PROFESSIONAL SUMMARY

Analytical, solution-oriented, and

driven professional with years of

success in many aspects of

Telecommunications . Versed in

Compliance Management, Loss

Prevention, and Quality Assurance.

My areas of expertise include an

extensive history in

Telecommunications which include

OSP construction sales. Skillful with

the formulation and implementation

of loss prevention management

strategies, physical risk analysis,

maintaining relevant evidence,

spearheading a team of professionals,

developing KPIs to assess their

performance, identifying areas of

risks and employing necessary

measures to mitigate them,

collaborating with senior

management, and conducting audits.

Pro-active with proven ability to

manage multiple assignments

efficiently under extreme pressure

while meeting tight deadline

schedules. Adept at identifying

process improvements and

opportunities to streamline work

performed to increase team

efficiency and effectiveness.

Aptitude in analyzing technical problems while assessing the feasibility of proposed techniques and procedures

Proficient with all aspects of Telecommunications from OSP construction and sales.

Technically versed with excellent computer and network skills.

Effective leader with exceptional decision-making and problem-solving techniques

Adept at implementing Telecommunications and loss prevention strategies

Training employees on Telecommunications and LP techniques

Team player with cross-functional leadership abilities, excellent interpersonal skills, while maintaining a diplomatic approach, and a positive attitude

Proficient with implementing and promoting store awareness programs by addressing theft, safety, and operational controls

Ability to focus on the strategic goals, while satisfying the tactical needs of the client and the organization

Proficient with exception based reporting systems and training

Well versed at interfacing with management and clients PROFESSIONAL ATTRIBUTES

Citi Trends Inc., Savannah, GA Feb 2012 – Jun 2020 Initiated as a Telecommunication Analyst and served on the very position for three years before being promoted to the position of LP Technology & Compliance Manager, followed by the current position of IS Technology Specialist. My responsibilities include but not limited to;

IS Technology Specialist Oct 2018 – Jun 2020

Troubleshooting hardware and software malfunctions as well as network issues as it relates to store IP systems and Telecommunications systems companywide.

Training the Telecommunications department on voice wiring, IP announcement systems, and burglar alarm systems.

Owning vendor relationships and ordered all equipment needed for existing, new, and relocation stores, while approving invoices for payment.

Working with technicians over the phone for complex wiring, setup and configuration assistance for IP and analog systems.

Procuring and coordinating the installation of all POS systems, music. IP announcement systems, and burglar alarm systems for the company while meeting strict deadlines

Coordinating with Logistics in shipping new store equipment to locations on time to meet installation deadlines while communicating status to senior management

Ensuring adherence to operational procedures and furnishing appropriate documentation to technicians and management

Overseeing the functionalities of all store security systems and services as a subject matter expert

Manager, LP Technology & Compliance May 2015 – Oct 2018

Fulfilled the human resource requirements of the department through recruitment, training, and coaching of employees

Trained a team of 12 LP Analysts and educated them on industry’s best practices to ensure smooth execution of the operational activities, as well as to secure company assets for DLPM and RLPM investigations

Solely designed and implemented an IP audio announcement system for the top 100 high shrink stores; internalizing this process saving the company $1.3 million per year

Implemented regular live audio announcements in stores for higher risk locations, giving more security and comfort to employees while reducing theft PROFESSIONAL EXPERIENCE

Cross-Functional Team

Leadership

Telecommunications Leader

Strategic/ Analytical Thinking

Robust Communication Skills

Conversant with all aspects of

Telecommunications and LP.

CCTV Systems and Servers

Team Management

Quality Assurance

Detail Oriented

Prioritizing Workflows

Industry Knowledge

Multi-task Management

CORE COMPETENCIES

ANTHONY 912-***-**** iezzi2000@L. gmail.IEZZI com

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Converted transactional analysis software from XBR to Agilence’s Retail 20/20 software allowing new techniques in identifying internal theft with very high levels of success https://info.agilenceinc.com/citi-trends-customer-story-video

Adroitly unified and deployed a new CCTV platform for the company, streamlining the ability to review and save video while significantly reducing costs on equipment

Procured the latest access control system for the corporate office, pre-built a database of employees and internalized the administration of the system for a seamless transition from the old system

Telecommunications Analyst II Feb 2012 – May 2015

Managed and administered the telecommunications infrastructure planning, implementation and operational activities of the company

Coordinated and implemented telecommunications system changes to support major relocations, additions, and variations of personnel

Researched, analyzed and recommended new product solutions or system redesigns as ways to streamline our current telecommunication systems

Managed the Mitel and Riverbed servers for proper configuration within corporate and store environments

Spearheaded a conversion project of 500 store locations using an alternate ISPs MPLS backbone for VPN cost savings

Led the conversion of companywide BA systems to alternate providers for considerable savings on MRCs

Ensured to maintain and document processes and procedures to ensure security compliance was followed

OSP Project Manager

Silco Telecom Inc. – Southwest Ranches, FL Jan 2010 – Jun 2011

Responsible for interviewing and hiring horizontal directional drilling teams, assigning tasks, allocating resources, setting objectives and deadlines, handling documentation, budgets, and identifying areas of risks and opportunities.

Created and implemented a procedure to maintain the backup and redundancy of the telecommunication systems in the IS Disaster Recovery Plan

Researched, presented to senior staff, recommended, and implemented new telecommunication technologies and improvements

Represented Silco Telecom and negotiated contracts to construct a long-haul fiber- optic network infrastructure spanning from Ohio to New Jersey

Interpreted engineering, utility Right-Of-Way, railroad validation maps, and grid maps for enforcing exact running line placement of conduit

Successfully completed 18 miles of build on a project encompassing two counties in Pennsylvania submitting professional red lines (“as-built”) upon completing construction

EDUCATION

Associate Applied Sciences

Telecommunication Management

DeVry University, North Brunswick, NJ

GPA:3.54/4.0

Dean’s List: Phi Theta Kappa

Certifications

Wicklander-Zulawski

OSP Fiber Optic Inspector

FPL FiberNet – Fort Lauderdale, FL Jan 2009 – Jan 2010

Supervise and inspect OSP construction for a FTTC project which included metro ring fiber cuts and laterals both aerial and underground for a 4G upgrade to Verizon, MetroPCS and T-Mobile at each cell tower in Broward County Florida. OSP Coax & Fiber OSP Quality Control Supervisor

Cox Communications. – Santa Barbara, CA Oct 2005 – Nov 2008

Supervise OSP construction for a COX core network upgrade from 750 MHz to 1 GHz needed for triple play service offerings while overseeing modulator, line extender, nodes, power supplies and tap swaps.

Carrier Sales Manager

Fibernet Telecom Group – New York, NY Jun 2003 – Aug 2005

Responsible for wholesale transport and co-location to Tier 1 and Tier 2 carriers nationally.

Terminated carrier-to-carrier switches through the sale of meet-me-room cross connects in 3 major carrier hotels in New York, Los Angeles, and Chicago. Major Account Executive

Qwest Communications Inc. – New York, NY March 1999 – June 200 3

Responsible for enterprise sales of dedicated hosting, co-location and circuits ranging from DSL through OC-12

ADDITIONAL EXPERIENCE

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