Sales Administrator

STEFANEE HICKS

832-***-**** ********.*****@*****.***

Qualifications Summary

Accomplished Administrative Assistant with Human Resources experience providing high- level support to a CEO and other top executives.

Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook) as well as HR systems (Oracle, PeopleSoft, Taleo, SAP). MacOS & Windows.

Consummate professional dedicated to anticipating the needs of busy executives by providing resourcefulness in problem solving, project management, preparation of well- researched and accurate documents; coordination of travel arrangements and the ability to manage multiple calendars in addition to expense report reconciliation. Work History

Sales & Marketing Administrator May 2015 - Current Liebherr USA, Co.

Primary responsibilities consist of drafting technical offers and contracts for crawler crane technologies and machinery equipment sales in addition to company marketing in support of the sales teams at several key industry exhibitions, and conferences both domestically and internationally throughout the year.

Deliver a high level of service to clients to both maintain and extend the relationships for future business opportunities.

Maintenance of company SharePoint web pages in addition to a customer database of over 600 clients nationwide.

Developed partnerships with local businesses to secure third party promotions.

Compared agency and vendor marketing expenses against established budgets.

Proofed and approved production and printing drafts of promotional materials.

Collaborated with the sales team to increase brand awareness and enhance business development by building and maintaining relationships with several key accounts.

Drafted post-event evaluations, compiled results and recommended changes for future events.

Generated sponsorships with related and partnering entities to enhance marketing objectives.

Responded to email and social media messages regarding promotional marketing product requests according to prescribed policies.

Worked with the communications team to drive internal promotion of the company’s programs, initiatives, guiding principles and mission.

Assisted in generating 60 million in sales by supporting the sales team via machine sale contract drafting in conjunction with marketing efforts. Administrative Assistant Sep 2013 - May 2015

Pon North America

Oversaw daily office operations for staff of 20+ employees in addition to providing clerical support to CEO.

Reconciled monthly expense reports in support of CEO and other top executives.

Participated as U.S. coordinator of the parent company's sponsored global social-responsibility and charitable based outreach program.

Aggregated and prepared documentation and reports for office meetings, distribution, and filing.

Provided support for events, board & committee meetings, including room reservations, room set-up, agenda preparation, materials printing and calendar maintenance, event planning, including associated travel and logistical arrangements.

Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Administrative Support & Human Resources Assistant Mar 2010 - Sep 2013 Macy's

Facilitated company communication and distribution to executive staff and store associates.

Assisted in the supervision of an administrative team consisting of 6 employees by delivering ongoing coaching and mentorship while providing opportunities for career acceleration through achievements.

Liaison and gatekeeper between store employees, applicants and the HR Manager.

Assisted Human Resource manager with recruitment, staffing, associate compensation & benefit issues, new hire on-boarding, orientation, weekly HR paperwork, training, and tracked resumes and maintained the applicant tracking system.

Operational duties of the preparation of the daily store cash deposit for the bank, reconciliation of balancing the store vault, placed monetary orders from banking establishment for vault replenishment, and responsibilities involving the submittal of all in-store work order repairs.

Marketing Director Feb 2009 - Mar 2010

Horizon Worldwide

Drafted correspondence in support of product campaign overviews.

Assisted in the successful launch of several key product lines in the competitive photographic imaging industry.

Cultivated and upheld strong professional relationships with vendors, negotiated contracts and monitored performance.

Education

Bachelor of Fine Arts

University of Houston

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