Mental Health Front Office

LaToya Jones

**** ***** **** • Jacksonville FL, *2216 • Phone: 229-***-****• *********@*****.***

COMMITMENT LEADERSHIP INTEGRITY

Seeking a career opportunity in a professional environment where I can diversify and improve upon gained skills.

Utilizing my training to contribute towards success and growth, while enhancing the company's productivity.

Skills

● Flexible Schedule

● General Laborer

● Quality Assurance

● Material Handling

● Shipping and Receiving

● Palletizer

● OSHA, HIPAA

● CPR Certified-American Heart Association

● Collaborate MD

● ICD 10, Assembly line experience

● HCPCS, CPT Coding

● Insurance Verification

● Patient Registration

● Posting Payment

● Basic Medical Terminology

● Microsoft Word

● Microsoft Excel

● Multi-Line Phone Operation

● POS Systems & Cash Handling

● Retail Sales

● Inventory Control

Education/Certifications

Electric Pallet Jack - Amazon Fufillment Warehouse, Jacksonville, FL

2018-Present

Medical Administrative Assistant - Everest College, Atlanta, GA

2015-2016

Class B License-Endorsements Passengers & School Bus, Red Hook on the Road, Brooklyn, N.Y.

2007-2007

Jacksonville Transit Authority, Jacksonville, 2020-2020

Bus Operator

· Operates assigned bus in a safe and efficient manner.

· Follows all safety and traffic rules and strictly adhering to time schedules.

· Memorize assigned routes, transfer points and fare structures.

· Resolves passenger concerns, issues and questions relative to services.

Amazon Fufillment Center, Jacksonville, FL 2017-2020

Outbound Ship Doc/Inbound Stower

● The receiver's job/inbound stower is to receive each product into Amazon's inventory system through the

use of a computer terminal or hand held scanner, and then place in the bin so it is ready for consumers

purchase.

● Build pallets for shipment in the palletize area, building walls in the trailers on the ship dock, scanning and

stacking totes to ship in the transship area, water spider duties for the palletize areas, inducting and jam

clearing in the flat sort areas. Ensure packages are loaded into the trailer before the trailer is scheduled for

departure. CPT Team.

OGCC Behavorial Health Services, Atlanta, GA

Front Office Administrator /Medical Records Clerk 2016-2017

● Scan the following documents into Sharenote:

Doctor Notes

Nurse Notes

Correspondence

● Fulfill correspondence requests from medical providers, other mental health professionals, social service

agencies, etc. as necessary via fax, telephone, etc.

● Input treament goals into sharenote

● File paperwork into charts as necessary

● Review legal packets for accuracy upon receipt from assessors

● Ensure medical records cabinets are neatly organized and arranged as necessary, ensuring charts are put

away as necessary and locked according to HIPPAA guidelines

● Oversee chart requirements including:

Preparation for psychiatric appointments

Requests from staff

● Create new charts for incoming individuals and develop additional volumes to charts as necessary

● Review scheduled psychiatric appointments and conduct individual status checks as necessary to ensure hey are cleared to attend appointment

● Assist front desk administrator as necessary:

Answer phones

Schedule appointment

Relay messages/transfer calls as necessary

● All other duties as assigned

GST Transportation, Southampton, NJ

Commercial Transportation Operator 2012- 2014

● Provided a reliable and safe transportation services to over 20 children daily while adhering to all traffic safety

regulations

● Maintained accurate records of bus routes, maintenance issues and mileage documents

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