EDUCATION
Bachelor of Arts in Strategic
Communication May 2019
Cornerstone University Grand Rapids, MI
GPA: 3.4/4.0
SUMMARY
Motivated and determined employee skilled in
organization, and communication, who will follow
each task through to completion. Adept at
handling several tasks simultaneously, while
communicating with others to take the best
approach towards success. Experienced in
problem-solving, and communication techniques.
Positive and gritty in the face of adversity.
EMILY LEE
740-***-**** ***.*.*******@*****.***
EXPERIENCE
Academic Advisor
Liberty University 06/2019 - present
Worked to retain Liberty University's 90,000+
student body by providing world-class customer
service
Executed inbound/outbound phone calls in the
contact center platform for students in over 400+
programs
Park Greeter
Walt Disney World Parks and Resorts 08/2018-01/2019 Greeted Guests as they entered Walt Disney Parks
Verified guests had valid media tickets to enter
the parks
Assisted in maintaining a clean workspace
enviornment
Tour Guide
Cornerstone University 08/2016-05/2018
Greeted visitors and provided detailed
information about the college campus
Conducted in-depth specialized walking
tours of the college campus
Assisted in setting up and planning
visitation events
Office Assistant
Rescom Environmental 05/2017 - 09/2017
Manipulated excel spreadsheets to calculate
costs for different services to keep
operations within the confines of the
budget.
Interviewed property owners to ensure that
the project area had remained in code.
SKILLS & ABILITIES
Communication: Taken advantage of
opportunities to communicate to others
throughout college and over the course of my
career. In college, I worked as a tour guide
and spoke in front of several groups of people
per week.
Organization and Planning: Skilled in
maintaining organization, while leveraging
this skill to properly prioritize and plan task
completion.
Leadership: I am receptive to criticism and
am teachable. I’ve held several leadership
positions, and I tend to lead from the position
I hold even if it may not be a conventional
leadership role.