Store Manager Sales

NEHA NAITHANI

Gaur City, Greater Noida, UP.

M: 91-888******* **********@*****.***

Strategic ability in striking excellent coordination with all involved divisions within the organization.

An out-of-the-box thinker with a proven track record of increasing revenues, streamlining workflow and creating a team work environment to enhance profitability to the business.

Managing Expenses for day to day operations, conducting audits and reconciliation of books.

An innovative, loyal and result-oriented professional with strong communication and interpersonal skills; proven ability to surpass targets within deadline, regardless of pressure

SKILLS

Business knowledge.

Staff training and development.

Goal-orientated.

Excellent communication skills

Adaptability and flexibility.

Customer service orientation.

Maintaining books in records.

WORK EXPIERENCE

Kate Spade, Jashanmal llc.

Assistant Store Manager // Dubai // January 2014 to September 2019

Contributes towards the store reaching and exceeding weekly, quarterly and annual objectives and goals; also responsible for reaching and exceeding personal sales goals.

To maximize retail sales and operating profit in line with company objectives.

Monitoring and continuously understanding commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.

Delivering the best customer experience and solving complains as per the company SOP.

Ensuring that staff adopt and adhere to the company dress code in order to promote a positive and professional image at all times.

Making sure store standards are always 100% in terms of staff grooming, floor display, windows and back store

Inventory Management, conducting audit for the store, maintaining physical stocks register.

Responsible for monthly management reporting such as preparing exp report, manuals books, inward and outwards.

Daily monitoring of company operatives stores.

Preparing P&L for the store.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Built relationships with customers to increase likelihood of repeat business

Louis Philippe (India), Madura Fashion & Lifestyle, Aditya Birla Nuvo Ltd.

Assistant Store Manager.(Aug 2011 to Nov 2013).

Managed Loss prevention for the establishment by adhering the company’s policy.

Preparing Physical stock register for all the incoming and outgoing.

Prepare DSR and Market analysis report on monthly basis presenting to the Area Head.

Prepare and control the store P&L statement on monthly basis.

Preparing Sales Budgets for the Quarter.

Lead the team to meet the targets.

Team development.

Recognized good performers and always motivating them for better performance.

Managed employee rosters and numbers and ensuring key seasonal events are effectively staffed.

Enhanced sales through analysis of trends such as footfall, conversion and UPT.

Built a connection with the customers and understand their needs.

In coordination with mall management, H.O, third party vendors for effective operations of store.

Analyzed the reason for loss of sale and reporting to concerned team.

ACHIEVEMENTS // February 2008 to February 2011

I was part of the training team designated as a Gold trainer which involved travelling across Pune (Maharashtra, India) stores providing in stores training to the staff.

Initiated new store opening and setting set up of the store for different formats of COCO, COFO & Buy and sell.

EDUCATION

Bachelor of Commerce - Finance & Accounting

Pune University. // Pune, India. // 2008-2011

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