Nabanita Chakraborty

Mobile: 079******** / 098********

Email: adfnne@r.postjobfree.com / adfnne@r.postjobfree.com

Summary

Designed and developed learning solutions to educate company's workforce while improving organization performance. Worked collaboratively with Subject Matter Experts and Technical Writers to effectively translate the department's procedures into meaningful training materials

Very competent writer with 5+ years of experience in writing blogs, articles, press releases, website content, technical and brochure writing and managing social media

Wrote and edited more than 200 articles published in different article sites in past projects

Editing and quality checking

Have fluency in both UK and USA English

Working with digital marketing team

Managing social media accounts for various clients

Writing Facebook ad copies, preparing weekly/monthly SMM reports for clients

Working on the social media platforms like Facebook, Twitter, Linkedin, Google+ etc.

Interfaced well with the co-workers

Professional & Software Skills

Successfully completed online certification course on Technical Writing from TWB Bangalore.

Tools: Articulate Storyline, uPerform, MS PowerPoint, Adobe Photoshop, Adobe Robohelp, Hootsuit, Sprout Social, Acadia

Web Content Writing, Technical Writing, Social Media Strategy and Digital Marketing

Professional Experience:

Accenture Solutions Pvt. Ltd. (September 2015 – Present)

8/1, Prestige Technopolis

Dr. M H Mari Gowda Road

Adugodi

Bangalore – 560029

Designation: Instructional Designing Analyst

Job Profile:

Developing and updating WBT and ILT courses using tools: Articulate Storyline, uPerform

Developing mockup courses using MS PowerPoint

Developing and revising course development standards, instructor guides, student guides and other online college course materials in collaboration with subject matter experts, faculty and administration

Creating Release Notes, Training Info Sheets, Activity Instructions

Working collaboratively with multiple Subject Matter Experts (SMEs) to effectively translate highly technical concepts into user-friendly, professional learning programs

Project Details:

ABI SOP (June 2018 – Present):

An ongoing project for Anheuser-Busch InBev SA/NV, commonly known as AB InBev, a Belgian multinationaldrink and brewing company based in Leuven, Belgium.

Role: Developing and converting SOPs into a complete training format which can be available in printed format and used as a guide for the concerned employees.

Tools Required: Acadia

Application Right Sourcing (October 2016 – May 2018):

It’s a five-year long project where I was a part of close to two years.

Role: Creating Release Notes, Activity Instructions, Training Information Sheets. Working collaboratively with multiple Subject Matter Experts (SMEs) to effectively translate highly technical concepts into user-friendly, professional learning programs.

Tools Required: MS Word, MS Excel, uPerform

AIB (May 2016 – October 2016):

This project was for Allied Irish Bank, Ireland.

Role: Editing and updating ILTs, developing WBT mock-ups.

Tools Required: MS Word, MS Power Point

Skill to Succeed (February 2016 – April 2016):

A two-month long project.

Role: Developing the new modules and updating the old Skill to Succeed (S2S) course.

Tools required: Articulate Storyline

Woodside Energy December (2015 – February 2016):

A three months long project for an Australian petroleum exploration and production company.

Role: Developing mockup.

Tools required: Articulate Storyline.

Microsec Technologies (December 2014 – September 2015)

Microsec Tower

Microsec Technologies Limited

Premises no 16-315, Plot no DH 6/32, Action Area -1D

Newtown, Rajarhat, Kolkata 700156

Designation: Assistant Manager – Content

Job Profile:

Content Writing:

Writing articles, blogs, Banner write ups, Press Releases, Daily Game planning, Question set up for games, contests and opinion polls.

Indus Net technologies (March 2012 – December 2014)

Module 636, SDF Building

Salt Lake Electronic Complex

Kolkata – 700091

Designation: Executive Link-builder

Job Profile:

Content Writng:

Writing articles, blogs, guest blogs, web 2.0 content, press releases on various topics (technology, finance, real estate, entertainment, fashion etc.) for various clients

Editing and quality checking

Social Media Marketing:

Managing Facebook, Linkedin, Twitter, Google+ accounts for various clients worldwide

Writing Facebook ad copies

Writing status updates for Facebook, Twitter, Google+, Linkedin for clients

Writing and Managing Facebook, Linkedin ads

Preparing weekly/monthly SMM reports, ad performance reports for clients

Gamut Infosystems Limited (October 2010 – March 2012)

6th Floor, Anuj Chambers, 24, Park Street

Kolkata- 700016

Designation: Content Writer

Job Profile:

Editing, updating and rewriting existing documents

Writing user-manuals, brochures

Updating, rewriting help manual of ERP software product

Pecon Software Limited (May 2009 – September 2010)

2nd and 8th Floor Advantage Tower

EN-27, Sector-V, Salt Lake, Kolkata-700091

Designation: Jr. Content Writer

Job Profile:

Writing, editing articles, blogs, press releases on Computer and Technology

Inputting SEO-friendly URL descriptions to the articles and blogs written for easy webpage linking

Updating website content on regular basis

Submitting articles, blogs, press releases to different article, blog and PR submission sites

Honours

Winner of Core Value Champion Award in Q4FY18 and Q2FY19 in Accenture.

Won 3rd prize in Inter-College Creative Writing competition

Academic Details

Completed Post Graduate Diploma in Mass Communication from Jadavpur University in the year 2009 with 2nd class

Completed Graduation with honors in English from Women’s College under Calcutta University in the year 2007 with 2nd class

Passed Higher Secondary examination from West Bengal Council of Higher Secondary Education in the year 2004 with 2nd division

Passed Madhyamik examination from West Bengal Board of Secondary Education in the year 2002 with 1st division

Extra-Curricular Activities

Former member of a creative dancing group

Personal Details

Father’ Name : Gautam Chakraborty

Date of Birth : September 11, 1985

Gender : Female

Nationality : Indian

Marital Status : Married

Languages Known : English, Bengali and Hindi

Passport : Yes

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