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Social Media Customer Care

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
2500
Posted:
August 29, 2020

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Resume:

Mrs. Shanu Shanis

Sharjah -UAE

Email: adfn6n@r.postjobfree.com

Mobile: +971*********, +971-*********

Visa Status: Husband Sponsor Visa

OBJECTIVE

Committed to secure a challenging & responsible position with a reputed organization, in order to effectively utilize my educational and excellent interpersonal skills, for the development of my career and for the benefit of the organization with utmost sincerity and commitment. EDUCATION

B. Tech - Computer Science (2015):-

MEA Engineering College, Calicut University, Kerala, India

Engg. Diploma - Computer Science (2012):-

JDT. Islamic Polytechnic, Technical Board of Edn, Kerala, India

Plus Two - Science (2009):-

G.V.H.S.S Thamarassery, HS Education Board, Kerala, India WORK EXPERIENCE

Alfeen Public School (CBSE) –Kanjirappally, Kottayam, India (Oct 2017 – Nov 2019) (Computer Science Teacher) Responsibilities:

Teach students to use computers.

Prepare weekly lesson plans on time.

Interact with students, parents and faculty.

Design appropriate teaching plans and schedules.

Facilitate classroom procedures.

Set culture standards for learning.

Inculcate discipline in students.

Enforce classroom discipline.

Monitor students’ progress in the subject.

Monitor overall academic development.

Design student assessment systems and methodologies.

AKSAA GROUP, Calicut, India (Dec 2016 – Sep 2017) (Social Media Promotion and SEO) Framework: WordPress

Responsibilities:

Facebook Ads manager

On-page and Off-page SEO

Google AdSense

Familiarize with different SEO tools

Developed and implemented individual and team strategies to achieve profitability goals

Successfully established relationships with key client decision makers

Applying new ideas in marketing strategies that help to meet the hard targets and deadlines swiftly.

PICOR NMS Calicut, India (NEO SPACE, KINFRA) (Dec ‘2015- Dec ‘2016)

(Teaching and training in HTML and CSS Programming Language) Framework: WordPress

Responsibilities:

Teaching Basics of HTML and CSS

Creating Landing Pages

Creation and management of Websites in WordPress

Plugins Installation

Completion of the Portion in allotted Time frame

Preparation of Exam question papers

Conducting Exams

Evaluation of Answer papers

(Search Engine Optimization (SEO) Specialist)

Framework: WordPress

Responsibilities:

Google analytics

Meta tags

Local Listing on search engines

Rank Checker

On-page and Off-page SEO

Familiarize with different SEO tools

Tele brand Company (Cochin) (Jun ‘15- Nov ‘15) Part Time Job

(Tell calling customer care)

Responsibilities:

Handling Calls

Explain product details

Marketing

Achieving targets

PROJECTS CARRIED OUT

Main Project: Social networking through augmented reality Operating System: Android

It is a realistic view of an object through mobile camera. It provides location specific viewing and uploading data from anywhere. User feels that all data being stored in the air. The user can access the data only when the user is in the exact GPS location.

Mini Project: Privacy preserving symptoms based on smartphone Operating System: Android

It is a medical application. The user can write the feelings and symptoms of the diseases. The system will send the suggestions and cure tips for the diseases corresponding to these symptoms. Ms. Shanu Shanis

adfn6n@r.postjobfree.com 3 +971-*********

SKILLS & ABILITIES

Software Skills

Scripting languages: HTML, PHP

Dream Weaver, WampServer

SEO

Database - MYSQL

CMS/framework

WordPress

Operating Systems/environments: Android, Windows etc.

Software’s: Microsoft Office (Word, Power point excel), Basic Web Development Tools. Other skills / Activities

Designed various landing pages.

Designed Web page layouts for Chandrika Newspaper (Malayalam) using Page builder by site origin and also by using widget areas with the use of plugins. Personal

Good written and oral communication.

Skilful in handling the situations effectively.

Dedication is the key factor.

Hardworking, adaptive and optimistic.

Good grasping skills and willingness to learn

PROFESSIONAL TRAININGS

Undergone a PHP Course from Soften Technologies, Cochin, India (www.softentec.com)

Undergone an Industrial Training in Kinfra, Calicut, India.

Undergone an Industrial Training in Techno park, Trivandrum, India PERSONAL DETAILS

Date of Birth : 06-04-1992

Nationality : Indian

Gender : Female

Marital Status : Married

Visa Status : Husband’s Visa

Language Proficiency : English, Malayalam, Hindi (Familiar) REFERENCES

Soften Technologies, Cochin, Kerala http://www.softentec.com/

Mr. Sreeram. S, HOD, Department of CS, MEA Engineering College http://www.meaec.edu.in/



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