Carmela Mae Miranda Tumimbing
Abu Dhabi, U. A. E
*******@*****.***
PROFESSION SUMMARY
To be part of a company that contributes a professional growth to their employees and in effect, to served the company’s valued customer with high sense of responsibility, excellence and commitment for their best welfare and satisfaction.
WORK EXPERIENCE:
IL CAFFE DI ROMA (LAVAZZA)
Barista
December 10, 2017 – December 31, 2019
Conducted product inventory.
Maintained a consistent, regular attendance record.
Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
Obtained customer payment promptly and politely.
Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.
Cleaned and stocked coffee and condiment areas.
Completed regular bar inventories and daily requisition sheets as requested.
Wiped down counter areas, sinks and floors to maintain a clean and safe workstation.
Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.
APPLEBEE’S
Front of the House
- Server Expert (Cashier/Waitress)
- Bartender Expert
April 01, 2014 – September 04, 2017
Greeting and welcoming guests.
Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
Followed all health and safety policies when handling food and beverages to uphold proper standards.
Effectively listened to, understood and clarified guest concerns and issues.
Stocked and maintained cleanliness of stations.
Provided friendly and attentive service.
Inventoried and restocked items throughout day.
Skillfully promoted items on beverage lists and restaurant specials.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Cleared, cleaned and set tables in a quiet and efficient manner.
Delivered quality service by providing a warm and welcoming environment.
JOLLIBEE FOOD CORPORATION
Service Crew (Philippines)
December 15 2009 – May 15 2010
Developed and maintained positive working relationships with others to reach business goals.
Consistently provided professional, friendly and engaging service.
Provided friendly and attentive service.
Assisted colleagues whenever possible.
KEY SKILLS
Customer Service
Knowledge
Reliability
Speed and Efficiency
Teamwork
Computer Literate / P.O.S
Cashier
Target Achieving
Inventory
Sales
Cost Control
EDUCATIONAL ATTAINMENT
COLLEGE
St. Augustine School of Nursing
Nursing
SECONDARY
Joseph and Mary Academy
High School Diploma
TRAININGS/ SEMINAR:
Essential Food Safety Training Program (BOECKER)
Training Date: March 30, 2019
Basic Food Handling Training ( February 21, 2017)
Essential Food Safety Training Program (BOECKER)
Training Date: July 7 2014
Validity : November 2, 2015 – May 2, 2020
PERSONAL VITAE
Birth Date: April 06, 1990
Birth Place: San Pedro, Philippines
Nationality: Filipino
Gender: Female
I hereby affirm that the information above are true and correct to the best of my ability.
CARMELA MAE TUMIMBING