Engineer Software
Resume:
James Stephen Walker
Cumming, Ga. 30040
Analyst with years of IT experience in Client-Server software. Ability to handle multiple tasks and problem resolution in a fast pace environment.
Professional Experience:
Compass (Foodbuy) Oct, 2016 –
QA Tester ( contract )
Responsible for testing Supply Chain application software pertaining to Customers, Distributors and Manufacturers financial and contractual segments as well as SQL comparison testing.
Also responsible for testing Excel Automation which enabled client to add, edit and update within the spreadsheet enabling updates to the UI / database.
Smoke, Regression and Functional testing on both platforms.
Lead Tester on Foodbuy Portal (FMP), handling functionality and reports testing. Also responsible for the AAIMS interface. Daily scrum meetings as well as planning meetings surrounded development effort.
Tested CRM Dynamics ( functional and regression )
Testing: SFDC CRM - Testing; SAP CRM - Testing, Mobile Testing, Web Application Testing.
Excelled in working with various CRM standard objects like Accounts, Contacts, Opportunities, Products, Leads / Prospects, & Campaigns.
Tested Wicket mobile app ( Android, Tablet ) functionality
Team Foundation Server served as repository for stories, bugs, tasks, etc. as well as Jira
Care Logistics July, 2012 – May, 2016
QA Engineer
Handled multiple tasks for proprietary Healthcare application using Qtest software for test cases and Jira to create stories and generate sprint progress. Tested UI as well as backend (SQL). Mainly manual testing utilized. Automated test scripts generated using Katalon and Skiluli.
In-depth knowledge of testing Web-based applications. Familiarity with SDLC, quality standards and test methodologies. Experience working with Agile methodologies.
Ability to work under deadlines with heavy workloads as well as flexibility to work outside of normal business hours to meet testing needs.
Lead tester for Qlikview dashboards and Jasper Reports utilizing Oracle Backend. Configured dashboards, ran scripts and executed / configured Jasper release using Bamboo Linux commands. Dashboard testing included drill down capability contained in real-time data as well as historical data. Jasper reports testing also involved real-time reporting and historical statistics.
Able to work independently and with minimum supervision. Strong sense of responsibilities and quality focus, fast learner and excellent interpersonal skills.
Strong knowledge of working with XML formatted data.
Excellent written and verbal communication skills. Comfortable in proactively communicating with others both within and outside of the immediate team to resolve issues and get questions answered.
Worked with numerous developers, PM's and other staff to complete delivery cycle with a relatively bug free product.
Autovin September, 2003 - July, 2012
QA Analyst \ Configuration Management
Regression and functional testing of web pages, database comparison using Toad (Oracle 9i database), designing testplans / test cases, follow and/or create scripts and tracking issue resolution.
Worked closely with the Development and Product Management Teams to verify that the applications met the requirements.
Understanding of QA Test Environments utilizing SQL or Oracle back-ends.
Excellent written and verbal communication skills: good teamwork skills; ability to deal with change and share knowledge.
Used Internet Information Services (IIS) to setup, configure, troubleshoot and test Websites.
Installation and configuration of web services. Validation done through IIS.
Frequently provided design suggestions to the developers. Ability to develop work-around solutions to problems encountered during test development.
Conducted detail analysis of very complex functions to insure that inter-relationships between the various functional components of the system were integrated correctly.
Responsible for QA code deployment ( database packages, scripts, asp’s, and msi installers ).
Support for mobile device development with ASP.NET, mobile controls support for Internet Protocol version 6, and ADO.NET for native communication with (ODBC) and Oracle databases.
Tested handheld device utilizing Windows CE (XML) and provided support for in-house / client base customers.
Manual testing - experience included both websites and fat clients, handheld testing or Windows CE applications.
Test Plans-Ability to write complex test plans.
IIS web server administration experience.
Toad software - experience using Quest's Toad software.
VMWare support and maintenance.
Initiated and maintained Change Management process. Completed Outage Reports with detailed root cause analysis.
McKesson August, 1997 – August, 2003
Quality Control Test Engineer
Created / Tested software scripts manually and by using Win Runner, Test Director. Utilized NT, Win 2000, SQL-Server 6.5 & 7.0, Crystal Reports (Design & Test) and industry testing methodologies in a Healthcare environment.
Responsible for managing and maintaining two PIM systems including build installation, testing ( regression / functional ), tracking and documenting release information (full life cycle). Consisted of eighteen applications supported by two database servers ( Image Warehousing ).
Managed Conversion upgrades (multiple builds), updating / executing test plans based on Functional specifications as well as System Design documentation. Measured and reported the capability of the software to convert existing applications to new formats. Regression testing of numerous applications as well as functional testing supported by one database server.
Lead Analyst for successful rollout of PIM 4.5 baseline software. Team of 5 involved in process. Responsible for writing test plans, test cases, and test scripts and executing them. Responsible for process development and improvement.
Web based application built on Microsoft Windows NT platform using MS Active Server Pages (ASP), MS Visual Basic 6.0 and MS SQL Server 7.0.
Interacted daily with developers to resolve software design issues. Unit testing assistance provided.
Performed analysis, diagnosis and resolution of technical service requests.
Web based testing of Java scripts related to medical imaging.
Designed Tracking scripts for problem resolution.
Digital Electronics Corporation November, 1995 - June, 1997
Software \ Network Support
Client / Server based maintenance, troubleshooting and repair for Digital employees.
Responsible for installation of client NT 3.51, NT 4.0 and Windows 95 including network configuration and testing.
Utilizing TCP/IP protocol and related peripheral adapters.
Exchange administrative duties included troubleshooting connection issues, password modification, basic usage and profile maintenance.
Wang December, 1994 – November, 1995
Software Support Analyst
Supporting Microsoft Word 7.0, 6.0, 6.0a, 6.0c and 2.0. Handling technical problems to point of resolution.
Requiring ability to troubleshoot wide degree of problems related to usage, printing, setup, networks and system configuration.
Ability to diagnose and resolve problems relating to software/hardware.
Required strong knowledge of Windows, DOS, window applications ( MSWORKS, FAXWORKS, MSWORD ), memory management, printers, modems, and related drivers.
Hardware / Software
NT 3.51, NT 4.0, Windows 3.1, Windows 95, Win98, Windows 2000, Windows 7, Windows 10, Window XP, Vista, VS System Administration, MVS, AS/400, Novell Netware 3.x, ODBC, Javascript, SQL, WinRunner, LoadRunner, TestDirector, FTP, Winword 2.0, 6.0, 6.0a 6.0c & 7.0, Visio, PowerPoint, FrontPage, Microsoft MS-DOS 5.0 - 6.22, MS Visual Source Safe, Perforce, Subversion, MS Project, MS Exchange Administrator, Cisco VPN, MS Office, HTTP, XML, HTML, ASP.NET, MS SQL Server 6.5, 7.0, 2000, Oracle 9i and MS Access, Subversion, Rally, Quality Center, Jira, Confluence, Qtest, Tomcat / Apache, WinSCP, Qlikview, Jasper, Katalon, Skiluli.
Education Summary
J. Sargeant Reynolds Community College ( Cobol Programming )- Richmond, Va.
Dekalb Community College, Dekalb Tech ( Computer Science ) -Clarkston, Ga.
North Metro Technical Institute ( Novell Administration ) - Acworth, Ga.
References
Bob Montgomery 678-***-****
Elena Terasova 678-***-****
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