Assistant manager HR&Admin
Resume:
CHIOMA YOLANDA KAKWAGH
Friends Colony Estate, Agungi, Lekki Lagos
Tel: +234.803-***-****; E-mail: ********@*****.***
PROFESSIONAL SUMMARY
Certified Human Resources Professional (CIPMN): certified by the Chartered Institute of Personnel Management offering a 7-year HR career distinguished by commended performance and proven results.
Extensive Background in HR generalist affairs: performance management, benefits and compensation, mediation, conflict resolution, HR policies development, HR records management and employee welfare
Demonstrated success in HR Practices: job description/ job profiles, corporate policies,
HR Skills
Performance Management
Dispute resolution
Employee Relations
Staff recruitment
Training & Development
Organisation Development
Change Management
Compensation and Benefits
Industry footprint
Energy, Oil & Gas, Security services
EDUCATION
2010 University of Greenwich (MBA)
2004 University of Lagos (BA English and Literature)
1998 Federal Government Girls College, Sagamu (WASSCE)
PROFESSIONAL MEMBERSHIP
Associate Member Chartered Institute of Personnel Management (CIPM)
TRAINING & PROFESSIONAL DEVELOPMENT
Project Management PRINCE 2 FOUNDATION
Project Management PRINCE 2 PRACTIONER ( IN VIEW)
EMPLOYMENT HISTORY
Assistant Manager, Human Resources & Administration
CET Energy March 2016- till date
CET Energy is an integrated energy group delivering products and services in the upstream, downstream and midstream of the energy sectors of the oil and gas industry.
As the Assistant Human Resources & Admin Manager, I contribute to CET Energy’s mission in general and performance in particular, through effective Human Capital Management and best practice that supports high-quality organizational results through high-performing, motivated staff: employee relations, employee engagement, fair and coherent compensation & benefits, performance and talent management, learning & development, organizational culture as well as recruitment, and management of efficient administrative operations throughout Nigeria.
Specific responsibilities include:
Recruitment, Selection and Onboarding
Liase with heads of departments to determine their staffing requirements for organizational management and performance delivery.
Oversee the formulation and effective implementation of recruitment strategies in order to identify, select, hire and retain staff that have the right technical and personal abilities.
Manage the recruitment process for all cadres of staff by applying standard recruiting and hiring practices and procedures in order to develop and maintain a superior workforce for CET Energy.
Shortlist and participate in interviews and interview panels for potential candidates for the selection of appropriate hires that match the requirement of the business.
Provide relevant advice on the hiring process as required.
Work with support teams to ensure all new hires receive their work tools on resumption day
Coordinate monthly induction sessions for new hires.
Learning and Development
Co-ordinate the design and implementation of need-based, cost-effective learning and development strategies to support the achievement of CET Energy’s business goals.
Work closely with the employees and managers to identify learning and development requirements and establish programs to bridge gaps identified.
Develop the training plan and follow up with Training consultants to administer all approved trainings at scheduled time.
Develop learning activities, audio-visual materials, instructor guides and lesson plans.
Review evaluations of training courses, objectives and accomplishments.
Organisational Development/HRM
Provide specialist information and guidance to employees and managers on HR policy and practice and employment laws.
Ensure all employee personal data is managed in a professional and confidential manner
Lead and promote a strong internal service culture, ensuring a service delivery approach that is responsive to the operational and strategic needs of the foundation.
Develop and continuously update organogram and career management framework for the company and various units.
Develop and update job descriptions for all departments.
Employee Management and Administration
Pre-employment medical examination for new employees
Upload joiners' information onto the relevant systems.
Routine medical check-up for staff members (every 3 years)
Manage staff medical database
Organize Annual Health Week (Health talks and Medical Examinations
Registration of new staff members on the health insurance scheme
Manage Staff Pension Scheme
Loan Administration
Liaise with Health Management Organizations on health matters relating to staff.
HR Policies and Process Management
Implement all necessary policy manuals and documentations.
Supervise HR activities and ensure they align with company’s approved process and procedure manual.
Ensure all HR policies, practices and procedures are properly and consistently administered.
Assist to coordinate the development and maintenance of specialized human resource information and measurement/reporting systems.
Employee Relations/Engagement
Develop and implement HR practices which encourage employee engagement and involvement.
Encourage a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
Engage employees and plan events or activities regularly to sustain and improve the engagement level of employees.
Manage information flow between staff and management, with emphasis on improving employee engagement and increasing staff satisfaction.
Administrative Responsibilities
Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies as needed
Creating, updating, and maintaining personnel records, financial records, and other records and databases in relation to admin
Preparing reports on expenses, office budgets, and other expenditures
Organizing conference room scheduling, equipment, and cleaning
Preparing travel arrangements for office staff and managers; overseeing and preparing expense reports and budgets
Coordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (cleaning, painting, etc.).
Organizing special functions and social events
Assisting other departments with administrative or clerical support
Senior Officer, Human Resources and Administration
CET Energy July 2015-March 2016
As the Senior Officer, Human resources and Administration, I carried out the following responsibilities:
Coordinate all recruitment programs, ensuring that the HR unit is proactive in all staffing needs
Maintain a contact network and database for qualified candidates
Coordinate pre-screening and selection of suitable profiles
Contact and interview qualified candidates for relevant job positions
Efficient use of online recruiting services in researching and contacting candidates
Create and disseminate job adverts using various social media
Create and update job descriptions in conjunction with the line managers
Ensure background checks and reference checks are carried out
Liaise with external consultants on recruitment-related issues
Work with support teams, to ensure all new hires receive their work tools on resumption day
Communicate company information/HR policies to employees on resumption day
Develop and implement organisational wide policies and procedures in line with employment law
Ensure all employees adhere to company’s guidelines and policies
Manage employee vacation schedule
Manage information flow between staff and management, with emphasis on improving employee engagement and increasing staff satisfaction
Provide adequate support to all employees when required and ensure prompt responses
Ensure prompt response to all enquiries
Serve on the Company’s Disciplinary or Grievance committees as required, to assist in the resolution of employee complaints or concerns.
Human Resources and Admin Officer
CET Energy January 2014- June 2014
Responsible for sales and marketing of company products and services.
The major areas directed were;
recruiting and staffing;
organizational and space planning;
performance management and improvement systems;
employment and compliance to regulatory concerns;
employee orientation, development, and training;
policy development and documentation
employee relations
employee safety, welfare, wellness and health
Leave of Absence (Personal interests) September 2012- December 2013
HR/Admin Officer
Vanni International Security Systems March 2012- August 2012
Responsibilities;
Development of recruitment materials
Liaising with recruitment agencies
Creation of workforce planning
Development and maintenance of an active inventory of candidates
Coordination of interview process
ICT/Project Officer
Vanni International Security Systems Limited April 2011-March 2012
Duties and responsibilities;
Provision of project support for the start-up of Inosat business
Management of all telephony contracts between VISS IT and communications as well as IT service providers
Performance of oversight functions with various departments in ensuring the smooth start-up and operations of the Inosat project
Responsible for sales of telematics solution products.
Responding to requests for quotes on products and services as well as respond to customer enquiries and co-ordinate delivery problem resolution.
Responsible for maintaining the relationship between all third party contractors.
Analysis of supply chain data to define reorder points and quantities
Tracking, monitoring and coordinating of customer orders and delivery requirements.
Student Assessment Executive
University of Greenwich March 2010-April 2010
This role involves general administrative services and functions relating to assessment and progression of 2nd year Business students of University of Greenwich
Assessing students’ communication and presentation skills
Cabin Crew/Pursuer
Virgin Nigeria Airways June 2006- August 2009
Ensuring crew compliance with Company objectives and policies on board
Leading a team in ensuring passenger comfort and safety. [Maximum number of passengers include 116 people per flight ]
Coaching, performance monitoring and development of team members
Ensuring on time performance, efficient responsiveness to customer needs and efficient management of resources in a pressurized work environment
SKILLS AND COMPETENCIES
Multitasking: On a typical day as a HR and Admin professional, I deal with employees’ personal issues, recruitment requests for a hard-to-fill job, performance management issues, wages, retention, everyone critical to someone. To complete these and more I have learned to be able to multitask and remain organised at all times
Organisation: To be effective as a HR professional, I have learned that the key to HR effectiveness are organised files, strong time management and personal efficiency.
Communication Skills: Ability to communicate effectively either in writing or speaking, up to management, over to managers, out to potential employees and down to all levels of current employees.
Negotiation Skills: I have learned how to find an acceptable middle ground when there are two or more opposing views ensuring all parties are satisfied.
Discrete and Ethical: I am able to serve the needs of top management and also monitor their actions towards employees ensuring that policies and regulations are followed. And as a custodian of confidential information, I have the ability to manage such information and never divulge to unauthorised parties.
Problem Solving: Ability to solve problems that come my way and my team’s on a day to day basis.
Analytical Skills: I have the ability to review different kinds of documents (such as benefits applications, salary comparisons and performance management forms and accurately extract essential information from them and act accordingly
Dealing with Grey Areas: A large percentage of HR issues are in dealing with “grey areas”: issues such as misconducts, how often do you tolerate intermittent leave applications; I have learned how to act with best available information and also understand when to contact help of fellow HR practitioners
IT Skills: Proficient user of Microsoft Office 2010: including Word processing, Excel, Outlook, PowerPoint, Managing databases and efficient use of the internet for research and sourcing purposes.
Interpersonal Relations: work productively with team members of all job profiles in a multi-cultural environment; able to welcome constructive criticisms and settle conflicts in a respectful manner.
Personality: Possess a pleasant and admirable personality, out spoken, eloquent and a jovial person.
References will be provided upon request.
Contact this candidate