Engineering Manager
Resume:
Jessica L. Guido
Woodbridge, VA
Email: *******.*****@*****.***
Professional Profile
Well-versed Project Manager with more than 15 years of broad range information systems and analysis experience. Detail-oriented and self-motivated leader skilled in translating business needs into custom solutions and managing scope, schedule, client expectations, and multi-program and project teams throughout the Software Development Life Cycle (SDLC) using Agile Methodologies and Scrum Values.
Key Knowledge and Skills
Project Management • Quality Assurance Management • Integration Testing Management • Functional, Regression, and Validation Testing Management • Data Analysis • Defect Management • Risk Assessment and Mitigation • Release Management • Production Support • Process Improvement • Jira Administrator• Confluence Administrator • SharePoint • Salesforce • Salesforce Administrator • Offshore Management • Cross-Functional Team • CMMI-DEV • SDLC • Agile • Scrum
Employment Experience
Marriott International, Bethesda, MD September 2016 – Present
Project Manager – Application Development
Manage quality assurance (QA) and business requirements for releases for EMPOWER’s Salesforce Guest Experiences application implementation and integration efforts. Consistently achieves quality assurance goals and objectives for the project and individual workstreams within defined deadlines. Coordinate, design, and execute process improvement efforts to deliver efficient and effective results. Communicate, coach, and coordinate a geographically distributed Agile team.
Manages a team of approximately 20 service providers tasked with functional and E2E system integration for individual releases with various technical solutions including Data Platform, Web Services, Salesforce, and the Marriott Mobile Application.
Defines test scoping of new features, E2E testing, regression, user acceptance testing, and release validations with input from both development and system engineers.
Works with onshore and offshore QA teams to drive test suite inventory, reviews, and improvements ensuring test suite efficiency and effectiveness.
Interfaces with service providers to facilitate project completion.
Reports status and risk analysis to management and assists in managing project risks.
Participates in Go/No Go decisions and has the diplomacy to say "No Go" when quality is not acceptable for release.
Abacus Technology, Kennedy Space Center, FL July 2014 – September2016
Information Analyst III/CMMI-DEV Level 3 Team Lead and Subject Matter Expert
Subject Matter Expert (SME), Product Owner, and System Administrator for Kennedy Space Center’s (KSC) institutional enterprise mapping and engineering analytics system used by NASA and various contractor organizations. Worked as part of a software engineering Scrum team to facilitate the use of technology through the development, deployment, and administration of custom applications. Acted as the Capability Maturity Model Integration for Development (CMMI-DEV) Level 3 Team Lead for the Information Management and Communication Support (IMCS) contract’s Software Engineering directorate at KSC.
Information Analyst III
Collaborated with stakeholders to determine user needs and business drivers to develop a vision, authoring business requirements to meet and enhance the enterprise systems capabilities using Agile Methodology.
Engaged extensive experience in analytical research, database design and administration, data analysis, modeling, and mapping, and web-based application and services to meet user and business needs.
Presented project progress to stakeholders and end users.
Utilized story sizing and planning poker techniques as needed based on the length of the backlog and priorities.
Developed and maintained data transfers, migration workflows, data models, system/application interfaces, and deployment documentation.
Provided expertise, support, and guidance to users in all aspects of the enterprise mapping and engineering analytics system usage; such as best practices, training, web service development, COTS and custom application configuration and web service security.
CMMI-DEV Level 3 Team Lead
Improved overall business performance through progressive coordination and collaboration by acting as the CMMI-DEV Level 3 SME defining a process framework to develop, optimize, and assess organizational processes.
Developed software development process framework training, review policies and procedures, and oversaw artifact development for the CMMI-DEV Level 3 appraisal.
Trained internal program and product management teams on SDLC processes and CMMI-DEV Level 3 process areas.
Performed gap analysis by outlining business objectives and the extent to which current systems and processes support achieving these objectives.
Identified and prioritize functionality, process and infrastructure gaps impacting current or planned business activities.
Northrop Grumman, Stafford, VA November 2010 – July 2014
Information Analyst III/Validation Lead
Technical expert and Scrum Master on a transitioning Waterfall to Agile integration and development team that provided full lifecycle support for the US Marine Corps (USMC) Topographic Production Capability Program, a world-wide enterprise intelligence collection, analytics, and reporting system. Contributed expert level knowledge in support of the programs enterprise system of servers, workstations, laptops, and databases, which was responsible for the tasking, collection, processing, exploitation, and dissemination of intelligence.
Information Analyst III
Worked with USMC and other DOD agency intelligence specialists to identify technical requirements and knowledge gaps in the enterprise.
Facilitated daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
Worked closely with project owners on backlog management to ensure continuous delivery of relevant features.
Responsible for the evaluation of current and emerging technology through conducting feasibility and use studies.
Expert in geospatially enabled database workflow development, implementation, and maintenance.
Assisted in the quarterly development and instruction of system and technology training materials.
Voting member of the Engineering Review Board and Configuration Control Board.
Actively involved in the entire lifecycle of change requests and defect records.
Validation Lead
Managed the engineering and maintenance of the requirements test cases used for test events.
Responsible for conducting the quarterly functional and physical configuration audits to verify that system configurations meet the requirements stated in the USMC performance specification.
Managed personnel in the development, maintenance, and execution of test cases.
Scheduled and executed the customer demos and user acceptance testing.
Education
Rollins College
Master of Arts, Corporate Communications and Technology
University of Central Florida
Graduate Certificate, Crime Analysis and Crime Mapping
Bachelor of Science, Criminal Justice and Legal Studies
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