Service Manager
Resume:
**** ***** ***** ******, ***. ****, *****, Midvale, Utah.
******.***@*****.***
Alecia Goguen
SKILLS
Attentive service to customers, highly organized, good maintenance, multi-task, goal achiever, and patience. I am also a quick learner, and very adaptive to change. EXPERIENCE
Millcreek rehabilitation and nursing
11/27/3019- current
Receptionist:
● File paperwork and make copies via administration orders; residential time in time out logs, questionnaires, residential headcount.
● Protect residents from unauthorized leaving the premises per agreement.
● Receive shipping orders
● Check employees/vendors for covid 19 symptoms before entry.
● Provide a safe and secure environment throughout the facility. Credit repair.com, 2875 Decker Lake Dr.
01/28/2019 - 09/04/19
Member Service Advisor:
● Collect payments when necessary as well as enroll new customers, and reinstate accounts.
● Provide Professional customer service, always show empathy, sympathy, and appreciation.
● Give great information on our credit repair service, set up inquiries, change service lines, pull reports, send out challenges and disputes.
● De-escalate customers in the best way I can, help find solutions for customers.
● Good attendance, talk to management weekly about being a better advisor, work goals, and what to work on to be better.
● Multi-task, type call notations,and use resources for research. Walgreens, 7227 south State .
10/10/2016-10/18/2017
Cashier:
● Provide great service to customers, assist anyone in need, transfer calls.
● Work and finish on assigned tasks, and any other tasks directed from the manager in any department.
● Clean the work area and any other assigned areas.
● Attend mandatory meetings, and host meetings.
● Count till
PretzelMaker, Valley Fair Mall.
05/22/2015-08/19/2016
Cashier:
● Take down orders, assist customers, and do any assigned tasks.
● Cook and prepare orders.
● Clean the work area.
● Count till
EDUCATION
Hunter High School, 4200 south 5000 West High School Diploma. I had joined a club called DECA in High School. I was in charge of organizing and planning any shows, events, and activities.I would also host and prepare for meetings. SLCC, online, undergraduate: Studied Psychology.
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