Sales Executive, Sales Skills,Collections, Pro-Active.

RESUME

MRS ROOHIN ANWAR HUSSAIN

M# : +974-******** /+974-********

E-mail: **********@*****.***

C/O Syed Hidayatulla,

Ezdan 11, Bldg 1, Flat 6,

Al Wukair, Al Wakra,

Doha, Qatar.

OBJECTIVES:-

-Indulge into sales specific role, be a team player and increase focus on attaining positive customer experience.

-Develop relationship management skills & attain 100% customer satisfaction & retention.

SUMMARY OF QUALIFICATIONS:-

-2018-2021 - Bachelors of Islamic Studies from Online Islamic University, Qatar.

-1999 - 2002 - Teacher's training from Bharath Universal Teacher's Training Institute, India in December 2001.

-1997 - 1999 -Higher Secondary School Certificate (Commerce) from Shantala Women's College, India, in March 1999.

-1997 - Secondary School Leaving Certificate from Poorna Prajna High School, India, in March 1997.

EMPLOYMENT

-Currently home teaching Islamic Studies and Holy Qur’an to Community children.

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-Worked as a Sales Relationship Rep for DELL India Pvt Ltd (Dell Computers). Duration: September 2006 to September 2008.

-Worked as Collections Representative for Citibank US associating with Mphasis India Pvt Ltd (Duration- February 2004 to June 2006).

Key Responsibilities in DELL India: (Sales)

-Building relationship with existing customers and distributors.

-Maintaining good business records with regular updates.

-Liaising with suppliers and manufacturers on daily basis.

-Updating new orders in system and sending order details to manufacturers.

-Deal with customer feedback, enquiries, complaints and refunds.

-Responsible for the marketing and advertising on new and existing products.

Key Responsibilities in Mphasis: (Collections)

-Call customers for collections. Doing security check to confirm the right customer.

-Understand customer problems & give them payment solutions.

-Taking cheques /payment promises over the phone & update the account.

-Explaining the consequences of late payment and updating them with their next payment due date.

KEY SKILLS

-Expert knowledge of selling process and effective sales techniques.

-Social media platform Facebook, Twitter, Instagram.

-Excellent communication and relationship building skills.

-Pro-active, team player and organized individual.

-Motivated in target driven environment.

-Fast learner and optimistic.

COMPUTER SKILLS

-MS Office. (Word, Excel, PowerPoint, Outlook)

LANGUAGES

-English

-Hindi

PERSONAL DETAILS

-Husband's name : Syed.Hidayatulla

-Father's name : Anwar Hussain

-Passport No : H1284111

-Nationality : Indian

-Visa Status : Family Residency Visa

-DOB : 29 April 1981

I hereby affirm that all the above information given by me is true to the best of my knowledge.

MRS ROOHIN ANWAR HUSSAIN

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