution of the same for more than 10 releases with manual Testing Tool ALM (Application life science Management) and Automation testing.

Including negative scenarios in the test cases so as to produce a bug free product.

Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents.

Indulged in Parallel Testing of test cases in various environments.

Managed project pertaining to the creation of a suite of regression tests.

Establish a suite of regression test cases to ensure existing software continues to function as designed.

Prioritize the testing function from a high risk standpoint to minimize production level issues.

Interact with Developers and Business Analysts to perform various types of testing

As part of our testing process, identified areas of functional gaps reducing user level risks within the production environment.

Used Data loader to bulk load data into Salesforce.com

Worked closely with Clients in testing the requirements. Worked closely with Development and QA team to make sure testing is working as per requirements

Participated in the sprint planning and scrum meetings . Involved in Defect Tracking, Defect Reproducing, Bug fixing.

Coordinated with development team for Bug fixing

Documented and analyzed all test results and made recommendations.

Interacted with various developers to design better test plan and strategies based on requirements.

Prepared documentations like Testing progress, Test coverage and providing status to Project Manager.

Involved in end to end development of Automation Framework with Selenium WebDriver using Java.

Experience in developing Hybrid framework (Data Driven and Keyword driven). Used TestNG Framework.

Involved in developing and maintenance of Page Object Model design pattern.

Maintained Object repositories for System level parameters and Element identifiers for each page.

Used Maven build tool & have Knowledge on Jenkins integration.

Tested the Object and Field level security to hide the critical information on profile users.

Proactively interacting with Business Analysts and Developers regarding testing status and defect tracking.

Created various Reports (summary reports, matrix reports, and report folders to assist managers.

3. Project Name: CIO COMMON (INTERNAL PROJECT)

Environment: PeopleSoft, .net Applications

Duration: 10 months

Project Description:

CIO Testing Team is an internal project in Tech Mahindra which is responsible for testing the change

Requirements of TechMahindra internal applications and Resource Management RMG, Recruitment Modules for EBS (HR and FIN) People Soft 9.0 implementation.

Roles and Responsibilities:

Worked as QA Tester.

Understanding the change requirements and create the test cases.

Interacting with requirement and development team on any queries and issues.

Formulating and executing the test cases. Participated in daily status meetings

Perform GUI Testing and prepare the test data for test execution.

Executing the SQL queries (SQL developer) for data preparation and validations.

Handled KT sessions to new resources joining the project for modules RMG.

Provided extensive support in regression testing during the upgrade.

Interacted with different teams to understand the requirements in a variety of perspectives, maintaining proper Defect logging and tracking.

Managing the follow-up with issues raise till its closure.

4. Project Name: OS - SARM

Environment: Siebel

Duration: 07 Months

Project Description:

OneSiebel SARM provides support to Dev, CST, IVVT, E2E environments spanned across offshore & onsite. OneSiebel (OS) is one of the strategic platforms identified within BT and also referred as Value CRM, it deals with the high value customer base of BT i.e. BT Major Business, BT Wholesale, BT Global Services. It engages with delivery and E2E test teams for various development and test environments activities and deploy the new/modified code on the test environments.

Roles and Responsibilities:

Worked as a Siebel administrator in Solaris server to perform below activities

Troubleshooting & resolving problems reported in OSRM Siebel development & test environments independently.

Handling complex tasks independently in Server maintenance / deployments which include Analyzing Core Crash on Environments, Product Model mapping and analyzing performance issues.

Planning & Executing Deployments of packages and configurations the OSRM Siebel Test environments.

Checking & resolving Service Requests as per the Service level agreements

Preparing & Maintaining Automation scripts like ‘Environment Backup Script’ that would be helpful in reducing the errors and better cycle time.

Plans weekly backup of VRT and executes the same independently. Also maintains the VRT backup for future needs.

Handling Ad-hoc Application issues, Executing local db extracts.

Housekeeping of these servers daily along with the application software.

User creations on Test Environments

Troubleshooting the application problems related to the various Dev and Test environments.

Raise SRs (Service requests) with Siebel and follow up to completion for product and deployment related fixes

Import / Export of repositories to various environments

Deployment of new repository / non-repositories into various test environments.

Troubleshooting - Developer Projects check in / check out, Environment issues, Environment Access

Co-ordination with various teams for resolving Issues

Setup & Maintenance of offshore Developers data (Data Extracts & synchronization).

Development/upgrade of point/drop releases on various testing environments.

Providing Full Compiled SRF.

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